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Issue with Browser.

I've been using Firefox as my browser for a few years. I have to explain this. I turned 65 this year so I had to sign up for medicare. You have to go to the Social Securi… (read more)

I've been using Firefox as my browser for a few years. I have to explain this. I turned 65 this year so I had to sign up for medicare. You have to go to the Social Security web site to sign up for medicare. I've had an acct with SS for a long time. When you log in it, it now gives you a choice. It tells you the normal log in "My SS" will eventually be stopped. They give you a choice of "Login.gov" I forgot the other, both telling you that you have to set up a 2nd type of authentication that it's you. So I purchased and installed a fingerprint scanner. I love it. I created an acct with login.gov. After logging in the next step is the fingerprint. You click on it the color things start swirling around trying to pick up the scanner but this box at the same time appears over it preventing login from seeing it. It says "this is a request from firefox" I've been using Turbotax for a year or two. Last week I logged into my acct with them and right away it popped up it see's the scanner and let me sign in with the fingerprinrt. So I know it works, and other sites do see it. Please Help! I'm not very technical with this stuff. Is it from Firefox or is it my PC? Attached is a pic of what I get trying to log in. You can zoom in on it.

Asked by mhelm2359 1 week ago

Last reply by markwarner22 1 week ago

Spanish words

Firefox is set to the English (UK) language on my Windows 10 PC but I occasionally see Spanish words shown after the English word. Eg. BBC News provides trusted World and… (read more)

Firefox is set to the English (UK) language on my Windows 10 PC but I occasionally see Spanish words shown after the English word. Eg. BBC News provides trusted World and UK noticias news as well as local and regional … The word (in this case "noticias" ) appears with a faint, light blue background. Here's another example "BBC Business brings you the latest in Business news and cobertura from … Again word (in this case "cobertura" ) appears with a faint, light blue background. I've tried all the settings that I can find in Firefox and everything is set to UK English.

Asked by gfw.designs 4 months ago

Last reply by cor-el 4 months ago

the error message indicates that the platform version 125.0.1 is not compatible with Firefox version 129.0.

I have done reinstalled Firefox i also tried to download version 129.0 but neither solved my problem pls help me as soon as possible pls i am having a delay on working in… (read more)

I have done reinstalled Firefox i also tried to download version 129.0 but neither solved my problem pls help me as soon as possible pls i am having a delay on working in my project I have tried all my best pls help

Asked by zayed 5 months ago

Last reply by cor-el 5 months ago

Firefox and spacebar

I need to prevent the spacebar from scrolling while I am in Firefox. It drives me demented! Every time I lean forward to concentrate, my clothes accidentally brush the sp… (read more)

I need to prevent the spacebar from scrolling while I am in Firefox. It drives me demented! Every time I lean forward to concentrate, my clothes accidentally brush the spacebar and it sets off a superfast scroll, which gives me a severe shock and loses my place. Help me deactivate that function please. Surely, it must be optional?

In case you're wondering, yes, I do push the keyboard away when I read, but then I bring it forward to take a note in a Word document, and by that time I am so absorbed I don't notice whether or not I've pushed it away again. I have tried to create the habit but can only do it when I start to read, and never when I return to read. The shock and discombolulation physically hurts. Help, please!

Asked by michelli1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Sign into eBay without having to choose like symbols pictures to do so.

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this pr… (read more)

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this problem. How can I fix the problem?

Asked by jeri322 3 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

What does Firefox' integrated fingerprinting blocker exactly block? Aka "do I still benefit from CanvasBlocker"?

Hi again, so, in my other question I was reminded about Browserleaks and while I was there testing TLS I also tested Canvas and it said 100% unique which I was surprised… (read more)

Hi again,

so, in my other question I was reminded about Browserleaks and while I was there testing TLS I also tested Canvas and it said 100% unique which I was surprised because I have the Enhance Protection in FF in "Custom" with both fingerprinting options selected and in "in all windows", plus CanvasBlocker.

100% unique is not good, right? That's what I thought at first. But then I remembered, CanvasBlocker rotates settings all the time, so even if my fingerprint is 100% unique it's also changing all the time which means "they" can't identify me (supposedly). Then I also thought "actually it might be better than not 100% unique because in that case I might have more issues with websites thinking that it's someone else trying to access my account". But then I thought "although if it's 100% unique changing all the time it's also like if it was a different person".

I deactivated CanvasBlocker and tested again and it was also 100% unique. Then I reactivated CanvasBlocker and I deactivated FF's anti-fingerprint. Again 100% unique. In other words, I don't see a way to see what is the difference between using CanvasBlocker on top of the native FF anti-fingerprint. That's where you can help :)

So, questions.

1) can you tell me what exactly does FF block about fingerprinting? And, does it rotate settings like CanvasBlocker so that this "100% unique" is not actually a real issue because it's different every time? Or is it a bad kind of 100% unique in that case?

2) what would create less issues of websites thinking that I am not me? A rotating 100% unique, or a not 100% unique (in which case, how to I achieve that, considering that neither CanvasBlocker nor FF's anti-fingerprint nor both together can do that?).

Would you say that having a VPN with own DNS which block tracking on a domain level, plus AdGuard with all possible filters, plus FF's Enhanced Protection in "Custom" with all at max, plus CanvasBlocker, is a good combo? Or what could I improve to reach a good balance of not being tracked/fingerprinted, not being blocked "because I am not me", reasonably light resources usage, and reasonable browsing speeds?

I used uBlock Origin previously because it's lighter on resources and it triggers my laptop's fans much less than AdGuard but it doesn't block (not even with element picker) some annoying things of websites that I visit often. In case you wanted to recommend that :)

Thanks!

Asked by AlternativeTotal2211 4 months ago

Last reply by cor-el 4 months ago

Searching from the address bar is not working

It worked fine until an hour ago. I have tried restarting twice. Each time it works once then stops working. I have tried the about:config route and it didn't work. (It… (read more)

It worked fine until an hour ago. I have tried restarting twice. Each time it works once then stops working. I have tried the about:config route and it didn't work. (It says "true"). Hope it can be fixed! If not I'll be going back to Chrome.

Asked by MsQuisch 5 months ago

Last reply by cor-el 5 months ago

Cannot view emails in Yahoo

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I … (read more)

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I have unread emails. This showed up about 3 days ago without any causal event.

If I use EDGE, I can view the emails, so I figure it must be a Firefox browser glitch. I love Firefox, so would love to fix it, so Idon't have to use other browsers.

Firefox works perfectly for my Netzero and Gmails.

Asked by marcusdarnley 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Add-ons

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works… (read more)

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works perfectly fine locally when I use it directly from my files. Could you help me understand what the issue might be? If there was an error or something wrong, why did it get approved?

Asked by Nisha 5 months ago

Last reply by NoahSUMO 5 months ago

When I use ZOOM, the Video does not work. I see the gray lock image not my face.

When I use ZOOM, the Video does not work. I see the gray lock image not my face. I have Windows 11, and a Lenovo DESKTOP-S7TI8GU. Intel(R) Core(TM) i5 . 64 bit OS. … (read more)

When I use ZOOM, the Video does not work. I see the gray lock image not my face.

I have Windows 11, and a Lenovo DESKTOP-S7TI8GU. Intel(R) Core(TM) i5 . 64 bit OS. How do I fix this problem? - Christine

Asked by christine41036 4 months ago

Last reply by jonzn4SUSE 4 months ago

Difficulty signing into websites

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Somet… (read more)

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Something's gone wrong. Please try again later." I do try later, and the same thing happens. However, I have no trouble signing into these sites on Opera.

Any assistance would be appreciated.

Thank you.

Soretta Rodack

Asked by Soretta 4 months ago

Last reply by cor-el 4 months ago

Firefox doesn't reach many websites

Firefox doesn't reach many websites. Most notably my banks. It times out. It says the website is not available. I've tried updating the website URL. I've cleared cookies… (read more)

Firefox doesn't reach many websites. Most notably my banks. It times out. It says the website is not available. I've tried updating the website URL. I've cleared cookies. I've been able reach these websites with Microsoft Edge. I downloaded an updated version of Firefox. What can I do?

Asked by ppastiva101 5 months ago

Last reply by jonzn4SUSE 5 months ago

long time & important http address is being blocked all of a sudden

I cannot figure out why this important site which I have used for years is suddenly being blocked. the message I'm getting says-"Firefox has detect that the server is re… (read more)

I cannot figure out why this important site which I have used for years is suddenly being blocked. the message I'm getting says-"Firefox has detect that the server is redirection the requested address in a way that will never complete. This problem can sometimes be caused by disabling or refusing cookies." I don't believe I have made any changes to cookies or anything else in the past few days so I don't know what to fix.

Please help

Choochum Mavin thanks

Asked by choochum mavin 5 months ago

Last reply by jonzn4SUSE 5 months ago

sky broadband broke firefox

recently switched to sky broadband, now half my web comics and other sites get 401d. some stupid interaction with their webshield rubbish seems to be the cause as it pops… (read more)

recently switched to sky broadband, now half my web comics and other sites get 401d. some stupid interaction with their webshield rubbish seems to be the cause as it pops up occasionally. thing is, edge and brave have no such issue, and the trouble shooting guide for firefox not loading pages doesnt resolve the issue. restore firefox has partial effect until next time i restart my computer. but resetting my addons every time i sit down would be rediculous.

im guessing there is something in the dragons nest i need to toggle. im rather comfortable with how i use the tab sidebar and speed dial pins to be very eagre to switch browser.

Asked by Jason White 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago