All Products Support Forum

after updating I can no longer see pages of open tabs, just the one I'm on. If I go to customize toolbar I can see the old open tab view, but this is awful for me. I want the old behavior back

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

This is in the address bar when I open a new window; chrome://branding/locale/browserconfig.properties This is the message I get and have to open a new tab: File not found

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Why do I keep getting this instead of a fresh new window? It is annoying to have to open a new tab after a new window.

The shift+esc keyboard shortcut now opens the Process Manager....

How do I change this shortcut? Or get rid of it altogether? Every time I shift+esc the process manager opens and it's just unnecessary.

So, the system requirements system requirements for Firefox 108.x desktop only mention macOS 10.12 (High Sierra) through macOS 12 (Monterey)

Is Firefox lacking support for the latest version of macOS 13 (macOS Ventura?)

With the update from 107.1 to 108.0 my default search engine was reset from DuckDuckGo to Google. This happened several times before, about once a year. Extremely annoying. I'm using the only browser not based on chromium for a reason.

Is this due to some agreement between Google and Mozilla?

I really wish I could pay directly for a browser. I'm using it 8-10 hrs each day.

I usually work with between four and twenty tabs open on a page in FireFox. Now what I see above the address bar where they used to be: Firefox Icon < button > button entire top under menu is empty where tabs used to be far right is a + for a new tab and a down button to give me a menu of tabs.

I want to see the tabs, even if they are squished or scrolled when I get a bunch of them.

The drop-down is not a bad addition but it should not replace the horizontal display!

Hi all,

All my saved passwords are lost. I use v. 108.0 on Macbook Os 12.4

I do have Avast, and I have read about AVG bug that was previously. I've checked and I do not have any logins.json.corrups

I do not have multiple profiles (only one). 6 months ago I downloaded the Firefox app on iPhone and then created an Firefox account. This is now my profile that I'm using. No matter if I'm logged in on the profile or logged out, I can't access my saved passwords.

Please help me. I've been trying to solve this for months now.

About 6 weeks or so ago, I began finding messages intermittently on my screen when I got up in the morning. It would state that Firefox had crashed and needed to be restarted or closed. It would transmit error information first in either case. Firefox has sent updates a few times since, and if I had the browser closed it would update upon being opened. The original problem is still there and now I have an additional problem. The first problem was a nuisance but the second is not acceptable. My email service is fastmail which I have used for many years. Sometimes I will open an email and need to click to go to another location. My problem is that I will click to do so and I get left with a blank screen and I never arrive where i am trying to go. It never reports any kind of an error. If I use Microsoft Edge everything executes as it should. That tells me there is no problem with the emails. the email provider, and takes the problem back to Firefox. When you sent an update you may have reset my settings. It seems like it sees opening the new page I am going to is likened to blocking a popup window. I am going to guess it is treating every page I attempt to open via the page I am on like a popup window. This problem is somewhat inconsistent. Sometimes it executes just fine. I get 80 to 100 emails each day and this feature not working properly is very aggravating. Example: I open a Kohls ad email or a Sam's Club ad email and click on the object I am interested in. However, all I get is a blank page and no errors reported. It may or may not execute properly if I go directly to the retailer and not through the email service. Yet it works fine if I use Microsoft Edge for the same procedure in the same email or even if I go to the retailer's webpage directly rather than through an email. Same results, Edge works fine, Firefox doesn't work. Help me out here please.

My previous version of Firefox was upgraded last night in the new version I can not locate my previous bookmarks and associated log in, are you able to advise how i can transfer them over and where they are located? Kind Regards Steve

fedex.com has broken my browser!

I have a FedEx account for my business, but I no longer use it. However, I also receive packages from FedEx from time to time. For reasons that cannot be explained by anyone at FedEx, my Firefox browser will not allow me to create a new FedEx account to manage my deliveries. In other words, after I enter my new username & password, the FedEx website comes back with a failure message with words to the effect that, "This didn't work, please refresh your page."

I called FedEx tech support & learned they are now totally incompetent. The only solution that was offered was "Clear all of your browser history". I didn't fall for that - I did however delete all history with "fedex" in the link. I also removed all 31 cookies associated with fedex.com. Then, I re-started the browser, and tried again:

Upon summoning the fedex.com login page, the login information was pre-filled with the userid & password for my old, unused business account! How does this happen without cookies or history? Where is fedex.com getting this data? Is it stored on my browser - or does fedex.com have some nefarious scheme whereby they're using my computer id or IP or???

I need to delete every shred of data in my browser that is associated with FedEx - how do I do this?

Hello,

Whenever I open a document on Microsoft Word online, the formatting of tables is incomplete or missing. However, this is not the case with original documents. I've attached a screenshot of an example of the issue (the gray area should also have the lines like the rest of the table). Is there anything I can do?

Thanks! Taylor

The old profile was on a Windows 8 installation. I have a complete copy of the original C-drive. I want to recover the profile to my current Linux OS. Or, if not possible, to a Windows 10 OS. I'm mainly looking for my saved passwords.

(I have the same question about Chromium browser btw.)