firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (read more)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Asked by onefoozer 2 weeks ago

Last reply by onefoozer 5 days ago

Why does Thunderbird include the "Leave Messages on Server" for POP Accounts?

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include respon… (read more)

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include responders stating that this option does not apply to POP servers.

If this is correct, why does Thunderbird even include this setting for an account that is explicitly designated as a POP server/account? This is an invitation to confusion and misunderstanding; I have been a victim of this. It seems to me to be a no-brainer to change the code to remove this option from these POP accounts.

Asked by Tom Gordon 3 days ago

Last reply by Tom Gordon 17 hours ago

Weird fonts Wing Dings??

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing th… (read more)

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing the issue?

Asked by Doug Sooley 4 days ago

Last reply by Doug Sooley 3 days ago

ff pass words gone

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app instructions ive found on web are for everything except wha… (read more)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Asked by bill 1 week ago

Last reply by bill 4 days ago

Is BCC working?

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs. I did not receive it and I do not think anybody else did as well since I asked a f… (read more)

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs.

I did not receive it and I do not think anybody else did as well since I asked a few people.

The email is in the sent folder. I tried forwarding the email from my sent folder to myself as CC, and that worked. I also tried fowarding as BCC, and that worked.

So what is going on? Is BCC working? How can I know for certain? Do I need to foward the email as BCCs to all my BCCs to get this to work?

Thanks for your help.

Asked by Robert Boire 5 days ago

Last reply by Robert Boire 7 hours ago

Bulk Folder? (migrated my email from cox to yahoo servers)

I just migrated my email from cox to yahoo servers. The cox.net domain is retained. I had never seen a "bulk" folder with my other domains and was having problems with e… (read more)

I just migrated my email from cox to yahoo servers. The cox.net domain is retained.

I had never seen a "bulk" folder with my other domains and was having problems with emails being sent there.

I deleted the bulk folder and it moved to trash but cannot actually be deleted. I also re created a bulk folder. see pic.

Now emails are still going to the bulk folder that is in trash.

Is there any way to fix this?

Thanks

Asked by thessick 3 days ago

Last reply by thessick 11 hours ago

Google calendar not syncing to Thunderbird Lightning

Computer crashed. After restoring, Google calendar is not syncing. No error message that I can see. I unsubscribed and resubscribed to no avail. I have no clue what to lo… (read more)

Computer crashed. After restoring, Google calendar is not syncing. No error message that I can see. I unsubscribed and resubscribed to no avail. I have no clue what to look for and searching here is not helping as all the references to this are years old. Can someone help me figure out why this is happening?

Asked by pmruzicka 1 week ago

Last reply by pmruzicka 4 days ago

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 2 weeks ago

Last reply by mobilesuit 9 hours ago

Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (read more)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 2 weeks ago

Last reply by gvgr4139 12 hours ago

weird email

when i open the message Todd sent i get this and i do not know why see attachment how do i stop this from happening I do not understand what is going on with my thun… (read more)

when i open the message Todd sent i get this and i do not know why see attachment how do i stop this from happening I do not understand what is going on with my thunderbord

Asked by Mary 3 days ago

Last reply by Mary 3 days ago

Saving all open tabs: links saved but not to the specified folder

Firefox 125.0.2 on Mac When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Me… (read more)

Firefox 125.0.2 on Mac

When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Menu". The designated folder itself also appears with these links but it itself is empty.

I would expect shift+cmd+D to bookmark all links in the folder and the folder to appear in "Bookmarks Menu". This is what use to happen ages ago. I'm not sure what caused the change in behavior. Anyone have any ideas on fixing this?

Asked by Tom 1 week ago

Last reply by Tom 5 days ago

Thunderbird issue

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but do… (read more)

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but does NOT allow to copy anything.

Asked by karl70 4 days ago

Last reply by karl70 17 hours ago

Video controls missing on homepage thumbnails

When I would mouse-over a thumbnail on the Youtube home page I use to get a video preview with sound and text controls displayed. Video preview and controls are now miss… (read more)

When I would mouse-over a thumbnail on the Youtube home page I use to get a video preview with sound and text controls displayed. Video preview and controls are now missing on homepage thumbnails. Is there a way to get preview and controls back ?

I cleared the cache and cookies...no effect. Problem does not exist with Edge browser.

Using Windows 10 / Firefox browser 125.0.3 (64-bit)

Asked by dee_veloper 15 hours ago

Last reply by dee_veloper 7 hours ago

The pause button on the keyboard doesn't stop the video in Firefox.

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works f… (read more)

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

Asked by Robert Clave 4 days ago

Last reply by Robert Clave 1 day ago

Firefox keeps downgrading?

I'm using Firefox 124.0.2 (64 bit) on Windows, and every few days I get the error about using an older version of Firefox, with Exit or Create New Profile options. I the… (read more)

I'm using Firefox 124.0.2 (64 bit) on Windows, and every few days I get the error about using an older version of Firefox, with Exit or Create New Profile options. I then run "firefox -allow-downgrade" from the command prompt and everything works fine... for a few days, when it happens all over again. This only started happening a couple of weeks ago, but it's getting really annoying. How do I stop it (short of using something like Waterfox or Brave).

Asked by peter.dell 1 week ago

Last reply by peter.dell 6 days ago

WebGL creation failed after reinstalling lbgl1* libegl*

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02… (read more)

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Asked by Lakshay Rohila 1 week ago

Last reply by Lakshay Rohila 3 days ago

Cant use Tineye- used to work great until yesterday

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). N… (read more)

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!

Asked by PocketDan 4 days ago

Last reply by PocketDan 3 days ago

Boldfaced "S" does not print

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem… (read more)

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem does not occur with Google. Running macOS Catalina, all maintenance applied, Firefox is at 125.0.3.

Asked by TheOld Crab 5 days ago

Last reply by TheOld Crab 3 days ago

After moving email from unified to a specific folder, it reappears in unified (and is in the folder)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it… (read more)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

Asked by julie95 3 days ago

Last reply by julie95 20 hours ago

Browser issue with Microsoft Outlook

Hello, My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails… (read more)

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

Asked by AshenLion 1 week ago

Last reply by AshenLion 4 days ago