All Products Support Forum

This has just started happening since I was forced to reinstall windows after a critical failure with my MBR for some reason.

I have all the settings where they should be to prevent websites from continually being logged out when I close Firefox....but each and every time I start up a browser window again...I am asked to sign in again no matter what. I am not so concerned about a majority of them, but I had it so that when my Firefox browser first opened, it went directly to the Google home page and already had me signed into my Google/Gmail account. But now...nope. I have to sign in every. Single. Time!

Right now, I have all my settings marked as I have seen in numerous other posts:

I have made sure that there ARE checks in the boxes for:

• Remember browsing and download history
• Remember search and form history
• Clear history when Firefox closes

And inside the History settings, only the cache is marked to clear every time Firefox closes.

I have made sure that there are NOT checks in the boxes for:

Delete cookies and site data when Firefox is closed Always use private browsing mode

And inside the History settings, there is no box checked for:

• Browsing & download history
• Active logins
• Form & search history
• cookies
• site settings
• Offline website data

None of the topic discussions about this or any combination of settings have worked for me thus far, and it getting to be quite maddening at this point. I need some help here so that when I open Firefox, I am not constantly logged out of

Hello,

I have a security suggestion for Firefox for Android.

Android API allows apps to be aware that a new fingerprint was enrolled in the device, preventing potentially unauthorized access to apps (in case of a leaked PIN or device theft). https://developer.android.com/reference/android/security/keystore/KeyPermanentlyInvalidatedException

For me, it will be a great security improvement if Firefox could be able to detect new fingerprints enrollment in my device and prevent access to my passwords, maybe asking for my Firefox account password one more time.

Thanks!

I have two email accounts that I access via Thunderbird v91.8.1 (64 bit): -

1. Gmail, which is set up to use Gmail's OAuth2 and works fine and, 2. Zoho mail, which currently uses Username and 'Normal password' authentication, which also works fine. For now.

If Zoho mail stops supporting username/password and tightens their security to use MFA (as they are likely to, like Gmail has) then their equivalent to OAuth2 is their own 'OneAuth' and Thunderbird does not seem to support this at this time.

If this happens then I will no longer be able to use TB to access my Zoho emails so can you tell me if TB is intending to support zoho's OneAuth as well as Gmail's OAuth2 and when we may expect this to happen?

Thank you

Firefox suddenly stopped connecting to internet websites. I use McAfee anti-virus with their firewall. McAfee whitelists Firefox but I removed it from the whitelist and then put it back. I've tried uninstalling and re-installing with no change. I've removed all add-ons. I'm having to use a different browser but I want Firefox back.

Hello, I have the question while using Firefox.

When I browsing the websites via Firefox, I found that Firefox uses two groups in keyshare(x25519,secp256r1), while other browsers use single group(x25519) in the keyshare. So I tried to find where I can set up keyshare part in my Firefox, but I cannot find it.

Can you explain where can I find the setting for the keyshare in the Firefox?

Thanks!

Hello, I have encountered a lasting issue: Firefox' telemetry collection process causes a cmd window to pop up briefly. The windows sometimes lingers a split second later, and if I accidentally click it at that time, whatever program I'm in will get minimized and I'm back on the desktop with cmd window at front. You might want to have a look at that, I disable my telemetry for time being. Firefox version is 99.0.1 (64 bits), operating system is Win10 10.0.19043. Respond for other data you might need. Best, Michal

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissapointing since he says we should only download from official sources and at the same time there is no official portable version, can i be honest.. this sucks. You know time passed since that thread was created (3 years...) but still no offfical version, why?

So it seems to most known source for firefox portable is this site: https://portableapps.com/apps/internet/firefox_portable I know you don't represent this website but still i have to ask how secure is it?

Also, how are chances mozilla will work on a portable official version? any plans?

I need to know how to delete the entries which autofill when this webpage's indicated field in the screendump is clicked.

I read the help guide does the instructions have no results.

Thunderbird email is not recognizing my password - it has worked for years and tonight I cannot download mine or my husband's emails. It says my password does not match, but I have not changed it!

How do I update my password to email on thunderbird? I don't have this window that appears and ask you to put new password in. I also don't have any password saved in "saved password".

Please help!

I am getting this error message when opening Thunderbird: Login to server imap.xfinity.com with username at @comcast.net failed. I need to reset my password for the imap server. Thanks, Kevin

/edited emails from public

recently offered the Primary Password as simple security to all my programs. filled in my choice , wrote it down and put it "safe". now neither password nor backup can be retrieved. is there a recovery path?

it seems imay have excluded help by this foolishness? my i phone picks up emails...so far. maloona112@gmail.com Any suggestions welcomed. fairly immune to ridicule, I understand little about jargon nd clever stuff.

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.