Showing questions tagged: Show all questions
  • Archived

firefox wont start / run command firefox.exe -p wont run

firefox is my goto browser-tons of bookmarks etc-always kept UpToDate along with my dell MS10 laptop - today laptop boots up fine, outlook and MS edge work fine, but fire… (read more)

firefox is my goto browser-tons of bookmarks etc-always kept UpToDate along with my dell MS10 laptop - today laptop boots up fine, outlook and MS edge work fine, but firefox will not start up, even in Administrator mode - searched for help - tried the run command firefox.exe -p, and also tried to create new profile ( as suggested ) that didnt work either- i would hate to uninstall and reinstall ! any help besides that ?

Asked by Mike 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Can't log into AOL/compuserve after update 102.1.0

I use compuserve.com (part of AOL) and Yahoo.com on Thunderbird. All are owned by the same company as far as I know. This morning Thunderbird reports compuserve server w… (read more)

I use compuserve.com (part of AOL) and Yahoo.com on Thunderbird. All are owned by the same company as far as I know. This morning Thunderbird reports compuserve server wrong authentication type, TB is set to OAuth2 which is correct and has been working. If I access the AOL/compuserve site directly through Firefox there is no problem. The yahoo account works just fine. I don't know how to tell where the issue is. Any thoughts?

Asked by sheila_stoner 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (read more)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Asked by Andreas Fendt 1 year ago

Last reply by TyDraniu 1 year ago

Disconnected

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this … (read more)

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this problem. My business emails come to this email. Should we get rid of it completely? We Need Help Fast. I've been posting messages but nobody has responded yet. Im not very familiar with this system and we Need Help ASAP! Please Help!!!

Asked by sales398 2 months ago

Last reply by david 2 months ago

Multiple install / update Thunderbird problems

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. … (read more)

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. after restart, no update starts. back to the same situation. Unable to Re-Install -> Downloaded Installer, but installation gives the same "unfinished update error"

I already copied the "Thunderbird" Folder from the "AppData/Roaming" Folder. Is this the correct Data Backup so I don't loose my emails?

Please help.

Asked by marc.schenk 4 months ago

Last reply by Wayne Mery 4 months ago

  • Archived

Firefox Crash Bug Report

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an … (read more)

Firefox On Linux Persists with a problem that many webpages that are useful,such as wikipedia,youtube or any others crash the browser because for no reason,it returns an error message saying that i have multiple tabs open when there are only 2 tabs shown at the screen at one time,is this normal? i found this out in 100.0.2 and no,some useful websites like troubleshooting or websites with multiple file links for example can still run like they normally would

Asked by robinarensgamer 1 year ago

Last reply by jonzn4SUSE 1 year ago

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (read more)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Asked by wisemagic1 2 months ago

Last reply by zeroknight 2 months ago

  • Archived

Firefox freezes with every case of opening location choosing window

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time. Even when I go to about:m… (read more)

I've encountered a very weird behavior: when selecting where to save a file or selecting a file to upload, the browser hangs 100% of the time.

Even when I go to about:memory, click Load, the path selection window appears - regardless of whether I select a file or close the window, the browser hangs and the window stops responding. I tried waiting for several hours - to no avail. Only restarting helps. Same with the upload selection window - regardless of whether I selected a file to upload or closed the selection window, the browser hangs. Before freezing permanently, the mouse cursor stops moving, then lags around a bit before recovering.

I tried cleaning download history, cache, recreated profile, restarted without extensions, in safe mode, disabled antivirus - always the same result.

Please advise me, maybe someone has encountered something like this - I really don't want to start using Chrome. My OS is Windows 11. Thanks in advance.

Asked by madd.korben 6 months ago

Last reply by mikey-d 2 months ago

Email

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP … (read more)

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP says the problem is on your end - something to do with the routing after thunderbird was updated. They said quite a few people are having the same issue. Please fix this!

Asked by mlglenn 4 months ago

Last reply by Matt 4 months ago

  • Archived

Saved Bookmarks keep disappearing from view in the Toolbar Bookmark Sidebar

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know th… (read more)

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know they're still saved because when I click to Manage Bookmarks and check them there, they show up fine. The toolbar just randomly hides them for whatever reason, and I can only fix it by closing Firefox and opening it again.

I'm on the current version. I remember accessing about:support and clicking on Verify Integrity while trying troubleshoot some other issue, but don't know if that could've caused it though.

Asked by Felis-2 7 months ago

Last reply by cor-el 6 months ago

Control key and Shift key triggers some weird deleting symptom

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Goog… (read more)

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Google Sheets and Microsoft Excel Online, it just deletes the cell, or a selection of multiple cells. --Interestingly on Google Docs it doesn't delete but just move the cursor to the first character when a string is selected.

 It happens only once per mouse click, or focus change

What I expect: Shift, Control or any mod key should not delete content or move a cursor

Thanks!

Asked by Gunwoo Gim 3 months ago

Last reply by zeroknight 2 weeks ago

Firefox randomly fails to load certain websites

Windows 10, Firefox 123.0 (64-bit) It's so bad that I might have to stop using it entirely. I've tried creating new profiles, disabling all add-ons, and disabling Enhan… (read more)

Windows 10, Firefox 123.0 (64-bit)

It's so bad that I might have to stop using it entirely.

I've tried creating new profiles, disabling all add-ons, and disabling Enhanced Tracking Protection; none helped.

https://drive.google.com/file/d/1DX19hX88Hz_XUbsd0dAljiiiKY_XUUN_/view

As you can see in the video (about the 00:16 mark) it randomly stops properly loading pages from the website, even in new tabs. The only temporary remedy is to either close and re-open FF, or press Ctrl+F5 (which I did at the end of the video).

I must add that it can happen even when loading the website for the first time in the session.

Asked by eddman 1 month ago

Last reply by zeroknight 1 month ago

  • Archived

OpenPGP gives "Importing the keys failed"

Hello, i am trying to import a public key. on the OpenPGP Key Manager, i select file->Import Public keys from file but i get the message: "Importing the keys failed" … (read more)

Hello, i am trying to import a public key. on the OpenPGP Key Manager, i select file->Import Public keys from file but i get the message: "Importing the keys failed"

I use Thunderbird 91.8.0 on windows 10.

my OpenPGP log is this: 2022-04-15 14:31:28.690 [DEBUG] armor.jsm: Enigmail.locateArmoredBlock: 0, 2022-04-15 14:31:28.691 [DEBUG] armor.jsm: Enigmail.locateArmoredBlock: blockType=PUBLIC KEY BLOCK 2022-04-15 14:31:28.691 [DEBUG] key.jsm: getKeyListFromKeyBlock

and nothing else.

The public key is this:


BEGIN PGP PUBLIC KEY BLOCK-----

mQGNBGB0F7gBDADGkSvjulmdxY58N/QmTNH2Sr5kfRjSec2+GS4CWFRk3rQFyat2 Xv6AUX/9cYuRkL1sYtOF1xp6iyUcMrvOuEbLNsQbeHSCaC2ZTRahfzM0UVNAWkf8 knAjoC7IzCyMAbr3FQxd29flrXhAFmQklotuAGrHbQQprMaBuzY9KzfSnU/OxwtW s9HR9sRfAQsKd1edig3YyS6ZHjr6lJlaae+HfZCDcSKGo9IBmX5uHzHuspneqgeE /970IJvrtpmMusTsBO30zOiRMCGrrI2rOO7/rEZrfVysSHy2BxQg2qaZH2EkvIGh l0FM8wwIYkvw8Be2/Arc/XbLwweYgrpL/oBUwYCv5D6Q9K6XPTXDnBMmGinaI3D7 A4kr5AP6d1L9QiDZ4xUduNuoWOr9IWnc50/dhWsrkoxjuvC+NMudkrRluXegXjDj v3NxEQ55lO4kprKxl+rXPrL5aXTtajPYNYkGwnGu1bYW+qB/RX17Jv7t7x5JI0aF cGCsQTUb79+9OkcAEQEAAbQsS2Fzc2VtIENIT1VBWUFLSCA8a2Nob3VheWFraEBu YW5veHBsb3JlLmNvbT6JAdQEEwEIAD4WIQQjMPbHK1ck0iXq5Z3G3N+sLQsFnwUC YHQjUgIbAwUJEGMVeAULCQgHAgYVCgkICwIEFgIDAQIeAQIXgAAKCRDG3N+sLQsF n2QTC/95Pw+SbA6s3bIkDPypFs8El91Xux77FjZKZj7HlUJU5cx13D1kuukDny96 F4a2mI0/CeJjrM182/fGE0FOWSK+MKMgP1EyvnWslCQUnOgMo7w7G9CzWmug3oyG 9PuBHTopVhSUUUBO6iEoGiVneJm0ZJ/pMwb5mDJSdmERNYOkspeO0fX/L4L0bFos FyYNR+h/n+TH5rAj+bwChsENL6npmx0xtxDcm1tstajeFZAgLnPD508gOZVIXTxj oTZ9tkmSY5Fc81o62IU2WJcZPrULuJ21JkTcTJoXzwHLUj51M3m7J4i4pour02fB n4DHcnv35Si67LNhJFx89NsRt8rm5H3AHPnJHw786LJNWVyUXMYNdclhTdlu3alf iT/32dr6VWV9z3OXPLStQYFeRMj7HIJZq5CP66WcgSKenH+quDUIkoe98AWbWDIe d7qV466y3LoQEKoOTgrrstCXvtuadDYpdRzWtYrOIKJDZQBjd6E0mjClG6+JWc1f lD+FjMK0Lkthc3NlbSBDSE9VQVlBS0ggPGtjaG91YXlha2hAbmFub3hwbG9yZS5s b2NhbD6JAdQEEwEIAD4WIQQjMPbHK1ck0iXq5Z3G3N+sLQsFnwUCYHQXuAIbAwUJ EGMVeAULCQgHAgYVCgkICwIEFgIDAQIeAQIXgAAKCRDG3N+sLQsFn42EC/0ehPfE zAJKpZcHPfP6Gl4jeF8yc1ZihZ8mRQYMVuVNirNvENBf4tdyHV3hQkqF1Zys/CQQ R1xmvf0r3ofH7sAywiVBro7ehfJuRErKdXTcOHiukZDhaRCsTMld5Q41eh8e7mpi hk7xA+BUGmQiz74YhHdjBNr932tKr/43QFUatIZRoPuwsm/0ig8jJMIidSqKZJDf D4NEarRkKMEUATXHcgAXMhculHhtlBZpKs3LCvGiu2TTqy+W/ZBESXyieKfknxrz aGWx4riaiDWZvESbeCyxThBP5Vs0gmpxkZFpYEbHkl2B8JvNewjFfKITBHcHP+vG WfsbYeC7xVyvnWux1fo1c/HBOXQzzbzUVRAKm4IFw1WXiNf1syuk8rBPz0P/EpWu Xv5Vr2tHGFyzgmSADA+4kdo2NzFVR6WyPLc9X9JmMwJnHhMYQQl/ff8wNyZ5c0Zh cwhxt1qijl9NgVssbXj10oxC9FDwX2hCK3QPiduKUcvm2rkZ+px4FXtcyPe0Mkth c3NlbSBDSE9VQVlBS0ggPGthc3NlbS5jaG91YXlha2hAbmFub3hwbG9yZS5jb20+ iQHUBBMBCAA+FiEEIzD2xytXJNIl6uWdxtzfrC0LBZ8FAmB0JBECGwMFCRBjFXgF CwkIBwIGFQoJCAsCBBYCAwECHgECF4AACgkQxtzfrC0LBZ+GUwwAsG1rm67i4N3Z yhiUy4w8e86U1/djd3JhWjUBB4L1gSWUWEdTXfdjBb3hmEwuhjhgc8nGuXA6YbYF ANswLhD51ATxoaNefp3V2hl+WKayAiF6s2W5UJ+mqSfdiXchErV4bnd5hWx2PCOg Tk91T4WOu3IHG+6bfdhpqLoiHbIXypjsAtfjQq2D/+r5UvMJPecy0q2O2lBNgKLc HS2wDJWscOy81XMgrmjjqtFVSBO+b5tYq6hn/Ao7pA0RULjrWvnlVBRuawFLRvNL 1fASjF+kH5OODHRu7V5BkFV1mIlJvHhbjEzCk0vGz5m6DhwmyQntIKj70xsOnEKO IuxOyXLJR+ayFNrZsDjlz3+D6VXXo6ab6g7uCbVIE+wYTSwdWOwgoHug3lpWdkb8 Hrr4HvdoQ/evWasJw/qsMrAVN9M4azwxxbfn4Mw4SR1UoII+KDM4UN4ESNDqAC// 8lvBvpyyDdtHbvCMgkFiPppaGgn1EAogGVxghkGdofUcxcVdkYTluQGNBGB0F7gB DACrOqQVtSIE6Tuc2w6QxxoYtF2OTN1lMxP86BC3J18g0nUZTiNRZjOdQ4Rv83mY sfcyHzlF0H1jCM+9ZUYfFhxW6E+Kta+RpGwEE/md0tbDARVZw1sj/s8BlXV7mW+T AXrebuSclnO+E3X+OM39lNCuO9KzGizKEmQyNQN1Rdeow76E3z7pAk6oJHBxiyNv fiCxMlK9ycCxO6cYT53Nnc9MoKf17kzODXnaDf/YL6x3Utq2arznTiHe+O0YT40z rpo1zGOd3/qU4Y3QTwLMTIDcrVU/+WHi0qzox+n1DM07QoADJtjBAEbRYmgu5vTd kg3OM1gHuG1Yzk40lnkHx6wLaSzSEsYReYEl39LQFFZhghb2Xl+b8gUUcCTs2Q2B 91vaTt9pNuK1Wz32yVRN5Wvj4dKh+h/9mfc03bHxOuvCmR9Xkr9EhCVrbRObHTRS rwcMFK2P6C43SxYxp11oFOBt2UXUaS7D77mYW45rdZHEiA+ZZJdlcEE3QuFI/Imo jOkAEQEAAYkBvAQYAQgAJhYhBCMw9scrVyTSJerlncbc36wtCwWfBQJgdBe4AhsM BQkQYxV4AAoJEMbc36wtCwWfCtIL/RWtLYhcfeOjUCW+MwyUKlpFn9smx74Uqioy 0nEeISZoPS9BzquetSJMU3RcZzCM3RCuKvbxmYnEpYg9Tg/M4xlFipsbUR6DPNFt ZapUWKCkQovoovn60CBGdo/yBkOdSQHitc5h7rFnHb9JFs76UPhHHP40uGkpuQe/ YQbGriReoS/puTakcb5YoNNKCKIdhtMJhVHDskpZkMOBKe/N+QfsOS/pHQj110Ib bZs6EeVFSd2jICbWz0jkc8sWyMI0eq1YqS+RuA5U9y+I01xukH8d5e3m8P9a/wAa vFudPGK6/YHYxOFSBYSS8r98utlZvDiSakywsEbSa7eC3Ui1Hiuo9geVe968/kVq dpTFMs+deJXnPC5lFd5gduvFLgcUo9TYdj/zCLyekF8sO62gsbRqvooorCdIvJBi 5TjXVWbn+PO3TLEilWQh4sBy4AO06sTM5CRHRcuCBB9+3PlztZWIDJUfWMzDSRsj S+5FfEFv/M5by8vQ1MwCkLBowaBsNg== =/0So


END PGP PUBLIC KEY BLOCK-----


Can you please help?

Asked by neuraldip 2 years ago

Last reply by Kai Engert 1 year ago

All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (read more)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

Asked by `Lex 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Firefox Keeps Crashing After Update To Version 100

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say… (read more)

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

Asked by TMan11 1 year ago

Last reply by Stephen5000 1 year ago

  • Archived

Firefox 102 and 102.0.1 crashes after some Time! Please Help!

Hello :) Firefox 102.0.1 crashes after some Time. Firefox then is unable to switch between Tabs and stuck at the opened Website. For testing Purpose i start over w… (read more)

Hello :)

Firefox 102.0.1 crashes after some Time. Firefox then is unable to switch between Tabs and stuck at the opened Website.

For testing Purpose i start over with a new profile and did not install any Add-ons. The behavior was the same, it crashes after some hours.

My System is Ubuntu Mate (Ubuntu with Mate Desktop) in Version 20.04.

Here has someone the same problem: -> https://bbs.archlinux.org/viewtopic.php?id=277649

Thanks for any suggestions.

Asked by Kater 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (read more)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Asked by billy_hill_65 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Mail does not arrive at destination - also impossible to mail to myself

I noticed yesterday that when I tried to send a mail to myself that it did not arrive in the Inbox of either Thunderbird or that of the Inbox of the webmail of my ISP whi… (read more)

I noticed yesterday that when I tried to send a mail to myself that it did not arrive in the Inbox of either Thunderbird or that of the Inbox of the webmail of my ISP which is Proximus in Belgium. The mail is correctly copied to the sent folder where it can be viewed without a problem. There are no visible error messages displayed.

I use two identities and it is my identity, which is the default one, that has the problems. My wife’s identity-address can still mail to itself without problems. I have contacted a few regular recipients and they mention that the last mail from my address was around 10 days ago. Mails destined for them have been sent since then but have not reached their destination …

I have tried the Troubleshoot mode and clearing the cache without success in sending a mail to the same default identity-sending address.

I use Bitdefender Total security and the firewall allows access to thunderbird.exe regularly. Details of the Thunderbird release, the SMTP server and add-ons are shown in the screen prints attached.

Other suggestions ?

Thanks in advance Peter

Asked by peter.billington 1 year ago

Last reply by Matt 1 year ago

  • Archived

Cannot send email,but can receive email normally.

I successfully sent my last email on 26Oct21. Ever since,I cannot send email. I get the following message when I try to send: Sending of the message failed. The message … (read more)

I successfully sent my last email on 26Oct21. Ever since,I cannot send email. I get the following message when I try to send: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.shaw.ca failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I have tried everything suggested on this forum and other online help sites. One source suggested trying to ping my email server,and that failed as well. I tried temporarily reducing the TLS to 1.1,but that didn't help. I tried temporarily disabling my Windows antivirus and firewall,but that didn't work. I am at a loss on how to proceed,and am planning to take my desktop to a local computer repair shop to see if they can figure it out. Can you suggest anything that might help? Thanks very much!

Asked by Newbeak 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

The message was sent successfully, but could not be copied to your Sent Folder.

I have 3 accounts that are all IMAP accounts to smtp.office365.com. They have worked without issue for years. Recently, immediately after hitting send, I get: The messa… (read more)

I have 3 accounts that are all IMAP accounts to smtp.office365.com. They have worked without issue for years.

Recently, immediately after hitting send, I get:

The message was sent successfully, but could not be copied to your Sent Folder. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again? Would you like to return to the compose window.

It does not have a delay that would be long enough to have timed out. If I then wait on the message without responding at all, the message goes away as does the compose window.

I also increased the timeout but that did not address the issue.

What might I explore to further troubleshoot/correct?

Sometimes, I have seen these kinds of issues come up with updates of the software and then later resolve, but this one has been persistent and I would like to figure it out.

The emails have worked fine for years and all that are related to office365 from multiple companies and multiple email accounts are having this issue.

I am on the latest TB 32 bit version 91.4.1 running on Windows 10.

Thank you for your guidance.

Asked by sforsgren 2 years ago

Last reply by DavidMW 1 year ago