All Products Support Forum

I am having different issues with the app, close to everytime i use it. For example, i did a reinstall yesterday because i was not able to open the amazon prime gaming content... i tried to claim some free game content there, i had to login for it which i did, but after that a site showed up wich where written..."Looking for something?"..on Chrome everything worked fine.. there is even more, please contact me

I am using a Android device, I am finding sync issues in login to my browser, a computer screen is active on my device may be through wch a shared browser is connected. I am not sharing my connection with any one nor I have a computer system for my internet access. While signing in its showing a authorisation error. My internet connection is totally private and confidential & personal wch I am the only user. Why is that I am finding authorisation error and who is the one who authorises me...?? I don't have any authoriser for my acount or browser

With Mozilla VPN, is it possible to use Tor Browser, or any other Tor-based browser, to access and browse the Internet? Some VPNs prohibit Tor Browser, and Tor-based solutions, from being used with their VPNs.

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

I've used FF forever and am using FF Bet on my android now. Please please PLEASE tell me how to STOP THE PAGES FROM REFRESHING. I'm a little frustrated....... Thanks in advance.

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know

what to do about it thanks for the help

This only happens on mobile. Whenever I leave the Firefox app (without closing) and reopen it, the website reloads and everything I had done beforehand is lost. This makes it impossible to use Firefox along with other apps at the same time. The same issue also occurs when I have to open another app (from Firefox) to upload a file; after selecting an image to upload, I'm back to Firefox, but the website reloads and forgets I was uploading something.

TLDR; websites reload upon leaving Firefox, without closing the application

Following question asked by petitechisa 7/31/21, 3:24 PM answered but not solved, by jscher2000 - Support Volunteer, then archived.

"Don't like PWA, please bring back 'add to homescreen' bookmarking/shortcut option."

I have the exact same problem as the poster, but only in last month or so. "Shortcut" doesn't open in normal browser (what's a PWA?) and page doesn't have a menu/URL bar, so useless. Normal app either gives "Add to Home Screen" or "Install" option, but both result in PWA (I guess), not a shortcut which opens in app. i. e. menu option irrelevant. Not happy (Just been reading a GitHub stream on the subject - deliberate Mozilla choice! Nobody likes PWA, get rid!!!)

Hi. I have identical problem like this post:

https://support.mozilla.org/en-US/questions/1313779#question-reply

When i download some files jpg, pdf... I have "download error" and only when site requere http. When site works correct on https then no problem. This bug is in all Android Firefox, pc Firefox worls correct.

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for pin creation. I found a support notr that talked about windows credentials, but I am currently on android and my main computer is Linux. How do I find out what pin it wants?

Won't send verification code for secondary Gmail address how to get second email address to many tabs pops up how can this issue resolved? Maybe I should log into another browser this is to much trying to login a simple account!