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how to unblock a site?

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accept… (read more)

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accepted the update. Now the site that was generating an error is displayed 15 minutes later but doe not perform a simple search - it is producing a blank screen. Another website is now blocked. All articles that I found through Mozilla or other pages did not help to get to the source of the issue. Need some serious help from your tech support.

Thank you,

Ludmilla

Asked by lgelfand 3 months ago

Last reply by zeroknight 3 months ago

i have lost my all saved password

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password mana… (read more)

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

Asked by MD Minhajul Islam 3 months ago

Last reply by cor-el 3 months ago

If you want me to stop making post then have someone help me

I am getting tired of being told replace this file with this does it read firefox expert or intermediate on my account? no it does not it reads a person with no knowleag… (read more)

I am getting tired of being told replace this file with this

does it read firefox expert or intermediate on my account? no it does not it reads a person with no knowleage or skills in this field

and you are basically expecting them to figure this out on their own by giving the smallest shread of help by saying "replace the loginsjson with the logins-backupjson"

Yet i have no idea on how to do that.

so you basically caused a blind student who has no idea what there doing

because the F...ing instructors arent giving descriptive detail instruction on how to perform the task

and its actually sad i have to even do this

so for the last time please will someone give detail instruction on how to replace the loginsjson in the profile folder with the logins-backupjson that is on my desktop screen

and its not like i can just search this because iv tried and what do you know its given as much help as you have

Asked by Faerie Caster 4 months ago

Last reply by Terry 4 months ago

Hiding and unhiding tabs

Firefox has started hiding all tabs in a window except the active tab. This has happened in two different windows. I have no idea how to hide tabs and don't want to. H… (read more)

Firefox has started hiding all tabs in a window except the active tab. This has happened in two different windows. I have no idea how to hide tabs and don't want to. How can I unhide the tabs. When I try to do it one by one, the first tab rehides when the 2nd one appears. Can I unhide multiple tabs at once? Do I have to unhide them one by one, and if so how? How do I stop Firefox from hiding tabs?

Asked by mbxls 3 months ago

Last reply by zeroknight 3 months ago

Logins and Moving tabs to create new windows

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved … (read more)

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved the passwords as an CSV file and all I am getting is " Error: Missing field". I have tried to follow some fixes for this issue. When I try and manually go through and create a saved login all I get is an error and I would be asked to input an primary password even though I never created one. I tried to create one and it errors out and just says "Unable to change Primary Password." I have signon.management.page.fileImport.enabled = true signon.management.page.fileImport.enabled = true

security.allow_eval_in_parent_process = true

The other issue I'm having and its inconsistent is pulling tabs to create an new window. Sometimes it doesn't work and other others it does. I have verified that browser.tabs.allowTabDetach

Asked by bigpimpen1998je 3 months ago

Last reply by cor-el 3 months ago

why is Firefox deleting my cookies every few days?

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have test… (read more)

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have tested this by refusing an update for several days and the cookies remain, but after i accept, often, they are deleted. I have not changed any settings related to cookies at any time and so it does appear that the updates are the couse. there cookies are very useful and include preferences for websites and identification details and it's incrediibly frustrating to have them erased though no fault of mine

Asked by neilankers 4 months ago

Last reply by Terry 4 months ago

Hardware Acceleration

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about … (read more)

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about my hardware setup is unsupported. I'm using a 1080ti running on the most recent drivers, 546.33. Windows 10 Education version 22H2

Asked by kylerumo 4 months ago

Last reply by TyDraniu 4 months ago

Recently saved bookmarks do not display

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I… (read more)

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I think it's the newer bookmarks that are missing but not certain.

Asked by tgvuncanon 3 months ago

Last reply by cor-el 3 months ago

Secured Connection Failed Message

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on… (read more)

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on another computer with FireFox and it worked just fine. Verified that it was the same version and it is. Tried accessing the same site using Google and once again, it connected just fine. But somehow, since I updated the browser on this computer, it will not connect.

I had the IT rep try it on their computer and it connected. So something has happened with the update I made yesterday. Help, please!

Asked by remindme5 4 months ago

Last reply by cor-el 4 months ago

Cookies and Site Data no longer saving Allowed exceptions

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process… (read more)

I was trying to troubleshoot a black screen of death issue with Windows10 that first started appearing after Firefox adopted the new Private Browsing icon. In the process of doing so, I tried every combination of Firefox settings imaginable. Nothing worked as far as Asus, Windows, or Firefox settings, rolling back/ updating various drivers, etc. So, I decided to refresh Firefox and when that did not work, I decided to uninstall and reinstall Firefox. I'm not sure if that worked as far as the original black screen of death issue is concerned because now Firefox no longer remembers my cookies and site data allowed exceptions (my only exceptions were my bank websites, which worked as expected until the uninstall/reinstall). I've tried selecting always use private browsing and always delete cookies and site data when Firefox is closed (my previous settings), but every time I close Firefox and return those three exceptions are missing. Any ideas would be most welcome. BTW, does anyone know how to use that folder Firefox puts on the home screen labeled "Old Firefox Data" because I was expecting there to be a .exe file to click on to reload all the previous settings in one fell swoop.

Asked by Mark 4 months ago

Last reply by cor-el 4 months ago

why are there false tabs open when i restore the session?

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use for… (read more)

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use fore months are opend wtf can i do????

Asked by kevinwiktora 4 months ago

Last reply by cor-el 4 months ago

hardware acceleration option no longer available

since the update today my browser's been really slow to stream video across the board. i fixed this a few months ago by turning hardware acceleration off and i tried to … (read more)

since the update today my browser's been really slow to stream video across the board.

i fixed this a few months ago by turning hardware acceleration off and i tried to check if it had been turned back on and the entire option is completely gone from the performance section in settings.

i dont see an option anywhere else to change this, and i really dont want to switch back to chrome for streaming. is there a hidden option somewhere that im missing?

Asked by emma.vasaturo 4 months ago

Last reply by zeroknight 4 months ago

when streaming the attached images happen.

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I … (read more)

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

Asked by Cate Brown Rayne 4 months ago

Last reply by zeroknight 4 months ago