All Products Support Forum

My old email keeps showing up when Firefox is trying to auto fill email. How do I change that in Firefox. Same with addresses, My mailing address is shown in many different ways, all variants of my actual address.

Also, I have some kind of browser hijacker (BING) that keeps directing me to Bing website. I have tried the standard procedures as outlined, bu t still BING often redirects my searches. I am also working with my anti-virus people to try to correct, but thought I would ask you as well. Here's where it took me when I searched for cookies (like you bake in the oven): "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=cookies"

Thank You, looking forward to continuing with Firefox

Ross Langhans

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the inbox. I have never actively marked emails as threads. I've tried to remove the "threads" function in the folder settings, but it doesn't seem to have helped in some cases. I also need help with getting the email "unstuck" from the thread structure, I have tried "Ignore threads" and "Ignore subthreads" with the result that the email disappeared. The documents I have seen have not been of any help. Reply preferably to my usual e-mail address, have a bit of ours with mail in the G-mail account.

  Please Bosse

.bo_ostlundtelia.com

Translated from Swedish by Google translate.

Hi all,

Two days ago, copies of messages I send stopped being automatically saved to my TBird SENT folder. This is the case whether I send the messages to myself or other addressees.

I use Windows 10, TBird 115.6.1, and Gmail (with POP3 for the affected account).

BTW, this is not happening with an IMAP account I also use with TBird. Copies of messages I sent continue to be automatically saved to that account's Sent folder (as usual).

After researching this problem for several hours today, I've found that it's not an uncommon issue. The general advice is to navigate to Tools > Account Settings > Copies & Folders, check the Place a copy in, select Other, then point to the Sent folder of the affected account. (Alternatively, a copy can be requested to be placed in the Sent folder under Local Folders, which is actually what I've had set for many years of using TBird).

I tried sending multiple test emails to no avail. Nothing solved the problem of no copies in SENT. Despite that, every time I sent a new email, my Sent folder message count showed the addition of one more message, but no message appeared. Right now my Sent folder says there are 14 messages there, but none actually appear. The folder is empty.

I then tried several other alternative suggestions from Mozilla and other websites. Nothing works. Copies of emails I send are being saved to my Sent folder on Gmail webmail. Just not in Thunderbird.

I also tried the REPAIR option for my Sent folder. No effect. Shut down the program, re-started it, etc.

I verified that I had set TBird as an exclusion in Windows Security.

As a last resort (since this is a very troublesome problem!) I created a new "Copies" folder under my Local Folders and set the "Place a copy in" that new folder instead of into Sent. That did actually work. Copies of emails I sent after that did show up in that new "Copies" folder.

I would appreciate any assistance you can give, as I suspect my TBird Sent folder has somehow become suddenly corrupted. If so, can you suggest how to proceed. Thanks very much!

setting the default location for Forecast fox.

I seem unable to do this, but I should easily be able to, but despite numerous attempts, I can't figure out how. I've finally given up, hence this plea for help.

If you have a solution, please let me know... Thanx in advance.

I'll not divulge my opinions of this FireFox add-on.

I was trying to get the answer to a simple question: How do you change the default sender in Thunderbird? The problem comes up when you click a "mailto" from a web page. The FROM address that was coming up was not one I wanted. Asking the question about the default sever brought up more than 150 discussions. Only after reading many them for more than half an hour, did I find the answer: In Account Settings, select Account Actions, then select Set as Default. Why isn't there a searchable user manual that would provide the answer to a simple question quickly? OK, the question may not be that simple because 'default sender' may be ambiguous. It might refer to the default SMTP server (the one used if you specify "Use default server" in your account settings for outgoing server). Or it could be the default identify, if your account has more than one identity (others, like me, may be pleased to learn you can have more than one identity in an account). In my case case, it meant the default account. But the number of meanings is finite. If a user queries for the default sender, the help facility should present the alternative meanings and ask the user which one is wanted. Wikipedia a disambiguation function. Can't Thunderbird have one as well?

I have established a group in Thunderbird. I want to send a group email to all the individuals in my group. I believe that in the past I could click on the group name in the address book and have all the emails within the group come up in the To line of the email. Now I have to click on the group and then on each individual, which sends their email to the To line, but then when I click on the second person, the email is sent to the individual in the To line of a new email. How can I choose at one time all the emails of individuals in the group?

Thunderbird v 115.5.0 running Windows 10 When editing an existing filter to add an additional conditions the edit web page fills the laptop screen to where the "submit" button is off the bottom of the screen and cannot be accessed. The page cannot be re-sized. Setting laptop screen to higher resolution has no effect

I currently use Cox email along with Thunderbird. Cox is going to transfer their service over to Yahoo. Will I still be able to use Thunderbird once the email service is transferred?

as from the 19/2 the emails are not coming through also It would not send emails if you can help you can email me back on thevrons@hotmail.com.Thankyou Ron Turner

I set up a new computer, windows 11, and downloaded the latest version of Thunderbird. On the old computer the spam filter works normal, on the new computer Thunderbird puts a lot of normal mail in the spam folder. Is there a way to set the spam filter to not flag so many emails. I use gmail for my mail server. My iphone also uses the same gmail account and does not filter these messages

I am using Thunderbird 115.5.0 and have been suffering double line spacing since I upgraded to this version. I can fix it on a on a per session basis, but when the programme is closed, it defaults to double space again. May I ask when this bug is going to be addressed please? Thanks John.

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

Hello,

I want to disable media controls overlay without disabling media keys. I wandered in config but couldn't prevail with said subject. Its a nice feature unless I have to stop a quite few times then its just a blockage for my much needed viewspace.

Thank you.

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Hello, Most received emails word wrap in Thunderbird, but a small proportion overflow the right side of the viewport. Is there anything I can do to make them wrap? Is there anything I can ask the senders to do to eliminate the horizontal scroll bar? Alan.

I'm using thunderbird on two different computers (one Linux, one thunderbird) and would like to keep both versions synchronised. (Adressbook!) What can I do to achieve this?