All Products Support Forum

Attempting to download and install browser. exe. file downloads OK. When running exe. file, it hangs halfway through, and stops. Following message appears: "Gah. Your tab just crashed" Restore tabs option fails to fix problem!

My desktop PC is using Win 10, 64 bit with 16GB RAM. Chrome browser Version 114.0.5735.110. Have cleared cache and history. Win Defender only anti-malware prog running. Have run CCleaner.

Any help much appreciated. Thank you, Geoff in Australia.

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firefox. Best regards Ted Ernhill

I am running Thunderbird version 102.9.1 on Fedora 38. I select LibreOffice Writer to open Microsoft Word Documents, and this is listed properly in Settings under Files and Attachments. However, when I click on the document name of the attached file, nothing happens. Any clue what's happening and how to get around it?

Running TB 102.12 on MacOS Catalina 10.15.07

After accidentally deleting my default SMTP and then re-entering it, I have two problems relating to Save as Draft.

First problem: Every attempt to save as Draft causes an error message that the command could not be completed (image attached). If I select Try Again, there is an endless pause that only ends when I close the mail, which results in another error message (see error2 image). But sometimes I find that the Draft has actually been saved to the Draft folder. Sometimes not...

Second problem (much worse than the first problem): The act of Saving as Draft is actually SENDING the mail, instead of just saving it for later.

Thanks in advance for all suggestions. Tucker

I can not get my Spectrum email to work in Thunderbird. I have called my ISP and everything is set properly and still no email. Does Thunderbird not work with Spectrum?

I have been using Thunderbird for years with few issues. I have had it set up on this computer for over a year without a problem. Now all of a sudden my one Yahoo subfolder is not syncing. Like I said it worked fine until a couple of days ago. Then wammo no new messages. Inbox and all other folders including the 3 other email accounts seem fine. I click get messages all my inboxes fill up. But this sub folder will not. I have tried removing the email and bringing it back. I don't know what else to try. Is there some way to force the folder to sync manually? It is really a problem as messages filter directly to this sub folder and I use it every day.

Im very worried, today (8th of june) I got a trojan warning from windows defender. the contamination affected this file path :

file: C:\Users\(my name)\AppData\Roaming\Mozilla\Firefox\Profiles\owhmdxi4.default-release\extensions\langpack-en-US@firefox.mozilla.org.xpi

below i have a picture of the addons i was using at the time and also the virus report.

My iPhone is in dark mode, but websites on Mozilla are not automatically shown in dark mode, so I switch to dark mode in Mozilla too in order to make websites appear in dark mode. However, many images are shown in negatives now.

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

If I use Chrome, this does not happen.

When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chinese. Do I need to change my email address? Gmail is my work email, also, and it doesn't happen with that account at work, but the default browser is Chrome.

Yes, I've repeatedly changed the language back to English. I have 2-step verification for logging in. I just changed my password, closed all browsers, reset trusted devices. Did not help. If I use Mozilla Firefox, when I type in gmail.com, my email addresses are in English; everything else is Chinese.

I used Firefox to log into QB online morning of 6/8/23. Afternoon of same day I was kicked off and unable to log back in. This morning I contacted QB and we were able to log in to QB online from my computer on another browser. I updated FF today and still can not log into QB. How do I log into QB online using Firefox like I have done for years ? James Fletcher

I saw an other article about the same possible but they had a problem with an extension but I dont have that extension but still have the same problem. Whenever i watch twitch or youtube and i alt tab or switch tabs my audio and video stops playing.

I know there are ways , with more clicks or longer shortcuts to get to some folders but this is the main and most easily accessible way to get to my bookmarks. I know this has been discussed in some older posts but they are all archived so I can't ask any questions there. Sorting by name, for me, is quite inconvenient as sometimes the bookmarks title isn't immediately, easily remembered. Thanks.

Hello,

I have used Thunderbird for many years.

Currently, I am using version 102.12.0 (64 bit) and my OS is KDEneon 5.27

I have multiple email addresses (using IMAP or POP) which are filed under "Local Folders" ("Dossiers locaux" in french)

A) In the "Folders" view, I would like to be able to have one folder per email address.

B) And, similarly, I would like that for:

"Account Settings" -> [e-mail] -> "Copies & Folders" :

1)  "When sending messages, automatically:" -> "Place a copy in:" -> " "Sent" Folder on:"

2) -> "Message Archives" -> "Keep message archives in:" -> " "Archives" Folder on:"

3) -> "Drafts and Templates" -> "Keep draft message archives in:" -> " "Drafts" Folder on:"

4) -> "Drafts and Templates" -> "Keep message templates archives in:" -> " "Templates" Folder on:"

get a folder named after the email address, not in "Local Folders" as is currently the case.

I did see the following help articles:

[https://support.mozilla.org/en-US/kb/faq-changing-imap-pop|faq-changing-i...]

[https://support.mozilla.org/en-US/kb/switch-pop-imap-account|Switch-pop-i...]

But that's not what I want.

If I have an email address using the POP protocol, I want to keep it in POP, but having its own folder in the "Folders" view

In the same vein, if I have an email address using the IMAP protocol, I want to keep it in IMAP, but having its own folder in the "Folders" view.

Anyway, for my addresses using the POP protocol, I often have many more emails than my supplier agrees to store on his server.

In short, if you have a solution, it will be great.

Thank you in advance.

Good day to you all.

I have Thunderbird installed on my Windows 10 Desktop PC. When I open the Calendar tab, in the left column under "Calendars" I have four calendars showing:

• Home,
• Contacts,
• My Calendar
• one labeled with my e-mail address.

How can I get rid of three of them without losing the data? Is it possible to merge them into the "My Calendar" one? Thanks in advance.

Hi all,

I'm running 113.0.2 (64-Bit) on Ubuntu Focal.

I just wanted to log into my bahn.de account, got prompted with a hcaptcha which I correctly answered and then got an "503 Service Unavailable" error. The problem is reproducible each time I try. It was working fine when I last tried about 2 weeks ago. I tried disabling addons and tracking protection, deleted cache + cookies + login data as well as cookie files, reset Firefox - no change. Fun fact: The login is working without issues and interestingly even without captcha showing up in Opera and Epiphany (Gnome web browser).

Any suggestions for debugging would be very much welcome. Any hint on why the hcaptcha shows up in Firefox and not in Opera and Epiphany is much appreciated, too.

Thanks, r.

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Hi,

I noticed that on Brave or any chromium based browser (Android), I would be able to just simple highlight part of an URL and then the whole url would be automatically selected. This behaviour is not possible on Firefox (Android) and I would have to manually select the whole URL myself. Please see here for a clearer picture: demonstration Is there a setting that I can possibly turn on to have the same function as in Brave or chromium browsers?

Thanks