All Products Support Forum

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with server imap.gmail.com, may be userid and password are wrong". But I can logon to my Gmail account (with the same userid and password) on Firefox website and on my previous computer, so the id and password are correct). And I was able to set up another Gmail account on Thunderbird in this new laptop (so the version of Mozilla is not the culprit) with the same server settings (port for incoming and outgoing mails, authentication methods SL/TLS, O Auth2 etc). Will someone please help me?

For some reason, my Thunderbird recently "updated" to version 115.10.2, and the "About Thunderbird" dialog says that it is on the "esr update channel." I can find no information about the esr channel. However, when I start Thunderbird, it displays the "Welcome to Thunderbird DAILY" screen. Am I correct that this is an error? If I were really on the daily channel, I think that the version number should be higher.

I had to replace my hard drive and now have Win 11. I still have my Thunderbird account, but I cannot access the 3000+ emails in my folders. My Thunderbird started from scratch, no history, no files. How do I access and download my saved emails and folders from before the hard drive replacement? The Geek Squad couldn't help. Keep it simple, I'm not a techie.

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Hi. I love Thunderbird! But I cannot use a Gmail account.

It all started when I changed the underlying password for my Gmail account (for routine security). I changed the password too on my Thunderbird client for SMTP and IMAP.

But then it popped up with: https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost& [etc]

it keeps giving me this message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

I've tried to read online what's going on. I've deleted the account and tried to set up again, and closed Thunderbird. It keeps doing this. I've checked Google settings ... nothing untoward. It doesn't have a link to Thunderbird still.

What can I do?

Thanks, Dan

Hi:

I'm a longtime ubuntu (lubuntu, actually) user, and upgrading LTS versions every 2 years has been pretty easy til now: all I had to do was copy my .thunderbird folder to the home directory of the new system.

When I do that now for the pre-release version of lubuntu 24.04,, the new Thunderbird requires setting up the new profile from scratch, which is a pain, since I use T-bird for multiple accounts.

Is there an easier way of migrating my emails from my old profile to the new system?

Thanks!

Bill

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly.

I have seen it on an alternative Windows 7 computer.

I specifically wish to recover the the Bookmarks that is on the Mozilla Firefox browser, and also all of my emails on Mozilla Thunderbird.

I would be most grateful, if someone can please tell me how this can be done?

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'm going to probably create all kinds of grocery shopping lists. Per store. Per item. I want to cross reference items to compare. Perhaps keep records of store price and best sale price with date of sale. I don't know what is possible yet. Anyway, to create a LIbreWriter Database it errored that I needed to install a JAVA JRE. Java says FF doesn't support it.

It linked to Oracle whereby I could not find a comparable DL to JRE.

Support.mozilla seems to have been saying do it offline with a bunch of complicated workarounds.

I just want to do something simple to fix this. I have to do a complicated update for Win7 to 8 or 10, then to 11 and have been preparing backups on my 2TB HP with an already partitioned hard drive so I don't have time to mess around (plus medical issues make it difficult to do most days. I mention this because perhaps Win11 will factor into your reply.

What's the best thing to do? DL a specific/different Office Style Suite to work with FF? If so which? What's the safest way to go? Thank you for your advise.

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync bookmarks when I bought the kindle in December. Thanks.

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folders. How can I copy the structure and all the contained emails to the new account?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

I recently downloaded a new version of Thunderbird. As a consequence I lost all my addresses! Found a file abook.mab.bak with a date prior to the installation of the new Thunderbird. Tried suggestion of renaming the file and omitting the ".bak" suffix. Didn't work. Can't get rid of the".bak". How can I get my addresses back? Thanks, Tom

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know

what to do about it thanks for the help

I bought this laptop because it had Windows 10 so I could download firefox, The laptop immediately updated to Windows 11, no way to stop it. I am locked out of my microsoft account, have been for years. How do I get firefox downloaded ?