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Firefox won't load websites. Pages are Blank. Application Menu unresponsive.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that… (read more)

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

Asked by vinesjay16 3 days ago

Last reply by vinesjay16 1 day ago

Login problem

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser. I tried t… (read more)

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Asked by chcats 1 day ago

Last reply by chcats 1 day ago

Space bar not working.

Problem with using space bar when trying to post replies on YT or other sites. Can key text, but space bar does not work. On Google search page, can get only one space be… (read more)

Problem with using space bar when trying to post replies on YT or other sites. Can key text, but space bar does not work. On Google search page, can get only one space between words. Tried 2 different keyboards w/same problem. Doesn't seem to happen on Chrome or Safari. Re-installed Firefox with same results. Any thoughts, please? Thank you.

Asked by fullyladenswallow 2 days ago

Last reply by fullyladenswallow 1 day ago

Firefox takes ~5 minutes to startup (even the Profile Manager and in every possible modes)

Firefox takes about 5 minutes to load every it launches, before working smoothly like it should. This problem occured first time yesterday morning, and I have no idea wha… (read more)

Firefox takes about 5 minutes to load every it launches, before working smoothly like it should. This problem occured first time yesterday morning, and I have no idea what could have caused it.

It happens :

  • when I launch firefox normally (whatever the profile)
  • when I launch it from the terminal (it provides no output at all)
  • when I tell it to launch the Profile Manager (5 minutes to see the Profile Manager appear, then 5 more minutes to launch firefox using the selected profile)

It does not happen :

  • when I click "New Window" inside an existing firefox process
  • when I call `firefox --help` from the terminal

Here's what I've tried :

  • First, I've seen pretty much every article from Mozilla Support, Reddit or SuperUser (writing this question is kind of my last resort)
  • I've tried removing and then reinstalling Firefox from Flatpak, from the Fedora repos (using `sudo dnf install firefox`) and using the manual install via the archive (v125)
  • I've tried downgrading firefox (when using the package manager install) from v125 to v124
  • I've also tried the Firefox Developer Edition, same problem here
  • I've tried using the "Refresh Firefox" feature and restarting in Troubleshoot Mode (both are also affected by the slow startup, which makes them particularly painful to execute)
  • I've tried manually deleting the `~/.mozilla/` folder (= manually deleting my profiles)

When firefox launches, it does not freezes my OS and does not seem to use many system ressources : CPU usage is normal, RAM as well, and it does not seem to read many things from the disk as well (I've seen some threads where this was the issue).

And here is something interesting that I discovered :

  • loading (including refreshing) `about:profiles` is also slow and this time freezes firefox (OS reports it as not responding, I can't switch tabs and I can't see my mouse). Other about pages seem to work fine (although I did not try them all)

Thanks !

PS : Even if I think it has nothing to do with the issue, I prefer to mention it here : I was messing with virtual machines yesterday when the issue occured for the first time. My disk got full at some point and I don't know but it might have messed with firefox. At this stage, I had not deleted any files that could relate somehow to Firefox, that's why I doubt it would have caused anything harmful to Firefox. (instead, I mounted an empty partition from my disk to get some space)

Asked by Martin Heywang 22 hours ago

Last reply by Martin Heywang 21 hours ago

Cannot add Search Engines to Firefox

I am trying to add custom search engines to Firefox. I have tried the steps given in the forum thread https://support.mozilla.org/en-US/questions/1212596. However when … (read more)

I am trying to add custom search engines to Firefox. I have tried the steps given in the forum thread https://support.mozilla.org/en-US/questions/1212596.

However when I try to go and add the search engine as per the article given above I do not get the option. Please see the attached screen shot for more details. I do not want to add an extension or a plugin, but just manually have the option of adding search engines.

Asked by ixian 6 hours ago

Last reply by ixian 6 hours ago

Addon cannot be installed because it seems to be corrupt

I've made an extention which works fine when I test it using the temp mode on firefox. When I attempt to install from file however I'm told it could not be installed as i… (read more)

I've made an extention which works fine when I test it using the temp mode on firefox. When I attempt to install from file however I'm told it could not be installed as it appears to be corrupt. Below are the package.json and the manifest.json:

package.json

{

 "name": "ext",
 "version": "1.0.0",
 "description": "",
 "main": "contentScript.js",
 "scripts": {
   "test": "echo \"Error: no test specified\" && exit 1"
 },
 "keywords": [],
 "author": "",
 "license": "ISC"

}


manifest.json

{

 "manifest_version": 2,
 "name": "SKUORG",
 "version": "1.0",
 "description": "Organises SKUs on WooPage",
 "permissions": [
   "activeTab",
   "webNavigation",
   "<all_urls>"
 ],
 "content_scripts": [
   {
     "matches": ["<all_urls>"],
     "js": ["contentScript.js"]
   }
 ]

}


I have tried on two devices / installs of firefox and have followed the steps I could find on this page : https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes#w_corrupt-extension-files

If you have any suggestions please let me know.

Asked by harjoat 4 days ago

Last reply by harjoat 4 days ago

Sorry but even getting to find HOW to Submit to get help is awful. Desperate for help with Thunderbird lost all my emails - again!

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), a… (read more)

Urgent Help Please as lost ALL EMAILS - I cannot get to post in Thunderbird: 1) I've now spent 4 hours, (from what was trying to sort a 'simple' problem on the server), as I couldn't send or receive any emails, as they think I've 6.5Gb of data on it, in spite of my deleting all my emails off it. So they allowed some extra space to temp sort it again. It's been an issue for about 3mths now. But I deleted everything just the other day having confirmed that was not deleting them off my laptop and that the previously lost emails 2 yrs ago weren't still on their server.

But now checked back on my email client Thunderbird, and I've no emails. They're all GONE bar the odd few I've put into folders (I stopped using folders years back as that lost all my emails way back then!), so I'd been keeping them all in the Inbox. Although I've a few old Inbox files with previous old old emails in so I can access them if I need to. But at least their there! But now again I've just lost everything. This is such a disaster.

Over the last 2yrs it's been going OK until today. Now it's LOST ALL MY EMAILS. I'm as per usual up to my eyes and have to travel this friday for meetings next week. The last thing I needed today was this. I've lost so much data and info in those emails it's doesn't bare thinking about. From show tickets that I need, medical info and data, to flight details to all sorts of crucial data. My ONLY saving grace is that anything I've replied to, I have a copy in the sent folder.

So Please Forgive this being in Firefox, as I can't even add it to Thunderbird help area!! I've had to reset my pw too just to sign in. Sadly right now it all feels so very upsetting I'm thinking I'll have to just have to start using another email client! If every 2 yrs I lose all my emails then this is just not acceptable. I hope you can move this to the Thunderbird threads. If you do please send me a link to it so I can try and find it.

What's so upsetting is had I saved the Inbox file when I saw the 13Gb file size, a bit eariler then, I think I could have saved them. I fear though that the remote server people deleted something, that was somehow still linked to my system and that's meant they've deleted my emails off my laptop too! Terrifying! (Perhaps that is what happened before back in '22. ???) I did look at a 'Sync' settings but not sure what they did so cancelled back out of them.

Running on Win 10 Pro 64Bit i7core 8Gb Ram Thunderbird 115.10.1 (64-bit)

Any and all help will be most gratefully received.

Sub issue to get help : 2) Error to Sumbit to Thunderbird: Sadly I've gone around and around your system saying Ask Question when nothing answers my query on the Thunderbird email questions. But when you click on Ask Question it just takes you back around the system again / Browse all Programs / re click on thunderbird/ reclick on Emails and back to list of FAQ's but nothing helps so click on Get Help and back around you go in a deja vu system.

Asked by AuroraMagic 3 days ago

Last reply by AuroraMagic 1 day ago

ZOOM is fouled up & can't fix it, using NoSquint Plus

Still using Firefox 78.15.0 esr (64 bit) Am I correct that the toolbar icon " - | 100% | + " is the Firefox Zoom function? I have never been able to locate a toolbar ico… (read more)

Still using Firefox 78.15.0 esr (64 bit)

Am I correct that the toolbar icon " - | 100% | + " is the Firefox Zoom function? I have never been able to locate a toolbar icon for NoSquint Plus. I also have Theme & Font Size Changer, but it stopped working years ago. Anyway, working fine for many years, automatically setting the zoom on every tab to 150% so I can read it easily.

A few days ago I got into the NoSquint Plus preferences (NEVER OPEN THE HOOD !!!) , and wondered why it was set to chrome API instead of CSS API and changed it to see. That kind of broke it completely. Maybe changed other stuff trying to get it back...

At present, Firefox Default Zoom is set to 150% . NoSquint Plus is default full page 100% and default text only 150% There are no instructions telling me how these 3 settings will interact.

It seems that when I open NoSquint Plus Preferences and change the %, it works on all the tabs on that page, but not on any other page unless I open it & fiddle with it.

How do I get what I want? There is no "return to default settings" for NoSquint Plus.

Asked by FireFoxSucks 4 days ago

Last reply by FireFoxSucks 4 days ago

Specific CSS rule in my userChrome.css doesn't work.

Hi thanks for clicking. I'm on Linux, Zorin OS, which is Ubuntu based if I'm not mistaken, very new to Linux. Anyway, I've made a userChrome.css and done some changes I… (read more)

Hi thanks for clicking.

I'm on Linux, Zorin OS, which is Ubuntu based if I'm not mistaken, very new to Linux.

Anyway, I've made a userChrome.css and done some changes I like to Firefox. It has been working fine until I tried to change the tab bar's overflow shadows when there are more tabs than there is space in the bar.

The rest of the css edits I've made in userChrome.css works fine but this overflow shadow reference Firefox just doesn't grab. I can live edit with the Toolbox and then it works fine, but when opening Firefox as default this css definition is as if gone.

Image 1: after live edit with Toolbox Image 2: before live edit with Toolbox Image 3: my userChrome.css

What can I do to fix this?

Thanks / p

Asked by protocol 12 minutes ago

Last reply by protocol 11 minutes ago

Firefox Update Popup Notifications on Mac?

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss le… (read more)

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss ledgit? Does Firefox give a popup box in top right corner when it needs an update? I wasn't on any strange website or anything but I'm always concerned and dont remember seeing that before.

My firefox now says its up to date after it restarted ~ it's running 125.0.3

Any advise is appreciated.

Asked by jason144 2 days ago

Why is Firefox 115.10 tabs on Venture OS imac unreadable?

I just migrated to iMac 2019 27" with Venture OS from imac with Yosamanite. Firefox looked weird with TINY tabs and search window, Too much space. I've tried updating and… (read more)

I just migrated to iMac 2019 27" with Venture OS from imac with Yosamanite. Firefox looked weird with TINY tabs and search window, Too much space. I've tried updating and restarting Mac but no change. Same with themes. You can see the screen with open Firefox.

Asked by RavenFox 2 days ago

Firewall reports unusal path of updater.exe

Windows 11 Pro, Version 10.0.22631 Build 22631 Firefox, 126.0b8 (64-Bit) Hey, I use a personal firewall. Every unknown program that attempts to access the network trigg… (read more)

Windows 11 Pro, Version 10.0.22631 Build 22631 Firefox, 126.0b8 (64-Bit)

Hey,

I use a personal firewall. Every unknown program that attempts to access the network triggers a popup message requesting permission.

Right after the installation, Firefox.exe initiated a message, stating the following path: "C:\Program Files\Mozilla Firefox\firefox.exe". I granted access.

However, weeks after the installation, the updater.exe asked for permission, stating a very unusual path of itself. The path is "\device\harddiskvolume3\Program Files (x86)\Mozilla Maintenance Service\update\updater.exe".

This seems unusual to me, since apps normally use 'C:\' to refer to harddiskdrive0. It is also suspect, since there are only two drives connected and the Disk Management tool (as an admin) indicates, that there are harddiskdrive0 and harddiskdrive1. There are no hard disk drives 2 or 3.

I also wondering about the fact, that the about firefox screen states, that firefox is up to date - even I did not granted access for the updater.exe in the past. There has never been a firwall rule to grant access for the updater.exe - how did it update in the past?

Does anybody have an idea what is happening?

Best regards, André

Asked by André 2 days ago

Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (read more)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Asked by Paul Ellis 5 hours ago

Why is Firefox autofilling the address bar with URLS I've never visited?

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefo… (read more)

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefox is autofilling with sites that contain confidential login information.

Asked by troppont 2 days ago

Can I change the date format from „month, day, year“ to „day, month, year“?

In Firefox the date format is set at „month, day, year“, but I need „day, month, year“. I tried all the solutions, I even installed Firefox - English (British) version, … (read more)

In Firefox the date format is set at „month, day, year“, but I need „day, month, year“.

I tried all the solutions, I even installed Firefox - English (British) version, but nothing changes.

Can you also implement an alternative, to be able to choose between the 2 options?

Thank you very much.

Asked by Cristi Nefiru 1 day ago

Passkey QR Code

Hi, i am currently at a loss. I have set up Passkeys for my google accounts. Now i have completely reinstalled my current pc and now there is no QR code showing when tr… (read more)

Hi,

i am currently at a loss.

I have set up Passkeys for my google accounts. Now i have completely reinstalled my current pc and now there is no QR code showing when trying to log in.

I have another laptop where it will start completely normal. I can switch between a hardwarekey and another system (to show qr code)

Can you help me with this? I cant seem to understand why it is working on my laptop but not on my desktop. I just cant switch to log on with another device, now it is not even giving me the option to log on with a hardware key.

I would appreciate help.

Greetings

Asked by Jan-Lukas Schröder 2 hours ago

Audio interface input no longer shows in Google Meet.

My primary/default browser is Firefox on Sonoma 14.4.1, and recently I'm unable to use the inputs of my audio interface for google hangouts. The relevant output is correc… (read more)

My primary/default browser is Firefox on Sonoma 14.4.1, and recently I'm unable to use the inputs of my audio interface for google hangouts. The relevant output is correct, and my system audio would be the same.

Asked by Scott Simon 1 day ago

Incorrect business listing on Firefox

Dear All We have recently found out that Firefox doesn't sync with Google My Business listings as when you search for “Saffery Geneva” on Firefox it brings up “Saffery C… (read more)

Dear All

We have recently found out that Firefox doesn't sync with Google My Business listings as when you search for “Saffery Geneva” on Firefox it brings up “Saffery Champness SA”, while on Google it correctly appears as Saffery (Suisse) SA as per attached print screen.

Any idea why Firefox is not syncing with Google with respect to this listing?

Many thanks.

Anna

Asked by anna.kleinman 1 day ago

Firefox updates delete my exceptions for saved cookies

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have… (read more)

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have to continually enter my user name and password for sites that I visit regularly. The developers must change the updates so that the exceptions carryover to the new version of Firefox.

Asked by seasidesquirrel 1 day ago