Showing questions tagged:

eBay pages won’t load and keeps redirecting to home page

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can… (read more)

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can I change any of my items in my store. Nothing saves and then redirects me to the homepage. eBay is one of my trusted seitz so I have no idea what’s causing this. It’s not eBay because my other accounts work fine on Chrome and on Safari. It happened exactly when the last update happened. And the only way that I can actually get back to the original site is to clear all my cookies and log out and start all over again, only to have the same issues over and over. I don’t know who to contact. I’m losing money in my Business every day because of this so I’m going to have to change my browser unfortunately if I don’t get a solution as soon as possible. Thanks for anyone who can help appreciate it.

Archived 5 18

Help. Firefox please help me re ''The error was Secure Connection Failed An error occurred during a connection to proton.me.

Can Firefox please sort out why I get this message when i try to type or search firefox for proton.me my email service. The error code keeps comming up and I need to get… (read more)

Can Firefox please sort out why I get this message when i try to type or search firefox for proton.me my email service. The error code keeps comming up and I need to get pass it.

The error was Secure Connection Failed An error occurred during a connection to proton.me. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem.

That is why I am contacting firefox help team. Please fix it. I am signed into firefox and still get that message.

Thanks Lorna and Del

Image of the error message is attached

Archived 2 27

This support website is displaying some things in English, some in another language?

Can I get support for THIS website on this website....? Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another langu… (read more)

Can I get support for THIS website on this website....?

Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another language (attempting to right click and translate says it's Galician..?) while the rest of it is in English. Not sure what's causing that. I can only read English, the only language set on my browser (or even my computer in general) is English (US).

Archived 1 27

Links do not work on a particular site

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything… (read more)

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

Archived 2 27

Copying text on some websites some lines get lost

This data some of the lines with underscore gets lost if I try to copy them in Firefox but works in Chrome https://app.arkivdigital.se/register-collections/register-posts… (read more)

This data some of the lines with underscore gets lost if I try to copy them in Firefox but works in Chrome https://app.arkivdigital.se/register-collections/register-posts/r12.p122825682?query=Ulrika%20Eleonora%20%20%201754-11-29%20%C3%84lghult®ister_collection=12

FörnamnUlrika Eleonora EfternamnFalström Titel/YrkeFriherrinnan Dödsdatum1754-11-29 DödsförsamlingÄlghult DödslänKronoberg Ålder60 år Könf Källor Källa: Älghult C:2 (1717-1760) Bild 216 / Sida 423 Genväg r12.p122825682

Skapad av Kronobergs Genealogiska Förening

Archived 1 45

Firefox Broken on Treasury Direct Login Page

This site: https://www.treasurydirect.gov/log-in/ When you click "Next" button it opens in a new tab the following URL: https://www.treasurydirect.gov/RS/UN-Display.do Pr… (read more)

This site:

https://www.treasurydirect.gov/log-in/

When you click "Next" button it opens in a new tab the following URL:

https://www.treasurydirect.gov/RS/UN-Display.do

Produces a "page not found" error. Works perfectly on Chromium, Chrome & Vivaldi.

Archived 1 45

one of the most recent updates completely broke rendering of controls and overlays, seems to possibly be themes related?

I switched back to release from nightly because the themes support completely broke rendering of menus, buttons, etc on various (read: pretty much every single one, inclu… (read more)

I switched back to release from nightly because the themes support completely broke rendering of menus, buttons, etc on various (read: pretty much every single one, including this one) websites, making them difficult or impossible to use. I've tried a browser refresh to no effect.

unfortunately, it appears the feature has been rolled out to release now as well, as pictured below.

I've tried cycling through themes, setting custom colors and forcing it to never replace the website's specified colors etc, turning off acceleration... none of it works. this is an issue on my desktop, laptop, and tablet (surface pro x), basically every platform I use except mobile.

any ideas how to fix this? it's really annoying and I'd really like to not hop browsers again, I've been using firefox for a good long while now.

Archived 4 45

Textdarstellung auf immer mehr Webseiten in Firefox falsch!!!

Auf immer mehr Webseiten erhalten wir mit Firefox (jeweils aktuellste Version) zunehmend falsche Textdarstellung! Es herrscht Durcheinander im Text, Worte fehlen, falsche… (read more)

Auf immer mehr Webseiten erhalten wir mit Firefox (jeweils aktuellste Version) zunehmend falsche Textdarstellung! Es herrscht Durcheinander im Text, Worte fehlen, falsche Worte erscheinen (vermischte)

Dies ist ein reines Firefox-Problem. EDGE oder CHROME zeigen die entsprechenden Seiten fehlerfrei an. Insofern kann auch die Rechner-/Betriebssystem-Konfiguration nicht die Ursachen sein.

Es liegt auch offenbar nicht an den Sicherheitseinstellungen von Firefox, die wurden bereits aktiviert/deaktiviert wie in allen Hilfstexten vorgeschlagen.

Archived 1 45

Firefox no longer shows me the "comments" section of various new sources, including Townhall Media and Fox News

I have recently noticed that I can no longer see the "comments" sections on various "News" websites. I first noted this with Townhall Media sites (Townhall.com, Redstate… (read more)

I have recently noticed that I can no longer see the "comments" sections on various "News" websites. I first noted this with Townhall Media sites (Townhall.com, Redstate.com, Pjmedia.com) and now Foxnews.com. What has Firefox changed that has resulted in this issue? Most of these sites use Disqus for comments. I have tried explicitly allowing content from these sites. I've been using Mozzila products since the advent of Netscape. Always found Firefox to be superior to other browsers, and I'd like a little help in finding out what is causing this problem. Thanks.

Archived 1 54

Google search complete failure.

Okay, so starting a few months ago, ANY time I try to search Google from my Firefox start/home page... Nothing. It just will not go. It just loads forever. 3 out of 5 tim… (read more)

Okay, so starting a few months ago, ANY time I try to search Google from my Firefox start/home page... Nothing. It just will not go. It just loads forever. 3 out of 5 times it will not do anything. However, I can go to Opera which has all the same plugins and its totally fine. Most times i open a new tab I know confidently that whatever I try to search for is not going to load.

This keeps up Im gonna uninstall Firefox and just start using Opera full time.

Archived 1 54

Secure Connection Failed

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This… (read more)

Hi, I am trying to access a website, and I keep getting 'Secure Connection Failed', with the error codes: ' PR_END_OF_FILE_ERROR', or 'SSL_ERROR_RX_RECORD_TOO_LONG'. This only happens in 'Firefox', 'Microsoft Edge' and 'Google Chrome' load without any issues. I have the same problem on PC and Android. I have tried everything that I could from the information I received on the internet and here in the help forums, from disabling proxy, firewalls, on the browser and on my PC. I have added exceptions to HTTPS, disabled 'Enhanced Tracking Protection'. Nothing seems to work. If you could help me this would be greatly appreciated, as Mozilla Firefox is my trusted browser. Thank you very much.

Archived 1 54

The "Triage Manager" for Mozilla Refuses to assign anyone to a seven year old open problem

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. … (read more)

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. How do I do that? This is a bug reported in Firefox 57 and **still** not fixed in Firefox 125. I cannot find any support category anywhere in the Mozilla website that covers appealing a decision by one of their employees. The last comment from this uncooperative indivisual is "But given we support it on macOS and Windows yeah, it seems not very objectionable." Who is this **clerk** to override the fact that a number of customers very much find this "objectionable". I cannot find anything on https://www.mozilla.org/en-US/contact/ that addresses this issue. I cannot find even a surface mail address for Mozilla. For example my complaint has nothing to do with any of the following:

   I’m having problems with using Firefox
   I want to donate to Mozilla
   I have questions about using Mozilla’s trademarks
   I’d like to report misuse of a Mozilla trademark
   I want to hold an event in a Mozilla space
   I want Mozilla to sponsor my event
   I’d like permission to use a Mozilla logo
   I’m interested in Pocket’s sponsored content on Firefox
   I’m a member of the Press and have a question for Mozilla

Yes I am having a problem with Firefox, but the clerk responsible has, through sitting on this issue for **seven years**, basically told the entire community that he doesn't give a reservoir.

In particular I feel this unacceptable behaviour should be brought to the attention of senior management, but there are no contacts for anybody in senior management.

Archived 7 63

vertical lines for some graphics

Hi. I am getting vertical lines sometimes. I have included two screen shots. I have checked browser.display.document_color_use = 0, and it was zero. I have tired this in … (read more)

Hi. I am getting vertical lines sometimes. I have included two screen shots. I have checked browser.display.document_color_use = 0, and it was zero. I have tired this in Chrome and it works fine. And I tried in Firefox safe mode, and it still does these strange lines on some websites. I am running Windows 10, and have no other graphic issues except these lines. Websites are Windy.com and google maps. Thanks very much! James

Archived 5 63

Firefox displays some websites wrong, but not on private browser mode

I use this 2 websites almost on a daily basis: www.saij.gob.ar and www.cij.gov.ar. They are official government websites that contain information about the laws and juris… (read more)

I use this 2 websites almost on a daily basis: www.saij.gob.ar and www.cij.gov.ar. They are official government websites that contain information about the laws and jurisprudence of my country. Since about last friday, whenever I access any page on those websites they don't display all the information they are supposed to. In the case of saij.gob.ar pages only show the header, but not the full text of the law. In the case of cij.gov.ar/sentencias.html when I try to download a court ruling I get a 0kb file. I thought it was an issue with the websites, but it turns out I can access them just fine from my phone using Chrome. I can even access them on the same pc, using Firefox private browser mode. It seems to be an issue with the "regular" version of the browser. This is a big deal to me, because I need to use those websites for work.

I attach 2 screenshots of this page: http://www.saij.gob.ar/26994-nacional-codigo-civil-comercial-nacion-lns0005965-2014-10-01/123456789-0abc-defg-g56-95000scanyel?q=%28numero-norma%3A26994%20%29&o=0&f=Total%7CTipo%20de%20Documento/Legislaci%F3n/Ley%7CFecha%7COrganismo%7CPublicaci%F3n%7CTema%7CEstado%20de%20Vigencia%7CAutor%7CJurisdicci%F3n&t=1 The first one shows the page on the regular browser, the other on private mode. Notice how small the scrollbar is in the second image, because there's a lot more content on the exact same page. Before you ask: I already tried accessing the website on "troubleshooting mode", it keeps displaying it wrong.

Archived 1 63