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Lost pinned sites in homepage after sync on new firefox install

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back? … (read more)

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

Asked by Watenk 4 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox Alway launches to "Success!" screen instead of homepage

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and comple… (read more)

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and complete uninstall and reinstall. Nothing works.

Asked by Mike Leeling 3 months ago

Answered by zeroknight 3 months ago

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  • Archived

Firefox won't open

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) a… (read more)

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) and then it crashes. I've tried everything, from reinstalling, rebooting, making exceptions in the firewall and even manually installing Firefox, but nothing. Before anyone asks, i do not have AVG, Avast or Commodo, and the Firewall is the basic Windows one. The issue is very similar to this one:https://support.mozilla.org/en-US/questions/970099. I also tried what they said, but unfortunately nothing woks for me.

Asked by Legend_ 1 year ago

Answered by thiendt2001 1 year ago

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How to limit search to only useful pages

Hi, There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe… (read more)

Hi,

There are two suggestions (or questions if I simply cannot find these): - as the default behaviour of the browser, I want to be able to only see websites from Europe. Somewhere on the net I found that the following address does it: https://www.google.com/webhp?cr=countryAT|countryBE|countryBG|countryHR|countryCY|countryCZ|countryDK|countryEE|countryFI|countryFR|countryDE|countryGR|countryHU|countryIE|countryIT|countryLV|countryLT|countryLU|countryMT|countryNL|countryPL|countryPT|countryRO|countrySK|countrySI|countryES|countrySE

However, when I am trying to use it in firefox as my Start Page, it opens all of these in separate tabs and it does not work. Also as far as I understand using the link is not possible for new tabs.

The reason is simple. For example, when looking for cooking recipes, pages from the USA use strange units that cannot be understood and there is no point in translating each of these manually as all recipes are available in million of versions - it is just a matter of clicks. But I don't want to waste time each time on checking the websites one by one; if the cooking website is from Europe, the units will be of a standard and I don't have to worry. It is the same in relation to many products of any kind. European and American markets are completely different and reading description of something only to find out at the end that it is only available in the USA is waste of time.

- it should be possible in firefox to block some websites or portals by some button. I know that there is an add-on for this but it is only for 10 pages or so, so in reality it is not very useful. It also only works in the way that the page won't open when clicked on. However, it would be much better if unwanted portals or websites were simply removed from search results.

There are too many fake websites nowadays providing incorrect or misleading information. If it happens that I come across one of these, I want to be doing that only once - and block them forever.

Asked by malecek1 1 year ago

Answered by cor-el 1 year ago

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  • Archived

UPDATE?

I am trying to open one of my bookmarks and it sits and spins for a long time then a message comes up that I am running an outdated browser and it needs to be updated to … (read more)

I am trying to open one of my bookmarks and it sits and spins for a long time then a message comes up that I am running an outdated browser and it needs to be updated to support their site.  ??? But I think I have the latest update.

Asked by robin.ford1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

Why is my firefox hompage so negative?

Hi, I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as … (read more)

Hi,

I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as soon as I open mozilla firefox.

Asked by Joshua Daly 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Subscriptions for security advisory alerts for Firefox enterprise

I'm a security analyst. I would like to get email notifications on security advisories, alerts and vulnerability information regarding Firefox to stay up to date. Please … (read more)

I'm a security analyst. I would like to get email notifications on security advisories, alerts and vulnerability information regarding Firefox to stay up to date. Please help on how I can get the subscription?

Asked by nandini.vempati 3 months ago

Answered by Mike Kaply 3 months ago

  • Solved

Fully disable Pocket to alleviate DNS requests

We are working on implementing Firefox for Enterprise and rolling it out through Intune/Company Portal, one challenge we are encountering is that we have disabled Pocket … (read more)

We are working on implementing Firefox for Enterprise and rolling it out through Intune/Company Portal, one challenge we are encountering is that we have disabled Pocket as thoroughly as we can (followed the guide from Mozilla https://support.mozilla.org/en-US/kb/disable-or-re-enable-pocket-for-firefox) and we are still seeing requests go out to "img-getpocket.cdn.mozilla.net" we do not want Pocket available at all, we do not want queries made to those domains, is it not possible to completely eradicate Pocket?

It wouldn't be a problem but our AV solution (MDE) has a popup every time the URL is queried and blocked.

Attached image of our configuration profile for Pocket.

Asked by null_panda 4 months ago

Answered by cor-el 4 months ago

  • Solved

Major complaint by many! Can the Firefox code writers fix this?

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem. https://support.mozilla.org/bm/qu… (read more)

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

Asked by bhs67 1 week ago

Answered by cor-el 4 days ago

  • Solved

Extensions Management .json is not working

Hello, I am trying to create a management policy for extensions where all themes are allowed, some extensions are force installed, other specified ones are allowed, and … (read more)

Hello,

I am trying to create a management policy for extensions where all themes are allowed, some extensions are force installed, other specified ones are allowed, and anything else is blocked. I have been scouring the web looking for samples and I just can't get it to work as intended. Here is a sample of what I have written.

{ "*": { "blocked_install_message": "IT has blocked the installation of UNAPPROVED add-ons. Please contact the IT Service Desk to request approval.", "install_sources": "https://addons.mozilla.org/*", "allowed_types": ["theme","extension"] }, "plugin@okta.com": { "installation_mode": "force_installed", "install_url": "https://addons.mozilla.org/firefox/downloads/file/3601147/okta_browser_plugin.xpi" }, "support@lastpass.com": { "installation_mode": "force_installed", "install_url": "https://addons.mozilla.org/firefox/downloads/latest/lastpass-password-manager/latest.xpi" }, "developer@zoom.us": { "installation_mode": "allowed", "install_url": "https://addons.mozilla.org/firefox/downloads/file/4212428/zoom_new_scheduler-2.1.52.xpi" }, "info@katalon.com": { "installation_mode": "allowed", "install_url": "https://addons.mozilla.org/firefox/downloads/file/3826743/katalon_automation_record-5.5.3.xpi" } }

In this current state, I am allowed to install themes, I get the forced installs, but I can install ANY extension. I don't want that.

If I modify the blocking section with [ "installation_mode": "blocked", ], then I only get the force installed plugins and I can't do anything else. It even removes any previously installed themes or plugins not explicitly forced in. The allowed plugins can't be installed either.

I have also tried it without the "extensions" allowed_type but the result did not change. To recap, I need to block any extensions not explicitly pushed or allowed. Would anyone be able to assist and point out what I may be missing please?

~Regards

Asked by yaponte 3 months ago

Answered by yaponte 3 months ago

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  • Archived

Firefox adds national suffix to the website

Hi, I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is us… (read more)

Hi,

I live in Switzerland. When I type website address: https://www.pokemon.com Firefox changes it constantly (and instantly) to: https://www.pokemon.com/de/ which is useless to me because I don't know German.

Could you help me with that?

Asked by malecek1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Gmail newly unstable under Firefox 100

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for va… (read more)

Since the latest (5 May 2022) update to Firefox (to Firefox 100.0) my Gmail account does not work properly on my desktop running W11. Gmail frequently disconnects for varying periods, then reconnects, only to disconnect again almost immediately. Gmail will not let me open another account from within the current account. This does not happen on my Android phone where Gmail works properly. Neither does it happen when I run Gmail through Edge on my desktop. Hence I presume it results from an interaction between Firefox100.0 and Gmail. My wife has exactly the same problem using her Microsoft Surface Laptop under W10 since this latest update.

Asked by colin.matheson 1 year ago

Answered by cor-el 1 year ago

  • Solved

FIrefox wont open

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple… (read more)

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple times to see if that's the issue, used the Microsoft store to download it, the website, i tried to get the beta that didn't help and i was just wondering what the issues was and wondering if you could. i looked in the error message folder as well and its empty.

Asked by noah 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Firefox (Italian) forgets saved passwords every cold boot

Greetings Firefox Community As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything m… (read more)

Greetings Firefox Community

As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything minor had happened, I would always find a quick fix on the community forums.

This one is an odd ball: for a while now Firefox forgets all saved passwords but only after a cold reboot (not a restart or sleep).

It's my elderly mum's laptop, which I manage for her using a remote desktop app. It's a fairly new Asus Vivobook with Win11, fully updated and free from viruses and hacks as we have installed paid versions of both Malwarebytes and HitmanPro.Alert. My Windows desktop runs exactly the same OS and those two security software, and my FF never ever forgets anything! The only difference is that her Windows and FF are set to the Italian language while mine is English.

After trying a "refresh", I exported her passwords and bookmarks and took the drastic step of completely wiping FF and even removing profiles. Reinstalled the latest x64 version and the problem is still happening.

Had a good look at both security software to ensure there was no funny setting to cause that to occur, fact is the laptop also runs Chrome and Edge with all the same saved passwords yet those two pesky browsers never forget anything!

Personally, I'd much prefer for her to continue to use FF rather than the other two, so I am shouting out for HELP, please! Hope someone has seen this and/or knows how to fix it.

Many thanks in advance and Merry Christmas to all! Cheers Paul Perth - Australia

Asked by markimeerkat 4 months ago

Answered by cor-el 4 months ago