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  • Archived

Firefox prevents Windows from Shutting Down, left in a bad state

If I have any Firefox tabs open when I try to restart Windows, I get the "The following programs are preventing Windows from shutting down" error, with each of the FF tab… (read more)

If I have any Firefox tabs open when I try to restart Windows, I get the "The following programs are preventing Windows from shutting down" error, with each of the FF tabs listed.

If I click Cancel and return to the desktop, Firefox is now in a bad state. It has minimized and cannot be restored; the tabs/window cannot be closed from the taskbar, etc. Usually I have to kill the FF process in the taskbar now.

This has happened for the past two years. Today I installed Win 10 Pro and it's still happening. Make this go away!

(Windows, always running the latest stable version of FF)

Asked by jk4ffforum 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Thunderbird suddenly stopped working. It's not opening anymore although it's listed in the task manager. I have Windows 10.

After turning on my pc today, I clicked on the Thunderbird icon in the taskbar to open it as usual, but nothing happened. It just stays close, although the program is lis… (read more)

After turning on my pc today, I clicked on the Thunderbird icon in the taskbar to open it as usual, but nothing happened. It just stays close, although the program is listed in the task manager after clicking it. I tried deinstalling and reinstalling but everytime I get the same problem. It worked fine until yesterday and I've been using Windows 10 since the beginning and have not installed a new program since yesterday. So nothing changed since the last time it opened normal. Please help me fix this as I depend on this program for my emails... Thank you!

Asked by Wandyr 5 years ago

Last reply by Wayne Mery 5 years ago

  • Archived

I upgraded to Windows 10, updated Thunderbird, now it crashes whenever I try to print an email message.

I upgraded to Windows 10 the other day and now when I try to print out an email message it crashes every time. I have upgraded my printer driver and upgraded Thunderbird… (read more)

I upgraded to Windows 10 the other day and now when I try to print out an email message it crashes every time. I have upgraded my printer driver and upgraded Thunderbird to the most recent version. I'm getting very frustrated.

Asked by RINGO6620 5 years ago

Last reply by Wayne Mery 5 years ago

  • Archived

Firefox is stopping me from paying my bills. It says theat my auto and credit card sites are untrusted and wont let me go to the login page.

Every time I try to login to Capital One or Great Lakes or Nissan, Firefox blocks me and tells me "This Connection is Untrusted" It will not let me pay my bills. If thi… (read more)

Every time I try to login to Capital One or Great Lakes or Nissan, Firefox blocks me and tells me "This Connection is Untrusted" It will not let me pay my bills. If this keeps happening, I will get another browsers. I have been using Firefox for years and this just started to happen.

Asked by ejron 5 years ago

Last reply by philipp 5 years ago

  • Archived

Why does firefox keep crashing in Windows 10?

Since I have installed Windows 10 Firefox crashes every time I use it. It will work for a short period of time and then suddenly crash. It also crashes ever time I clos… (read more)

Since I have installed Windows 10 Firefox crashes every time I use it. It will work for a short period of time and then suddenly crash. It also crashes ever time I close Firefox.

Asked by pderoche 5 years ago

Last reply by philipp 5 years ago

  • Archived

Firefox crashes

I'm getting a series of crashes of Firefox (I have the latest version) ever since I mistakenly "upgraded" to Windows 10. Windows 8.1 was working absolutely fine, what wa… (read more)

I'm getting a series of crashes of Firefox (I have the latest version) ever since I mistakenly "upgraded" to Windows 10. Windows 8.1 was working absolutely fine, what was I thinking??? Anyway, I'm getting crashes and then Firefox offers to restore where I was but then cannot do so. I followed the instructions on getting the Report ID

bp-e3a6676d-d2c3-436b-985b-534b52150819

Asked by Hanoch 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

connection untrusted error for youtube and google

i have windows 10 and i have mozilla firefox 40 and suddenly i was trying to go to youtube but i got that error message which says that connection is untrusted so i wish … (read more)

i have windows 10 and i have mozilla firefox 40 and suddenly i was trying to go to youtube but i got that error message which says that connection is untrusted so i wish someone can help cuz i tried whole bunch of solutions and none of them worked

Asked by mohamed.mo99 5 years ago

Last reply by philipp 5 years ago

  • Archived

Thunderbird hangs for about 1 min with Windows 10

After upgrading to Windows 10 my Thunderbird 38.1.0 is freezing for about 1 min or more once start type reply or new message. It keeps hanging every other minute. Very an… (read more)

After upgrading to Windows 10 my Thunderbird 38.1.0 is freezing for about 1 min or more once start type reply or new message. It keeps hanging every other minute. Very annoying to type a message. Did not happen with Win7, just when upgraded to 10. In addition it give s me error "Can not save in draft. Sending fail" however I am not trying to send anything, just typing.

Asked by alentia 5 years ago

Last reply by Wayne Mery 5 years ago

  • Archived

Can't login

I recently downloaded the latest version of Firefox. I already had an account. I was able to login after the download for 1 day. Now when I try to log in it won't acce… (read more)

I recently downloaded the latest version of Firefox. I already had an account. I was able to login after the download for 1 day. Now when I try to log in it won't accept my username or password. I try to get it to email me a reset. It recognizes my email but I never receive the email.

Asked by bushhome 5 years ago

Last reply by tom01 5 years ago

  • Archived

Why does Firefox crash every time I try to open a second tab in WIndows 10 and how do I fix this?

Bought new HP laptop running Windows 8.1 - able to use FIrefox just fine as my default browser. Upgraded to WIndows 10 - I have installed/uninstalled/reinstalled Firefox… (read more)

Bought new HP laptop running Windows 8.1 - able to use FIrefox just fine as my default browser. Upgraded to WIndows 10 - I have installed/uninstalled/reinstalled Firefox several times, but it continues to crash every time I try to open a second tab.

Asked by CharliePC 5 years ago

Last reply by philipp 5 years ago

  • Archived

Firefox won't refresh screen after it has been minimized

I run multiple open tabs in Firefox in Windows 10 x64 with ATI video. When returning to computer after a few minutes, all windows are blank. I must close and re-open Fi… (read more)

I run multiple open tabs in Firefox in Windows 10 x64 with ATI video. When returning to computer after a few minutes, all windows are blank. I must close and re-open Firefox to see content.

Asked by PaulEP 5 years ago

Last reply by guigs 4 years ago

  • Archived

I've been dealing with firefox "not responding issues" ever since I updated to your latest version (41.0) I no longer use it because it is just too frustrating!

I've been dealing with firefox "not responding issues" ever since I updated to your latest version (41.0) I no longer use it because it is just too frustrating! I have t… (read more)

I've been dealing with firefox "not responding issues" ever since I updated to your latest version (41.0) I no longer use it because it is just too frustrating! I have tried all your recommended solutions numerous times to no avail. I have also sent you feedback a number of times with no response. Not even an acknowledgement that you received my concerns. I will send my concerns one last time and won't attempt to use firefox again until I hear back from someone.

Asked by bftz 4 years ago

Last reply by philipp 4 years ago

  • Archived

Unity web player causing Firefox to become unresponsive

I installed the unity web player plugin ages ago, to play online games, but since earlier today, Firefox becomes unresponsive (or occasionally, Unity crashes) when trying… (read more)

I installed the unity web player plugin ages ago, to play online games, but since earlier today, Firefox becomes unresponsive (or occasionally, Unity crashes) when trying to play those games. I never had this problem before. I have restarted my computer, I have tried opening firefox in safe mode, I have done a virus scan, and I've tried reinstalled both firefox and unity, and my problem still persists. I have no idea what I can do to fix the problem.

Asked by georgethewanderer 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Error with facebook. Black and white screen.

Hello, my problem is that if I use Facebook in some times i got screen(atachment). That problem is only in facebook. In Internet Explorer i dotn have that problem. I Us… (read more)

Hello, my problem is that if I use Facebook in some times i got screen(atachment). That problem is only in facebook. In Internet Explorer i dotn have that problem. I Use Windows 10 Pro 64bit. Grahpic Card Amd Radeon R9 280... Soo maybe its that problem? I m fresh from reinstal of system, all is new version of software. Thanks For replay ;)

Asked by sabuk2 5 years ago

Last reply by admad 4 years ago