All Products Support Forum

How can I stop Firefox from asking for the master password for bookmarks on start up? Often I don't need to use a password. It is very annoying and I think it is dangerous because then if I step away anyone has the use of my passwords. Firefox used to only ask when you needed to use a password to login to a site. I think this change is dangerous.

I have just re-installed the latest Thunderbird. Authentication Oauth2. I have given gmail my phone number to call for authentication. After the first test, gmail will not call my phone and will not log Thunderbird in. I cannot get in Thunderbird messages recently sent through the online browser into Thunderbird.

I'm walking through the steps for changing my account from pop to imap.

when you click done and it asks you to log in to your google account, it gives me my account name, but when I hit next, it just clears it and nothing happens.

I don't see anything in the instructions on how to solve this.

Thank you.

I upgraded to V90 because Gmail will not work with Thunderbird after May 30, 2022. Since upgrading, password manager does not work, (won't store passwords) and I have to manually sign in to all my Gmail and Hotmail accounts at every start up and every time I select "Get Messages" on menu. I tried restoring to previous version and reinstalled V90 but it does not fix.

Hello In mozilla firefox, i disabled "ask to save passwords, autofill forms" and i turned on "never save history, delete cookies after exiting browser" functions. I entered my passwords for one website using this browser. And I deleted cookies and history one more time to make sure so that no one can access my login and password. But in one article i read that firefox keeps files called logins.json and key4.db which stores login&passwords. My question is - Are my logins and passwords saved even though I disabled&enabled that functions i mentioned before?

Do I need to do anything to ensure that my iMac desktop can seamlessly access Thunderbird 91.9.0 following Google's 30 May deadline re third party apps? My Thunderbird security "accepts all cookies". My Google/Gmail account has "less secure apps" ON

If I sign up for Google's Two-Step verification will this have any bearing on the above or is it quite separate? Many thanks, Old and confused...

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for version.max and 3 for version.min. The reason I ask is that I have gotten two Event 36871 errors since updating Firefox to 100.0.1 stating "A fatal error occurred while creating a TLS client credential. The internal error state is 10013." I was using no other program besides Firefox at the time I received the errors.

security.tls.version.max security.tls.version.min

Respectfully, Don

Google has dictated that there will be no acceess to Gmail via thunderbird using password

I have changed to Oauth2 and have used google to log in & get emails, so far no problem.

Now I still want to use a password to get emails every time I use thunderbird now I have Oauth2 set there is no need to log in.

How do I make a change still using Oauth2 so that I still have to enter a password

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

Hi

I'm trying to set up another email account but the Confirm Security Exception dialogue is preventing it. The exception is already stored but still keeps asking and when I reconfirm the dialogue flashes off/on and doesn't not disappear preventing the set up of the account. I have other emails from the same host and have not had this issue before. Anything I maybe doing wrong or bug? I've added a screenshot.

Many thanks Alan

I have just installed version 91. I did it after using version 38 to import some old Outlook files and to add details of my accounts. That worked and then I upgraded. the folders are there and the accounts but when I check the email it wants the password each time. I have checked the "use password manager" box but nothing happens - nothing gets stored. Do I have to do something different? (Maybe this is an issue as I see one or two others have similar problems)

My Computer email has been taken and My computer has been hacked along with my Identification has been Stolen and i can't set my password, what should I do my email is [edited email from public] @gmail.com but i am unable to set a password to it.

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

I am new to firefox mobile browser. I am not sure how much web security will provide by this app. I am using MS Edge browser in computer and Google Chrome in mobile but I never found any virus or any security issues till now . Thank you.

Hi dear managers, In Firefox 101.0 i want to clear Saved Passwords from History Menu > Clear Recent History! But in new version of FF it is not there. Is there a way to clear Saved Passwords from that menu instead of Saved Logins... In Settings of FF separately?

Thanks for future advance