All Products Support Forum

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Error: "Secure Connection Failed

An error occurred during a connection to accounts.firefox.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

When it happens: - Irregular frequence. The same websites once work once don't. They work with Chrom/Edge/From my mobile(same wifi/router). - Sometimes I have to refresh the page a few times - Happens for all sort of webistes. From local news, to GitHub/Youtube/Google/Any website

Steps I have taken: - Cleared cache/cookies - Reset PC/Firefox - Cleared all extensions - Deleted Firefox (And manually deleted all folders in AppData related to Firefox) and reinstalled afterwards

Nothing helped. Any idea what is going on? I checked Mozilla documentation for SSL issues, but it didn't help either

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

• Quit and reopen firefox
• Relaunched firefox in safe mode/extensions disabled
• Cleared cookies
• Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".html". Below both these listing it says: "Firefox" "Firefox HTML Document"

Question: Can I remove/delete/uninstall one of these Firefox's? Question: Should I remove/delete the ".htm" and just leave the ".html"?

Hope this makes sense. Thank you for your help.

Hello, Setting up a new iPad and signing into Mozilla fire fox, I found myself though I see on my phone I have more than one Mozilla account. On the iPad there are several with no username and no password. This is the case for Amazon? as well. For example, Amazon, UK Amazon, Germany, Amazon it’s only Amazon? france, Amazon?, USA, etc.. each time I have to write in my email and look up my password on another device, and then ask the iPad to remember the password and the password is NEVER remembered. Sorry, I don’t know why all caps. I am hoping a synch will clear things up, but do I sing from my phone or do I sync from an old computer? If I do have several Mozilla accounts, probably because I encountered password trouble and created a new ID, there could be a great amount of Helter skelter. If I sync more than one of these to the new device, will they all remain on the device or will they be faithful to the account that I am signed in on?

How do I tell which account I am using in Mozilla fire fox

Is there a trick to get Mozilla firefox to merge with the one on my phone for example, where things seem to be pretty straightforward.

I apologize because I’m not asking a clear question. Has anybody run into a problem of having their fire fox password system absolutely non-functional, and in addition to that on an Apple device, that the iCloud Keychain doesn’t want to remember the password, either, nor do the websites want to “remember me”.

If I know more, I’ll come back for help. Thank you, thank you all very much.

MD

Hi James,

Thanks much for your kind support. I can't seem to send you a message any other way. So, just want you to know that I appreciate your counsel. Very helpful!

Bob

So imagine your filling out a form online using firefox for android and you come across a question that you cant remember the answer to so you switch apps to check through your notes.

Upon finding the necessary info you switch back to firefox only for the page to refresh itself and for you to lose all your previous progress. Why???

I've also encountered this when paying for an item and i need to confirm the payment through my banking app. i go to the app, confirm the payment, switch back to firefox and the page refreshes and i have to start over!

Is it just me? Please fix this. It's the one thing that sucks about this otherwise great browser.

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When I purchased a new iMac and migrated my data to the new computer, Firefox ESR is still the browser, and says it is up to date. I am assuming I should get the most current regular Firefox version, but don't know if there is an easy way to change the version and preserve all my saved passwords, logins, bookmarks, etc. Looking for guidance. Thanks

Hello ~

I have a 64 bit Windows 7 system, and when I download Thunderbird, it gives me the 32 bit version. How can I download the 64 bit program software? Could anyone send me a link for it?

Thank you!

Bob

Hi all,

I have prompt in Firefox that says "Your browser is being managed by your organisation". I've done a bit of a google and appears to be anti-virus related which I don't have any installed.

Certificates ImportEnterpriseRoots is also set to true.

What would be causing this?

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm"

I've set my new tabs to open a blank page, and I have the current version.

My father, email is [edited] @zoominternet.net has passed away. Would you please close his account? My mom has no idea what his password is and I am concerned that scammers might infiltrate the domain and scam my family and friends.

Thank you Michele Staff, daughter of Edward Kline

A month ago I started to have problem with twitch. After 5minutes or 2 hours- random times or random tabs, if I have opened more than 1, which is always the case. Some tabs or all, again it's random will give twitch 2000 error and refresh, closing tab,etc nothing will work, except closing WHOLE browser, not just tabs and this is not guaranteed that it will work.

I'm losing my mind with closing whole browser-windows-tabs on different monitors and then re-opening all of that again when I get 2000 error and I always do get it.

Did like 50 re-installs, it's always the same. I tried to go back to older version, but Firefox always want to create new profile saying I have old version installed and I DO NOT want that, I want everything as it is right customized,etc right now.

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue.

It appears to be related to the fact that, if I haven't visited a tab in more than a few minutes, when I reopen that tab, Firefox reloads the page. I completely understand why this is done, and I still think it's a poor choice. Half the time it takes me away from the actual page or content I was looking at, and starts me over from the entry point (think infinite scroll type pages). There's a refresh button for a reason. Do less, Firefox.

But the problem I'm having is that this auto-refresh feature is broken. About 10% of the time, it just shows me the tab home page. It doesn't even reload the site. The address is not in the address bar. The refresh button is grayed out. Sometimes, if I wait long enough (30-45 real, actual seconds - feels like a very long time), the page will load. Sometimes. Most of the time I have to go into my history and re-open the tab that way. Sometimes it will go from the home page to a blank white screen, as if it's about to load the page, and then stalls there - again, nothing in the address bar, refresh button is grayed out. Depending on how far it got in this process, I may be able to swipe down to initiate a refresh, and if that works the page will usually load from there.

Is there a setting where I can disable this auto-refresh feature? Can I extend how long it keeps the cached page? Can I make it so that when I re-open the tab, I'm reliably back where I was? I thought that was the purpose of tabs?

Help?

Hello, I am a current user that is pretty familiar with Thunderbird and how it had worked with previous versions. I had just installed 102.11.2 to a new computer and have been able to customize mostly - but still am not able to remove threads like previous versions.

There is a view/unview, thread option - but it does not remove the actual threading into multiple messages.

Any suggestions?

thanks!

I'm trying to download Firefox on a new computer. It downloaded the install program at least 6 times in about an hour, but it never finishes downloading. How can I avoid this and get it to actually download Firefox?