All Products Support Forum

Since the last two updates, google maps opens, but it is impossible to MOVE the map. Zoom works ok. Navigation pane also stopped working, impossible to enter addresses for navigation.

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Suddenly anytime I use youtube or gmail it loads very slow. I have tried flushing dns, reinstalling firefox but no matter what it just hangs and doesn't load. For example I'll click on a youtube video and it will say I'm offline or on gmail if I try to compose an email it says to retry because it breaks.

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Hi , FIREFOX IS UNABLE TO OPEN MY WEBSITE www,gpecompany.com please do the needful in order to open the website.

i received the below message

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.gpecompany.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

When trying to log into our email domain (email.grassrootstahoe.com) The brand logo shows up but not the login form. I have tested on other devices and it works fine, other browsers on this device load it fine as well. I talked to our email hosting and they have no solution as they can not recreate the issue. I disabled all add ons, started in troubleshooting mode, and still the form does not load. In private browsing the page wont load at all. Thanks for any help.

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the Google search engine stop working after a few minutes. If I exit Firefox and restart it then Google will work for a little while again. All the solutions I have found on here don't work to solve this issue. It seems to have started with a recent update to Firefox (maybe 100.0.2?)

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox since update. Can't call anyone at Firefox, no phone numbers available nor do they provide an email address, not right. How do I get someone at Firefox to fix this problem?

We have a AJAX uploader (Cutewebui) in our site. It was working fine for smaller and larger files. But after upgrading firefox version to 100, it is not working. It is giving error 'html5: the upload task is interrupted'.

For older versions it is working fine.

Please help us to resolve it.

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Developer. Will not work in FF 100.0.2. I've tried the usual troubleshooting - safe mode, enabling/disabling DNSPrefetch. Example URL http://trees.ancestry.com/pt/PersonMatch.aspx?tid=44861136&pid=162378642007&src=m which should display snapshots of other trees containing the same people. Only on Firefox, I am redirected to my homepage on the website. I have read of others having the same problem. Any fix suggestions? Thanks.

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Hi,

Trying to login to access microsoft products and this works with all browsers except Firefox. I'm reduced to using Edge or Chrome... Well Chromium.

I believe this is due to MFA and it going in a loop, see the screen shot, it keeps taking me back to this page.

I know the username and password are correct, but it still loops endlessly no matter how many times i put my password in.

I've also ticked allow single sign on for MS account, i've cleared history, caches, cookies etc, even reinstalled FF thinking maybe I had ticked something somewhere but to no avail.

Please note, I am working for a business so I may not be able to provide info sensitive to the business. however this is the page it keeps redirecting to.

Any help would be appreciated.

One (and only one) of the App icons, on Outlook.com, for OneDrive is corrupted, and will not open. It is unique problem that only occurs when using the Firefox Browser, and only when trying to open OneDrive by clicking on the OneDrive icon in the app launcher feature through Outlook.com. One Drive will open from that same app icon in other browsers and One Drive will open using the Firefox Browser when accessing it from every other option. It is only a problem, when on the Firefox Browser, and only when trying to access OneDrive through the app launcher icon for OneDrive, while in Outlook.com. I've tried "Refresh Firefox" and the issue temporarily goes away, and access is successful through the link I have described, but, only immediately after the refresh. Later, it will again no longer connect again...unless I again Refresh Firefox. The issue appears (to me) to be a broken address stream when the problem occurs, but, again, this only occurs under the conditions I have described. It has worked fine for many years and just within the last four days suddenly became a problem. Yes, I have other options to access OneDrive, but the app for OneDrive while on Outlook.com emails is the most convenient since I am often communicating with a recipient of a link to a file stored in a file on the online OneDrive. I've tried the Troubleshooting Mode, and nothing appeared to be highlighted, and I have tried clearing the cache numerous time. Please help.

Hello,

I am an employer and use Indeed website to hire staff. I can log into my Indeed web account and can access all webpages except the Jobs webpage, the most fundamental part of this exercise.

I contacted Indeed and phone rep said to use Google Chrome which worked easily.

I am a dedicated Firefox user and do not want to use Google Chrome. Please fix this access problem which forces an employer to use Chrome to hire his workers.

Thanks.

Up until the latest updates a week or two ago, UPS tracking worked fine. However, with version 100.x, UPS stopped working. All is get is the error message, "We are unable to complete your tracking request at this time. Please try again later.". I tried other older tracking numbers that I know are good, and the same error. However, UPS tracking using Chrome or Explorer/Edge works fine.

I could blame UPS, but both Chrome and Explorer/Edge does work.

Apparently, Firefox is sending a (buggy) request that UPS doesn't like.

Thanks, Bill

Hello. On some of my sites that i try to get onto with Firefox its says performing TLS handshake then it goes to Secure Connection Failed and says PR_End_Of_File_Error. I am totally updated with Firefox, plus i cleared out everything in my history. That did not help. When i tried to get onto these websites with Chrome web browser i do not have this problem at all. Why is this? I have BitDefender Total Security newest version for home. My firewall is through them along with virus protections. So can you help me out with this ongoing problem getting on some websites?

Thanks Firefox [email removed from public]

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message:

Access Denied You don't have permission to access "http://www.apartments.com/" on this server.

Reference #18.ca68dc17.1653685076.c42d150

I am using Firefox Browser 100.0.2

Help!