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In Firefox, the ChatGPT chat only displays my own messages; ChatGPT's responses no longer appear. This includes past chats—they are not displayed either. Disabling security software or clearing cookies and cache did not resolve the issue. ChatGPT works in Edge without disabling security software, but I primarily use Firefox, so I want it to work in Firefox.

The error log is as follows: Entry type longtask is not supported. Ignored. 2340486e-fg3rl66yxe5cgw90.js:58:135419 Uncaught (in promise) TypeError: error loading dynamically imported module: https://chatgpt.com/cdn/assets/1bc04b52-mzdekavxlkhhwedf.js 2 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. 1a7ebd5f-fss37xbv7jlp328d.js:2:320284 The resource for the preloaded link “https://chatgpt.com/cdn/assets/93527649-n1s3enfuab5rsgm4.js” was not used within a few seconds. Please ensure all tags with the preload attribute are set correctly. 692e322b-2b54-8323-aff7-d3137ea4fc4c ... The resource at the preloaded link “https://chatgpt.com/cdn/assets/94298aad-kz9vxj8d0e78e6xz.js” was not used within a few seconds. Please verify that all tags with the preload attribute are correctly configured.

I want to restore a previous profile which I can see on File Explorer, but no previous profiles appear on the About Profiles page. How can I access this previous profile?

Hi, after clicking FF icon, I got nothing. Profile manager (firefox.exe -P) does not start. In event viewer there is log: Name of the application causing the error: firefox.exe, version: 147.0.0.11, timestamp: 0x695c3722 Name of the module causing the error: unknown, version: 0.0.0.0, timestamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00007ffc561c6160 Faulting process ID: 0x4A54 Startup time of the application causing the error: 0x1DC85EE68CB3BAD Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: e599c553-d77c-4b73-a863-1ccaa8d3bd4c Faulting full package name: Faulting relative application ID for package:

Last time deleting profile was helpfull, today nothing helps... Reinstall - the same... Any ideas?

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB

It seems that after updating to the latest version, Thunderbird is not displaying new emails. The numbers of new emails in the folders are changing, but the emails are not loading. I performed maintenance on the folder, but the emails disappeared and I no longer have any emails in my Inbox. I use IMAP, everything is OK on my phone and on the web. This is happening with Thunderbird at home and at work.

Translated with DeepL.com (free version)

Hi,

On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try to follow the instructions on the support page for the function (here I get stuck. For some reason I am only allowed to choose a file to restore my data, but I am not allowed to create a new backup. I have tried refreshing Firefox and even creating a new profile, but both have the same issue. I am not seeing a "manage backup" button either (see screenshot).

It's not the end of the world thanks to Firefox Sync, but I would like to get it working as a nice backup :)

Thanks in advance for any help you guys can give me!

Thunderbird message header pane is so large that I can't read messages. The top 2/3rd of my screen has the list of messages, header bar, files, etc. The bottom 1/3 is for the actual email message, but the header takes up nearly half of that with just the "From", "To", and "Subject lines taking up more than half of that space. Depending on the text of the html message, sometimes I can only read one line at a time, which makes it difficult to actually comprehend a message while scrolling, particularly if it's a long message. I can't resize it to make it larger, though I can make it smaller. My eyesight isn't quite as good as it used to be so I use a larger font than I used to, ie: 12pt rather than 10pt, and that makes it worse. Any suggestions?

Hi, So I used Thunderbird to create a zipped backup file of my profile. I got the warning that if the file size if more than 2 GB I may want to make a manual backup. I proceeded, and ended up with a file that was 15 GB. I then uninstalled Thunderbird, reinstalled it, and tried to import my backup file. Thunderbird gave an error, saying the file is too large, and I should manually extract it. Okay, I tried, but Windows 11 failed to extract the file. I then used a third-party app to extract the files. This gave me a c2140ucr.default folder that contained three direct subfolders and many, many files. I located my inbox.ca file, which is what I really want, but I cannot find a way to import it into Thunderbird using the Tools menu. Any ideas on how to recover my previous profile would be appreciated. Thanks.

In earlier versions, the calendar list button appeared in the left sidebar, so I could decide which calendars to display and change the default color. But I can't find this now. How can I change an existing calendar?

When accessing important accounts on websites, like financial websites, I've always heard you should close your browser when you're done with the secure website. If you log on in a PRIVATE window and close the private window afterword but leave the main FireFox window open, is that the same thing? I think it is and the private window will delete any login or activity info as if you closed the browser, I just want to confirm with someone more knowledgeable before I make a bad assumption. It also seems to have the added benefit of deleting anything you might download and save elsewhere from the download folder so you don't have to delete it from the DL folder and then the recycle bin. Seems like it's good practice to use the private window this way. Again, just looking for a 2nd opinion.

Thanks,

My address bar disappeared. I can get it back by hitting F10 but it doesn't stay. How can I get it back and keep it? When I go to the Customize Toolbar setting, the address bar is not there.

I have just installed Thunderbird v146.0, set up the first mail account (POP3) OK, then tried to set up a GMail IMAP account. I inadvertently gave it the wrong password, so the Account hub throws out the connection with an Authentication error "Unable to log in at server. Probably wrong configuration, username or password".

The problem is I can see no way of amending the password; if I try and set up the account again, it just skips the "enter password" step, presumably because TB thinks it already knows the password for this email account. I have tried the following:

- The "edit configuration" feature in the account hub doesn't have a change password option - The Saved Passwords section in Settings > Privacy & Security doesn't show the Gmail creds, presumably because it failed to set up this account in the first place - I reinstalled TB, having previously deleted the Profiles folder in C:\Users\<username>\AppData\Local\Thunderbird; everything I've read on this suggests this is the one and only place where TB keeps its data. However, when re-entering TB, the POP3 account I set up is still there, so there must be somewhere else that TB is storing its data, I guess the Registry?

Am I missing something? I can't be the only person who has had this problem!

Thanks