All Products Support Forum

I have several Outlook.com e-mail addresses in TB 115. Every time I start TB, I get the popup window to send a notification to my Microsoft Authenticator mobile app and authenticate the access. I get the popup for each account I have.

This happened when i installed v115 over the previous version. I still get the authentication popups after deleting my profile and re-entering my accounts from scratch.

All of my outlook.com accounts are passwordless and no longer have an app password associated with them.

I use Thurderbid 115.0, windows 10. Some folders display as threads, which I don't want. I cannot change this, via view / sort by / unthreaded. It has no effect.

Can I change this?

TB 115

Tools>Filters does not open if I am in a unfied folder eg Unified Inbox. If I move to an inbox for a specific account Filters will open. If I re-install TB or run troubleshooter and am in Unfied Inbox, Tools>Filters will open one time and will not open after that unless I move to the inbox for an individual account.

Can this be how v115 is supposed to work? I never had problems opening Filters when I was in the Unified Inbox in previous versions.

I'm seeing this on only one of two TBird 115 PCs: on the first, in the message list, when I double-click to read the message, there's a delay of about three seconds before the message header appears, and above the subject, there's an icon and the sender's display name, and also, on a second line, the sender's address.

On the other installation, there's no icon, and the display name and the sender's address are on one line above the subject. I have no idea why the first PC has this two-line-plus-icon layout for the senders of messages. I can't find any settings that will get rid of the icon and the two-line display.

I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox.

How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer.

Thanks for any advice.

Just updated OS to Ventura. Downloaded T-bird 115.0. All good. Using System Dark mode.

However, I find the black BG too harsh in the inbox window. NOT the message window in the bottom half; the list of emails in the highlighted folder.

I looked everywhere and can't kind a way to change that BG colour. I want to reduce the contrast a little to make it easier to read. Definitely don't want to go back to Light mode: everything is too white.

Thoughts?

Thanks Paul

Hi I made a mistake. I allowed Norton Software Updater to run the TB 115 as an upgrade, rather than download and install 115 as a new install. It seems to be working fine and I like it but I am concerned that I may get future problems. I don't particularly want to save the profiles and re-install if it is unnecessary. Can you please give me your recommendations? Thanks P.S. I have a small number of errors and warnings in the Error Console, mostly from start-up but they mean nothing to me and there are no obvious issues.

I have just upgraded to Thunderbird 115. I use the "Move to" menu item to move emails to different folders. When using the "Recent" menu item there are 21 folders listed. I would like to reduce the number of recent folders.

How can I change the number of folders listed in the "Recent" menu of the "Move to" menu?

Thanks Chris

I just installed Thunderbird version 115, and it's a mess. When I attempt to write a message, the background color is black, making it almost impossible for me to read what I am typing. I've tried changing it through Settings/Composition/HTML Style, but that didn't work. I selected text color Black and background color white, but if I left the Sending Format as automatic, my new written messages still have black text on a black background. If I also change the Sending Format to Only HTML, then my new written messages have white text on a black background -- the exact OPPOSITE of what I have selected. (And yes, I have checked repeatedly. I have selected black text on a white background.) I'm running Windows 11 Home. I'd greatly appreciate any ideas on how to fix the colors of my messages. Thanks!

For the release version of TB 115.0

The quickfilter is broken is a particular manner:

   some characters can be entered in the quickfilter-box.
   other characters (i.e. 'r', 'o'  the reply-shortcut key?) fail to be inserted/loses focus, and instead the reply- or open-message-action is initiated for the selected message.

I have not tested this extensively, but the issue shows up on my Win10 32-bit system

I have an issue in 115, and it seems to be with imap accounts.

No matter how I have thunderbird set to mark emails read, say after 10 seconds, or even if set not to mark emails read automatically. If I click on and email, and it opens in the reading pane, then click on to another email, the email stays shown as unread, as I would expect, however, if I move to a different mail folder, when I return to the original folder, the emails have changed to read.

Also, If I mark an email as junk, thunderbird will immediately jump to the next email, and instantly mark the new mail as read, even if I have a delay set or set to not automatically mark as read.

This is inadvertently marking emails read, even if I have no intension of dealing with them for the time being.

Anyone else notice this behaviour?

I do not see this behaviour in 102, where everything works as it should.

version:

115.0 (64-bit) Mozilla Thunderbird for NixOS nixos - 1.0

When I select Events and tasks -> calendar, its blank. Screenshot included. Tasks is similar.

I downloaded the installation file for Thunderbird 115, English (British) edition. When I try to install it I get " Can not create temp folder archive"

The task manager data for Thunderbird is also shown as a screenshot

Hi, I've upgraded to 115 a few days ago, and: - the Archives, stored in "Archives" folder are disappeared - the Sent mail, whose folder now is another respect to the past, doesn't show ALL the sent mail of years ago, but only a selected - how ? - set of these messages

Of course, I've saved all the files of profiles, but i don't know how recuperate my old archives only ...

Thanks in advance for help Andrea

Hello, I have problem with adding email to thunderbird.

I am trying to add my interia.pl or wp.pl emails. Typing in email address and password it says that configuration found then I click done it says "Unable to log in at server. Probably wrong configuration, username or password".

I tried with built-in microsoft email client and it worked.

Thundebird version is 115.0.

Any ideas?

After upgrading to Thunderbird 115, 2 spam folders (1 labelled Junk and the other Spam) and 2 Trash folders are displayed in my private GMail account.

In my Google Workspace account, 2 Trash folders (1 Bin and 1 Trash) are displayed.

Kindly advise how to fix.

Hello!

I've just updated my thunderbird to version 115 and noticed that there's a small bug. If you will receive a new message, there will a badge appear on the taskbar icon.

However, this badge with number of unread messages won't disapear after you read the message.

Nothing concerning but I wanted to somehow pass this information to the Mozilla.

My OS is Windows 11 22H2

What will be the process, for moving from 102 to 115? I use Thunderbird for work and use tags, message filters, and saved searches in my workflow. Will you be issuing a document, that will describe the migration process, or will it just update to 115 eventually without a migration process?

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was not found. What am I missing?