All Products Support Forum

• The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
• I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
• I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
• It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.

  Any help would be greatly appreciated!

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well.

I was attempting to reduce the size of the tab bar using about:config and I screwed up making everything so small I can't determine where the setting is to change it back. What can I do to get it back to normal, preferably without losing all my shortcuts?

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

i use the same add-ons on my desktop and laptop. i open my laptop and click on synchronize and later i open my desktop. two of these add-ons on the desktop have disappeared! this is not the first time. what can do i, how can install it to prevent it does not happen again?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

Hi,

Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices.

I created a custom font and it seems that at 100% zoom my characters are getting chopped on the bottom. At 90% and 120% its renders correctly.

I have attached a sample screenshot with the font at 120% and the font at 100% resized so they are equal in total pixel volume to illustrate the difference.

Already looked at the following:

• Turning off ClearType in Windows.
• Various settings using the font-smoothing css property:

https://developer.mozilla.org/en-US/d.../font-smooth

Neither of these seem to have any effect. Because my font is meant to have an old school video game style and feel the way that it renders, trying to smooth it over has a negative effect.

I realize the fix may not be something that can be changed in FireFox itself, but if anyone who has experience with this type of issue can offer any advice or guidance it would be greatly appreciated.

You can play around with the zoom levels with my font here: https://www.stevesgames.com/about

I installed Firefox onto this new computer, and it was working fine. After a (possibly unrelated) Microsoft Windows update, Firefox stopped working correctly. Now all windows (except "Settings") are completely blank. I can't sign into my Firefox account, because the sign-in window is also blank. I don't know if this helps, but I've noticed that when I click on the "Firefox View" button in the upper-left corner of the screen, I see a box that says, "Switch seamlessly between devices" and includes a progress bar that indicates it's "11 % complete", which it has continued to say for three days. I've refreshed, uninstalled, and reinstalled Firefox several times and get exactly the same result (including the "11% complete" notice in Firefox View). Please help -- I've used Firefox for years and would very much like to continue to use it on my new computer, but right now, I'm stuck with Microsoft Edge (which is working fine ... but I love Firefox)!

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  

In a standard photo gallery.

This means that the image was saved on my computer without a link from the Internet. 
And she will be with me permanently.

Or she's still on the link from online.  And when as it is link be deleted from the Internet.
this images will be deleted by my gallery.  Just opened for see in photo gallery pc.

 an important question.  Because I kept a lot of pictures like that.

I want to select multiple Tabs from a bookmark folder to open in the background.

On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you wanted to open with the Mousewheel and done.

On Firefox you need to enable new tabs to open in Background first. I managed to find the setting for that with google after a while. You need to go to advanced settings by typing about:config into your url bar.

Then you search for browser.tabs.loadBookmarksInBackground and click "enable".

But this didn't fix the other issue I had, that the dropdown menu always closes as soon as I click anything.

Is there a way so it stays open until I'm done selecting the pages I want?

When viewing UTF-8 encoded xml data in Firefox, if you right-click and select "Save Page As" and save the xml data to a file, Firefox converts the information from UTF-8 to windows-1252. Chrome/Edge don't have this problem. They can both save the data to a file with the UTF-8 encoding intact. This causes a problem when viewing IdP metadata and saving it from Firefox as the metadata gets changed during the file save process.

Hello, Sir/Madam, I appreciate your consideration of my request When you visit the website, there is no content. https://contadordeclicks.online/ I have tried to contact the site, but it remains unresponsive. Does Brave have a problem loading the website?

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of times then Duckduckgo hijacks the search engine back to itself. I've deleted this search engine, reset my browser, said yes to prompts by Startpage to be the default browser, and tried everything that I can think of. Very, very frustrating. And I start to worry about the security of the Firefox browser itself. Any ideas?

Thanks, David

So today, February 17th 2023, the first time I turned on my computer, opened firefox, then went to a website (Twitch) the site was loading very slow and while thinking "oh is Twitch having issues again?" my computer completely crashed, which has never been caused by firefox or any browser before. I started my computer back up and firefox itself wasn't working properly, opened a separate browser to troubleshoot my issues, so I did run in troubleshoot mode, I do have a "old firefox data" folder on my desktop, I tried copying the suggested files on there to the new profile folder. My bookmarks bar won't show my bookmarks even though I can see all my bookmarks under the manage bookmarks view. The 3 bar menu on the top right of the browser won't do anything when I click it so I have to do the "alt" key option of menu for everything. I did a security scan of my computer because I got paranoid and everything is showing as fine, so I don't know what could be causing this other than maybe the recent update. I didn't have a lot of extensions just UBlock Origin, Tabliss, and Honey. Should I just uninstall and reinstall firefox?