All Products Support Forum

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

when I press my email for the account tab, I dont see my previous tabs from other devices. I have an entire session gone from a pervious computer I'd like to continue.

If we do not process the liquadated damages for this situation we do not know how to handle this problem or how to cooperate with each other.We will just want to know how will we succeed with this situation if we help to each other.

When I try to sign into my account on mobile (the app itself, not the site since clearly on the website I'm signed in) I get to a white screen that shows a bunch of details of my account status. I am not allowed to progress past this screen. Any way I leave that screen, closing the app, using back, praying the 'x' in they lower left corner, reverts my login. So sync is not allowed on FF mobile anymore? I wish they wouldn't still list it as an option in the app if it's depreciated and no longer supported. If this is a bug, well you got me since FF also doesn't allow bug reporting.

Trying to scan from my a53 to pair things up and it keeps thinking I used my phones camera despite using the button in the app from the url bar on android. Just like it says to do here. I can't for the life of figure out why it thinks I'm using the camera when I only did that once then figured out to use the app(really wish it was also in the menu next to the tab count as well....).

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

• when a thread has been started / last updated
• which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre.

Out of caution, I closed the foreign tabs and changed my Firefox and Apple passwords. Then I resynced Firefox. Everything was fine for 3 days afterward.

Today, June 20th 2022, I opened Firefox on my ipad and 4 tabs *that are not mine* loaded, in addition to my open tabs. **I know these tabs aren't mine because they are about things that I have never heard of or searched for in my life and/or random places that aren't even in my state.

My significant other is as baffled as I am. My tech friends have never heard of this happening. Can anyone here figure out what's going on?