• Solved

Hostinger h-panel

Since about 13:00 GMT yesterday, Firefox could not load or display the Hostinger h-panel. It sometimes partially and sometimes completely displays all the page content. B… (read more)

Since about 13:00 GMT yesterday, Firefox could not load or display the Hostinger h-panel. It sometimes partially and sometimes completely displays all the page content. But all the controls are dead. Firefox seems to be very busy doing something. I told Hostinger and they spent some time looking into the problem. They got Firefox to load the h-panel but said that it was vastly slower than other browsers in doing so. With me, Firefox still stops doing anything once the content is loaded and ALL controls on the page are still dead. When closing Firefox in this state, there is considerable delay before the window actually closes.

I thought that perhaps Hostinger had done an update that called in some proprietary JavaScript extensions that Firefox couldn't handle. I get the impression that in trying to display the h-panel pages, Firefox is trying to acquire some content from an external site, as requested somewhere within the HTML/JavaScript source code.

Any ideas? robert_john.morton@yahoo.com

Asked by robert_john.morton 4 months ago

Answered by robert_john.morton 3 months ago

  • Solved

Firefox does not appear in volume mixer in Windows 11

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro. All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mix… (read more)

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

Asked by Wolfgang-Hannover 4 months ago

Answered by Wolfgang-Hannover 4 months ago

  • Solved

Why does my firefox always prefer IPv4, while IPv6 is still available?

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on… (read more)

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

Asked by tempwall 5 months ago

Answered by tempwall 4 months ago

  • Solved

Login failed

Hello, Everything was working well until Thunderbird updated to version 115. Now I get the "Login to server failed notice. I believe I have tried everything. I read all t… (read more)

Hello, Everything was working well until Thunderbird updated to version 115. Now I get the "Login to server failed notice. I believe I have tried everything. I read all the help topics on the Thunderbird site, scoured google and youtube, and tried everything short of just moving to Outlook or something else. I even tried to revert back to an earlier version v102 but got the same failed notice. My Thunderbird program is stored on my Windows PC. I don't use an email client like gmail or outlook. Any help would be much appreciated. I'm running 3 email accounts and if I can't get this to work I'll probably have to switch all the email accounts. Thanks very much for your help.

Asked by mattfiero 5 months ago

Answered by mattfiero 5 months ago

  • Solved

Sign in window shows only a blank screen

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window ope… (read more)

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window opens up as usual, but it only ever shows a blank screen. No matter how long I wait, nothing shows up. I tried clearing cache, and it still didn't work. It worked before, but recently since the past 2 weeks, it became like this and I don't know how to fix it.

I have some extensions on my account so I'll list them out just in case one of them is the one making this problem: -Search by Image -Firefox Relay -uBlock Origin -DuckDuckGo Privacy Essentials -TWP - Translate Between Pages -Ecosia


(Below is a screenshot showing what I mean by the sign in window being a blank screen.)

Asked by Soob 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Fully disable Pocket to alleviate DNS requests

We are working on implementing Firefox for Enterprise and rolling it out through Intune/Company Portal, one challenge we are encountering is that we have disabled Pocket … (read more)

We are working on implementing Firefox for Enterprise and rolling it out through Intune/Company Portal, one challenge we are encountering is that we have disabled Pocket as thoroughly as we can (followed the guide from Mozilla https://support.mozilla.org/en-US/kb/disable-or-re-enable-pocket-for-firefox) and we are still seeing requests go out to "img-getpocket.cdn.mozilla.net" we do not want Pocket available at all, we do not want queries made to those domains, is it not possible to completely eradicate Pocket?

It wouldn't be a problem but our AV solution (MDE) has a popup every time the URL is queried and blocked.

Attached image of our configuration profile for Pocket.

Asked by null_panda 5 months ago

Answered by cor-el 5 months ago

  • Solved

Email Password help

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks. … (read more)

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks.

Asked by Jhawks11 5 months ago

Answered by sfhowes 5 months ago

  • Solved

Dark Mode Editor

Hello, I use Thunderbird with the system default theme (dark on win 11). It is great, and when reading Emails, the background is white. So no mails get messed up. But whe… (read more)

Hello, I use Thunderbird with the system default theme (dark on win 11). It is great, and when reading Emails, the background is white. So no mails get messed up. But when replying to mails, the background of the textarea is black and some mails do have black text. So it is impossible to write a mail and keep calm.

Is it in the config or somewhere else possible, to change the color of the textarea to always white / bright?

I do not need any information on how to change the theme for everything to bright as this is not an option.

Thank you!



win 11, 115.4.3 (64-Bit)

Asked by heiko25 5 months ago

Answered by Toad-Hall 5 months ago

  • Solved
  • Archived

On YouTube, AFTER I select a video, the front screen is black (video otherwise is OK)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing … (read more)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing to be the problem. Very mystifying. The only time the problem is completely fixed appears to be when I close all the extensions. (So far.)

HELP!!!!

When I open YouTube, the search videos all show an image. Then when I select one, for the last two days now, that ("front page) image is gone - although the video plays OK.

When I us my Chrome browser the video I've selected begins playing the instant I open the video; even when I've opened the link in a new tab.

Asked by SanMan187 6 months ago

Answered by zeroknight 5 months ago

  • Solved
  • Archived

new account in windows

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this c… (read more)

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this current account to the new one? in this new one account tb is installed and has connection to my provider.

Asked by Slawomir Dzwonek 6 months ago

Answered by david 5 months ago

  • Solved
  • Archived

How to use a filter on subject 'contains' part of a word ie not whole word

I'm trying to filter out junk phishing emails from the Temu company. Every email comes from a different email address, probably farmed, and every subject line is differe… (read more)

I'm trying to filter out junk phishing emails from the Temu company.

Every email comes from a different email address, probably farmed, and every subject line is different but usually has temu or Temu in it somewhere. eg TemuDelivery, Your Temu_pallet, temu_ arriving soon

I've set up filters to delete the message if the subject 'contains' temu but that only seems to work if the subject has temu as a word on its own and in lower case. So I set up other ones looking for Temu_ temu_ TemuDelivery etc.

Is there way to filter on just a string of characters in the subject line instead of looking for whole words as it seems to do?

i.e. delete the message if the subject contains temu in upper, lower or camel case and whether or not there are other non white space characters before or after it?

I do have junk training on but that is taking a long time since these are sort of 'genuine' emails sent from hundreds of different genuine email address and so the headers don't seem to indicate a high spam count.

Asked by hmonline1 6 months ago

Answered by david 6 months ago

  • Solved
  • Archived

Restore Bookmarks, history etc.

Hello, All along I have installed Firefox on my desktop pc with operating system Win. 7 and able to surf the internet etc. though I am aware that at my own risk that this… (read more)

Hello, All along I have installed Firefox on my desktop pc with operating system Win. 7 and able to surf the internet etc. though I am aware that at my own risk that this is no longer supported. Recently there was a problem with my pc and I reinstalled Win 7 using the "Firefox Setup 115.4.0esr" where my Firefox account is now related to my gmail in accounts.google.com. From this NEW Firefox website all my previous bookmarks,history etc are not restored at all and instead it showed a fresh page on Bookmarks bar. Please let me know : 1). how to perform my PREVIOUS restoration of bookmarks, history etc ? I did not perform any "Sign in to Syn" because I fear that I will lose my previous bookmarks, history etc. 2). As a test only I keyed in my google accounts password in "Sign in to Syn" and was incorrect ? How can I retrieve/view my ORIGINAL password created in Firefox when I FIRST INSTALLED years ago ? 3). Does it mean that if my ORIGINAL password created can restore all my previous bookmarks, history etc if entered in "Sign in to Syn" ? 4). I DO NOT WISH TO change password because as per article read there is risk that I will lose some/all my previous bookmarks,history etc.

Thank You for your attention and early response.

Best Regards Vincent Ang gmail : [removed email from public]

Asked by Vincent Ang 6 months ago

Answered by Vincent Ang 5 months ago

  • Solved
  • Archived

Revert to the previous Thunderbird

How can I go back to the previous version of Thunderbird. The new format is not working out for me. I've tried to change the tools, layout, and cannot get rid of the sele… (read more)

How can I go back to the previous version of Thunderbird. The new format is not working out for me. I've tried to change the tools, layout, and cannot get rid of the select boxes next to the emails. If I try to clear emails it keep unchecking the box or worse it starts scrolling through old ones. Please advise. Thank you!

Asked by laakers 6 months ago

Answered by Matt 6 months ago

  • Solved
  • Archived

Personal Trash vs. Local Folder Trash

Somehow I moved many messages from [my account’s] Trash to Local Folders Trash and would like to restore them on a folder scale rather than moving each message - one by o… (read more)

Somehow I moved many messages from [my account’s] Trash to Local Folders Trash and would like to restore them on a folder scale rather than moving each message - one by one. Nothing has been lost, just moved to an out of the way place. Thanks.

Asked by M Tom 6 months ago

Answered by Matt 6 months ago

  • Solved

Classic view option missing in TB 115.6

I have TB 115.6.0 running on 3 computers (1 desktop and 2 laptops). On 2 computers there is a tiny icon on the right hand side in the menu bar that allows me to switch be… (read more)

I have TB 115.6.0 running on 3 computers (1 desktop and 2 laptops). On 2 computers there is a tiny icon on the right hand side in the menu bar that allows me to switch between the "new and improved" (but utterly horrible), side by side message list and the classic view.

On the laptop I am currently using to write this request, TB 115.6.0 does not have that wonderful little icon and I am condemned to use the side by side display or find another mail client.

Can someone help me find or restore that little icon that gives me a choice or alternatively lets me change the message list display back to its old useful configuration?


As an aside, why do software developers insist on making "improvements" that no one needs or wants?

Asked by Wayne Knight 3 months ago

Answered by Wayne Knight 3 months ago