Showing questions tagged: Show all questions
  • Archived

Allowed pop ups disappear

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix th… (read more)

Followed every instruction I could find for this issue. When I reboot the allowed popups disappear. Or when I close firefox. Ready to move to edge. Please fix this bug!! tks

Asked by daves1997 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Error trying to import PGP public key

Hi, I have my Thunderbird 91.8.0 (64-bit) (Fedora 35) setup to use PGP aliases- This worked well quite some weeks. Since a short time (like one week or so) I do encounte… (read more)

Hi,

I have my Thunderbird 91.8.0 (64-bit) (Fedora 35) setup to use PGP aliases- This worked well quite some weeks. Since a short time (like one week or so) I do encounter a problem:

First when trying to use an alias, thunderbird told me there was no key for encrytion found. So I checked my settings and the profile directory for the .json file containing the alias rules. It was there as expected. Trying to fix the problem I did copy the file, rename it an change the mail.openpgp.alias_rules_file value to the new name. Now it would find the file again but tell me the corresponding public PGP key is missing.

I checked using the Thunderbird integrated OpenPGP Key Manager and indeed the public key for the alias was missing. So I did try to import this key again after downloading and saving it (from https://keys.openpgp.org/) but this always throws an error which doesn't tell a reason (see picture).

Btw: I also checked the pubring.gpg file with grep and it seems like the desired key is in there (I'm not very experienced in using grep but the output was somethig like "found occurence in binary file" for: grep XXXX (name of the owner of the key) ~/.thunderbird/NNNNxrez.default-release/pubring.gpg)

Does anyone know what the problem is or how to fix it? Maybe there is just a format problem when trying to import from https://keys.openpgp.org/ https://keys.openpgp.org/] ? Cause I did test it with another key from there with the same result...

Would appreciate any help or tip what to try!

Cheers!

Asked by Daniel 2 years ago

Answered by christ1 2 years ago

  • Solved
  • Archived

Pop-up exceptions not working

Hello, The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continu… (read more)

Hello,

The pop-up blocker exceptions are not working for some sites which I, of course, use a lot. The sites are listed in the exceptions, but Firefox stubbornly continues to block them. I sincerly consider walking away from Firefox (notwithstanding I love it and being a long term user), because it happens with sites I frequently use on a daily base.

I've looked around but none of the solutions work for me as those articles are rather old.

My version of Firefox: 99.0.1 (64bit) running under Windows 10 Pro

Hoping to find a solution here.

Renaud

Asked by Renaud 2 years ago

Answered by Renaud 2 years ago

  • Archived

Primary Password

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a pas… (read more)

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

Asked by diannebatson 2 years ago

Last reply by Toad-Hall 1 year ago

  • Solved
  • Archived

How to Turn Off Data Collection in Mozilla VPN

Hey there, When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would… (read more)

Hey there,

When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would like to decline/turn it off. I know how to do this for the Firefox browser, through the settings and privacy tab; however, I'm having trouble finding a way to turn off / opt-out for MozillaVPN.

Thanks!

(I'm asking this question in this Firefox forum because I was unable to make a new post in the MozillaVPN forum.)

Asked by crabbybabbler 2 years ago

Answered by edubon 2 years ago

  • Archived

"Always use private browsing mode" option probably not working properly

With Firefox I am experiencing two problems since I have the option "Always use private browsing mode" enabled: 1. Firefox no longer loads the website "ello.co". To m… (read more)

With Firefox I am experiencing two problems since I have the option "Always use private browsing mode" enabled:

1. Firefox no longer loads the website "ello.co".
   To my knowledge there is no reason to do so.
2. Some websites  are not fully loaded at once.
    Only after pressing the button "refresh the current page" one or more times will
    the page will load.

When I disable the option "Always use private browsing mode", the website "ello.co" loads properly. What could be going on here?


On my computer I have Firefox version 99.0.1 (64 bits) Windows version 21H2 build 19044.1645

Asked by Diederik-_- 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Is there a way to reset my Firefox password without losing my data?

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even tho… (read more)

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even though I am already logged in on my old computer and have full access to my account (including saved passwords, bookmarks, and browsing history) I can't find a way to reset my password without deleting all of my synced data. From the "Change Password" menu, it requires my old password if I want to change it without deleting everything. Also, I have 2FA enabled, so why isn't there the option to authenticate my identity in a password reset using 2FA instead of my old password? I know a similar thing already exists for recovery keys, but I only have 2FA. Is there any way for me to reset my password where I don't lose everything? Thank you.

Asked by Isaac Mellington 1 year ago

Answered by cor-el 1 year ago

  • Archived

Trojan Virus - Beginning 4/13/2022

Windows 10 Pro v. 21H2 - Thunderbird v. 91.8.1 Windows Security: 4/13/2022 - detected 14 Severe Threats from inbound emails infected with Trojan:HTML/Phish.RA!MTB. 4/14/… (read more)

Windows 10 Pro v. 21H2 - Thunderbird v. 91.8.1

Windows Security: 4/13/2022 - detected 14 Severe Threats from inbound emails infected with Trojan:HTML/Phish.RA!MTB. 4/14/2022 - detected 23 more since then - "only" 27 more, because I stopped opening Thunderbird except when absolutely necessary..

By that time, Outlook 2016 was also up and running on the same computer and receiving the same email account's messages.

When Thunderbird is shut down, not one Severe Threat is seen by Windows Security. Outlook does not allow infected messages to get through. The moment I open Thunderbird, the virus flood begins with pent up fervor.

Conclusion: Thunderbird has severe security issues. Not Windows. Not Outlook.

With respect, what's going on?

Thank you, rsw1941

Asked by rsw1941 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Each time the Firefox App is opened, it is logged and sent to Off-Facebook Activity

I try to be on top of my digital privacy, and try to enable all privacy related options available, but I just learned that for a number of month, Firefox mobile had been … (read more)

I try to be on top of my digital privacy, and try to enable all privacy related options available, but I just learned that for a number of month, Firefox mobile had been sending each app open to Facebook which they logged in their "Off-Facebook Activity". Attached is a section of that downloaded report.

Why is Firefox doing this, and how can I stop it? Based on the work put in to make the Facebook container, I'd imagine that Firefox is trying to protect user's data, but here it's looking like they're turning around and just sending them that data directly

Asked by Peter 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

password completion fails for moz-proxy:// on Android

Hi. I use Firefox Nightly and I enabled a secure proxy over TLS using only the built-in features, no addons. My about:config : network.proxy.type = 2 network.proxy.… (read more)

Hi. I use Firefox Nightly and I enabled a secure proxy over TLS using only the built-in features, no addons.

My about:config : network.proxy.type = 2 network.proxy.autoconfigurl = data:text/plain,function FindProxyForURL(u,h){return "HTTPS my-secure-proxy:443";}

When I open any site for the first time it asks for the proxy credentials as expected: The proxy moz-proxy://my-secure-proxy:443 is requesting a username and a password.

After entering the credentials I confirm to save them and as long as the Firefox app is not stopped it works. However, when the app is restarted it asks for the password again with both fields blank and after entering the same credentials it asks me to update the saved credentials.

This only happens on Android. Firefox for Windows with the same proxy settings can autocomplete the moz-proxy:// password.

I think it has something to do with the OS keyring unable to store the passwords for unknown URI schemas.

Is there some workaround for that?

https://bugzilla.mozilla.org/show_bug.cgi?id=378637#c68

Asked by basinilya 2 years ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Unable to change password / Unable to change Primary Password

I've been using Outlook Express (from XP) for years, even into the Windows 10 era with a patched version of XP. Since GMail will no longer support it after May 2022 I dec… (read more)

I've been using Outlook Express (from XP) for years, even into the Windows 10 era with a patched version of XP. Since GMail will no longer support it after May 2022 I decided to migrate to Thunderbird Portable.

Since 91.8.1 doesn't import from Outlook Express, I first used Thunderbird Portable 52.9.1 x86 (last version that supports XP) to import mails, accounts and whatever else it imports. I then set up a Primary Password, and painstakingly manually added all rules from Outlook Express to Thunderbird's "filters". After everything was up and running, I upgraded to Thunderbird Portable 91.8.1 x86.

For some reason, when I try to login to any GMail account, after the login, pass, allow Thunderbird as email client, a popup window appears asking me to "Change Password", but whatever password I put, it always says "Unable to change password". If I go to "Privacy & Security", "Use a Primary Password" is disabled, and if I check it, it asks me to enter and re-enter a new password, but it also says "Unable to change Primary Password".

II tried both commands listed in the link below, both seem to work by pressing the Reset button, but the error console seems to output a uncaught exception. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#w_resetting-your-master-password-if-you-have-forgotten-it

Any more suggestions?

Asked by johnyept 1 year ago

Answered by christ1 1 year ago

  • Archived

Email warninf

When i try to send a email, and I am using thunderbird this message Warning pops up. You are about to override how thunderbird identifies this site When it has location s… (read more)

When i try to send a email, and I am using thunderbird this message Warning pops up. You are about to override how thunderbird identifies this site When it has location smtp.plateautel.net 587, This site attempts to identify itself with invalid information. Wrong site. This certificate belongs to a different site, which could mean that someone else is trying to impersonate this site,

Asked by tab1 1 year ago

Last reply by Matt 1 year ago