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  • Archived

Feedback - Taskbar icon keep showing unread message badge despite there's no unread messages

Hello! I've just updated my thunderbird to version 115 and noticed that there's a small bug. If you will receive a new message, there will a badge appear on the taskbar … (read more)

Hello!

I've just updated my thunderbird to version 115 and noticed that there's a small bug. If you will receive a new message, there will a badge appear on the taskbar icon.

However, this badge with number of unread messages won't disapear after you read the message.

Nothing concerning but I wanted to somehow pass this information to the Mozilla.

My OS is Windows 11 22H2

Asked by Shimmy 10 months ago

Last reply by spandalino 10 months ago

  • Archived

Threads

I use Thurderbid 115.0, windows 10. Some folders display as threads, which I don't want. I cannot change this, via view / sort by / unthreaded. It has no effect. Can… (read more)

I use Thurderbid 115.0, windows 10. Some folders display as threads, which I don't want. I cannot change this, via view / sort by / unthreaded. It has no effect.

Can I change this?

Asked by davidselig 10 months ago

Last reply by david 10 months ago

  • Archived

Set up your existing email address

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct n… (read more)

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.

Asked by KSI 10 months ago

Last reply by david 10 months ago

  • Archived

TB115 No sounds on incoming messages when accounts are IMAP (Win10)

I created the IMAP accounts. I defined in seetings a specific *.wav file to be played. When I receive a new message nothing happens. There is no also any notification in … (read more)

I created the IMAP accounts. I defined in seetings a specific *.wav file to be played. When I receive a new message nothing happens. There is no also any notification in windows no indication of badger for incoming uread messages. All possible checks in windows have been made. When accounts are set tp POP everything is working fine.

Asked by Lampros 10 months ago

Last reply by Matt 10 months ago

  • Archived

TB 115 and Outlook accounts (oAuth) need authentication every startup

I have several Outlook.com e-mail addresses in TB 115. Every time I start TB, I get the popup window to send a notification to my Microsoft Authenticator mobile app and a… (read more)

I have several Outlook.com e-mail addresses in TB 115. Every time I start TB, I get the popup window to send a notification to my Microsoft Authenticator mobile app and authenticate the access. I get the popup for each account I have.

This happened when i installed v115 over the previous version. I still get the authentication popups after deleting my profile and re-entering my accounts from scratch.

All of my outlook.com accounts are passwordless and no longer have an app password associated with them.

Asked by Pinoybear 10 months ago

Last reply by Matt 10 months ago

  • Archived

Back to 102 from 115

Just 'upgraded' to v115. What a horrid layout, larger curvy fonts, more space taken on desktop, so smaller views of actual emails. Whole presentation is a mess. The imp… (read more)

Just 'upgraded' to v115. What a horrid layout, larger curvy fonts, more space taken on desktop, so smaller views of actual emails. Whole presentation is a mess. The important thing here is the emails, not the frame they sit in. This latest update has moved menu bars around, lost distinction of tabs, and is presenting an alien picture.

Trying to revert back to 102, I get a message that this will dispose of my profile, and I'll have to create it all again. What fool thought that was a good idea?

Now, I need a process to revert to 102, to regain the cleaner layout, with my profile intact.

Making it 'pretty' is not an improvement.

Asked by nigelcox95 10 months ago

Last reply by david 10 months ago

  • Archived

MSN is now saying that Outlook won't work

I have to use MSN now for my email server since your software no longer works!!! I can't send anything through your software now that you "upgraded" your TB software wit… (read more)

I have to use MSN now for my email server since your software no longer works!!! I can't send anything through your software now that you "upgraded" your TB software without my permission. Not sure why, but MSN is now saying that Outlook won't work with TB. So, good luck with that.

Asked by CGB1 10 months ago

Last reply by david 10 months ago

  • Archived

Automatic display of the complete mail in TB when clicking on taskbars "New Mail Info"

In new versions the mail display is always automatically shown in Thunderbird and I always have to hide it. Where can I turn this "feature" off. I want only to see my i… (read more)

In new versions the mail display is always automatically shown in Thunderbird and I always have to hide it.

Where can I turn this "feature" off.

I want only to see my incoming mail list and want to choose myself if i want to open a mail or not.

Asked by info8770 10 months ago

Last reply by david 10 months ago

  • Archived

TB 115 search issues

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent… (read more)

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent results, and never end searching.

Asked by mozillarob519 10 months ago

Last reply by Wayne Mery 10 months ago

  • Archived

Thunderbird 115.0.1 (64-bit)

Using TB 102.13.0 for W10... As I print a message, I get what I send in my first image: Notice page header where one can see Subject:, From:, Date: To: and following in s… (read more)

Using TB 102.13.0 for W10... As I print a message, I get what I send in my first image: Notice page header where one can see Subject:, From:, Date: To: and following in same page is the message body. When I print same message using TB 115.0.1, I see what I send in my second image: Notice that page has been divided into header on first page and the rest of message that appears now in page 2...

This does not happen on every message.

Asked by jesus.marin 10 months ago

Last reply by Wayne Mery 10 months ago

  • Archived

Installing Thunderbird 115 in Ubuntu

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was no… (read more)

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was not found. What am I missing?

Asked by Ron 10 months ago

Last reply by Paul 10 months ago

  • Archived

"Apply columns to folder and its children" does not work for "Local Folders"

W10, TB Version 115.0.1 (64-bit). Follow menus to apply columns to folder and its children and select email address. That works for all the subfolders of my email addres… (read more)

W10, TB Version 115.0.1 (64-bit).

Follow menus to apply columns to folder and its children and select email address. That works for all the subfolders of my email address just as explained in the help. Try the same for "Local Folders". It asks whether I want to apply the columns I'm looking at to Local Folders and its children. Answer OK. Nothing happens. Other folders in Local Folders still have their old columns and arrangements.

Asked by symonjim 9 months ago

Last reply by Toad-Hall 9 months ago

  • Archived

Date and Received Fields

I have a new installation of Thunderbird running on Mac OS 13.5. The Received and Date fields are both showing incorrect dates. There doesn't seem to be a logical pattern… (read more)

I have a new installation of Thunderbird running on Mac OS 13.5. The Received and Date fields are both showing incorrect dates. There doesn't seem to be a logical pattern to the dates being shown. I have emails from yesterday (7/28/23) that are showing dates from as 4/29/02. Emails from Monday (7/24/23) are now showing a date of 5/2/2023. Any thoughts on what might be causing this?

Asked by kenh3 9 months ago

Last reply by Toad-Hall 9 months ago

  • Archived

Thunderbird 115.0.1 does nothing after clicking notication | Windows 11

When I click on a thunderbird notication, I expect it to open to open thunderbird and show me the new mail. However, when I updated to 115.0.1 I noticed that feature is … (read more)

When I click on a thunderbird notication, I expect it to open to open thunderbird and show me the new mail. However, when I updated to 115.0.1 I noticed that feature is now broken.

Asked by eexxwww 9 months ago

Last reply by Wisewiz 9 months ago

  • Archived

upgraded to tb115 and some emails don't render correctly anymore

Hello, After upgrading from 102 version to 115 some emails no longer render correctly. I will get blank headers and blank body. Also email as Ipasted below. Received: … (read more)

Hello, After upgrading from 102 version to 115 some emails no longer render correctly. I will get blank headers and blank body. Also email as Ipasted below.

Received: by 2002:a54:26c4:0:b0:223:e05b:148 with SMTP id c4csp14428ecp;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

X-Google-Smtp-Source: APBJJlG0PUKW2GSkJwMIq583W8YM1jsFcxQLn2jVY74mP4fkMv5oiQVVEsoqfBwccBs5eJM3l5i/ X-Received: by 2002:a17:902:ea09:b0:1b8:76ce:9d91 with SMTP id s9-20020a170902ea0900b001b876ce9d91mr524673plg.1.1690512898319;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

ARC-Seal: i=2; a=rsa-sha256; t=1690512898; cv=pass;

       d=google.com; s=arc-20160816;
       b=fFcTvCQSCiFFqLjLhjiEqJTUTgu5CBFQWJz3l49z26de9Au5OnhfHcDQL8pDUpSV0e
        KkFG0x8FcL9yzp7NY4qJMGqvOA/pGSiiWnf4zVNZMe4s9h0dLhwtkwSITHx1S57nXxew
        wP6SWLJ2/fQQqKB9DxPe8wG+HDESZfbKcaKQUSKg4/nhmvfWylKUYe+5t5cRHub864NL
        mfewTo0mQzWEcgQqwsggt8KhrIwuQoVY/3DHsT/UhaaNJzKW4/IR+MjlCsZSmy2e0wBt
        62BC/m1Ero6EHkCXAVZOKuc6uWIT0+Cw6swJ1876G/brqIjcSxaqxs5I5sTQ4o+9LfVk
        M/6Q==

ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:subject:message-id:mime-version:from:date
        :content-transfer-encoding:dkim-signature:resent-from:dkim-signature;
       bh=VYnb0go1ewlrOWjpzwqPJyAvUqXV6rWs5ow/F47SraQ=;
       fh=T6Xieu3drMlpwU0dsKLjSsu0iFtDOg3+oTsTpJIDBQQ=;
       b=eJsXDtao0ETYJwZX2NZjHUfKHra5Ld23NV3CY+Jbqn8VsC0LYpwsrOHJJ1wl602loX
        RBi7UcIRdORLppPCH48bRRJ/iGfHY9yx/Om+pJcF02BJqMQJeRQ/UZvsc4TPmUee5Id5
        fT/7XDNyypu7QuHDpZi1iPfsi1zGVDBdNBGuHV6jv9OBfNJwpijhpBOh2OJ65LBEMdMN
        qzV9G7sOamrHOLRaNefuKuk2yanOnhpb3u6FhQ26hvaY6QZf4QkpGmJQwNnio0yNjzqT
        JbOrSctGTWv3w94KXRzSAIlq+p5Gk6GyZYBId2GW72lt4ZBYjOCXJeuipNIkAH2JRnbq
        ydUg==

ARC-Authentication-Results: i=2; mx.google.com;

      dkim=pass header.i=@studentmorainevalley.onmicrosoft.com header.s=selector2-studentmorainevalley-onmicrosoft-com header.b=WuxYwMXz;
      dkim=pass header.i=@paloaltonetworks.com header.s=adm header.b=0OohPFiD;
      arc=pass (i=1 spf=pass spfdomain=em5162.paloaltonetworks.com dkim=pass dkdomain=paloaltonetworks.com dmarc=pass fromdomain=paloaltonetworks.com);
      spf=pass (google.com: domain of gildef@student.morainevalley.edu designates 2a01:111:f400:7eae::700 as permitted sender) 

Toshiba laptop Windows 10 pro, I7 4th gen 16GB ram I have boot into troubleshooting mode and same problem still. Can I reinstall tb102 over tb 115? Thank you in advance for any help

Asked by freedg 9 months ago

Last reply by Matt 9 months ago

  • Archived

images pasted into new email too big

I try to paste an image into a new email. The new image is 50% bigger than the original. This is a new problem which showed up two weeks ago. I can paste that same imag… (read more)

I try to paste an image into a new email. The new image is 50% bigger than the original. This is a new problem which showed up two weeks ago. I can paste that same image in Word, text file, etc., and the size is correct. Using TB 115.0.1 (64 Bit)

Thanks, Jerry

Asked by HarryJarr 9 months ago

Last reply by Matt 9 months ago

  • Archived

Restoring accounts and local folders after uninstalling TB 115.0.1 and re-installing TB 102.13.1

Running Windows7 Was running current TB 102.13.1 Inadvertently installed TB 115.0.1, not working properly and degrading uninstalled TB 115.0.1 Downloaded and installed TB… (read more)

Running Windows7 Was running current TB 102.13.1 Inadvertently installed TB 115.0.1, not working properly and degrading uninstalled TB 115.0.1 Downloaded and installed TB 102.13.1 but it would not use tyhe current profile, so it created a new one Is it possible now to recover from roaming/Thunderbird/profiles ...

 -  my accounts (not sure where they would be)
 -  my local folders (I see what looks like the folders I had)

If so, how? Thanks ...doug

Asked by DougInToronto 9 months ago

Last reply by Matt 9 months ago

  • Archived

Thunderbird 115.0.1 display glitches

I always thought that some of the best advice is "If it ain't broke, don't fix it." This concerns aspects of 102.13.0 that worked fine, but are glitchy in 115.0.1. I use… (read more)

I always thought that some of the best advice is "If it ain't broke, don't fix it." This concerns aspects of 102.13.0 that worked fine, but are glitchy in 115.0.1.

I use Thunderbird to archive from Hotmail (Outlook), AOL, AT&T's Currently (a Yahoo front), and GMail. I am also having to abandon Hotmail (Outlook) because of the characteristic haphazard programming that Microsoft practices, so I have been moving folder contents, sometimes many messages, at a time.

I see that the visual indicators in 115.0.1 is glitchy. I just selected a brace of about 817 emails in a Hotmail folder to be moved to the locally stored Thunderbird folder. After having higlighted the range, when I drag to the Thunderbird folder, only one file shows as being moved, but it stays visible in the source window *and* displays a weak-flash around that one file in the source window.

If I look elsewhere, I can see indication that the files are being moved, but the quirky flashing really looks like there is some error.

When the files to be moved finally all disappear from the source window, I then get a notification that slides in from the top right, saying, "The operation on XXXX failed because there was" and this is the *next* problem, because (1) the window is too small to display the complete message, (2) it slides away much too quickly to be read at a normal pace, (3) there is no way to retrieve and read the complete message, and (4) the movement of emails HAS, in fact, been completed.

Asked by whldorsey 9 months ago

Last reply by Matt 9 months ago

  • Archived

Archives in most accounts missing!!!

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts.… (read more)

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts. 5 yrs in 1 account and complete 24 yrs in yahoo account. These accounts archives that disappeared are not stored on the mail server but locally. What has happened??? Can I get them back? How do I stop this from happening?

Asked by newdino 10 months ago

Last reply by Roland Tanglao 9 months ago