All Products Support Forum

In the Settings section of my phone it says VPN not connected even though I have downloaded the app and it seems to be working. It asks for the type of VPNI want to install. I don’t know what kind this is. What should I put for the Settings?

I am using Firefox for iOS.

I am trying to delete website data and the “show more” option only allows me to choose one site. I have to continue to click on show more to choose more website data to delete.

When I do not use the “show more” option, I can only delete about 10 at a time. If I choose not to delete a website, then it will remain as part of the ten options. For example, if I choose not to delete 3 websites, then every time it loads new data, I really only have 7 to delete (because I want to keep the first 3). It takes forever to get through all of the website data listed.

If the “show more” drop down list would stay visible after choosing a website, it would go a lot faster.

I don’t want to delete everything. Isn’t there a faster way to do this?

This app replaces my text as I have it set up on my iPhone 13,iOS 15.5, but it does it automatically unlike all my other browser apps which show the text replacement as an option I can tap or X out of it if I don’t want. It’s impossible for me to type in a search query without the automatic text replacement filling and making it impossible for me to type in my search query. In other words I can’t get past the automatic text replacing in the field, which makes it impossible to do a search. Ive looked everywhere on the app and my iPhone for a specific setting to turn off, but can’t find it, if it exits? Help!

How can I share an article, a tab, in Firefox Daylight 101.1 for iOS? Whatever I try I can only share a link, not a whole page which is a piece of cake in Safari. The reason I want this is that I save articles for later use by sending then to my mail address. I feel bad about being forced to use Safari - I usually never do that since Firefox is much better except for this. Have I missed something?

My email has been working perfectly till this morning. Now incoming messages are listed but told "We are unable to load this message, RETRY " but trying again still does not reveal message. Help!

Using the Firefox app on my iPad my online banking Bill Pay is blocked. Website says that I might have cookies blocked or cross-site tracking prevented. Firefox security is set to standard and even when I turn off Enhanced Tracking Protection, I still am blocked. This site works fine on both my Windows Firefox and my iPhone iOS Firefox app with Enhanced Tracking Protection on. Please fix the iPad browser.

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

My first question is query as to why the Google symbol appears at the start of the search line, whenever I try and use Firefox as my web browser? I am concerned that I may have a virus or cache redirecting my Firefox app. My second question is how do I clear the cache on my 2020 iPad? Are the directions obtained from doing a web search do not seem to apply to the iPad screen set up. Your help would be appreciated. Kenneth Bewley.

I've seen this asked (and unanswered) previously.

Since there is an option, I want to know what this is. Does that mean all the rest of the stuff in the cache is public? ' What sort of stuff is in private data? Why do I want to (or not want to delete it.)?

I haven't seen this before and haven't seen it on the OSX Version.

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy