Showing questions tagged: Show all questions
  • Archived

There is NO 'OPTIONS' tab in the thunderbird menu so just HOW am I supposed to be able to change the password for my email?

Your site tells me that I have to go to the 'options' tab in order to change my password but there is NO options tab and no matter where I look I cannot find where passwo… (read more)

Your site tells me that I have to go to the 'options' tab in order to change my password but there is NO options tab and no matter where I look I cannot find where password are stored or how they can be changed. I have windows 10. I've also tried using thunderbird on a different (windows 7) machine and can't get it to work at all. It's not exactly user friendly is it? I guess if you're a techie and love finding this stuff out then it's great but for a normal non-techie it's pretty hopeless trying to navigate around

Asked by doug_horrigan 1 year ago

Last reply by georgeppff 1 year ago

  • Solved
  • Archived

spam and junk

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference betwee… (read more)

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

Asked by danflester 2 years ago

Answered by david 2 years ago

  • Archived

autoconfig file being parsed but not applied in firefox 100

Hi My firefox 97 autoconfig worked. In version 100, i had to remove some elements and replace some with the new settings. It is now parsed on load but does not lock an… (read more)

Hi

  My firefox 97 autoconfig worked. In version 100, i had to remove some elements and replace some with the new settings. It is now parsed on load but does not lock anything per autoconfig. Any assistance would be appreciated.  File content is below:

// Firefox Default Settings -begin config file const {classes: Cc, interfaces: Ci, utils: Cu} = Components; Cu.import("resource://gre/modules/Services.jsm"); Cu.import("resource://gre/modules/FileUtils.jsm");

// Disable telemetry and health reporting lockPref("breakpad.reportURL", ""); lockPref("browser.tabs.crashReporting.sendReport", false); lockPref("datareporting.healthreport.infoURL", ""); lockPref("datareporting.healthreport.uploadEnabled", false); lockPref("datareporting.policy.dataSubmissionEnabled", false); lockPref("dom.ipc.plugins.flash.subprocess.crashreporter.enabled", false); lockPref("dom.ipc.plugins.reportCrashURL", false); lockPref("toolkit.telemetry.enabled", false);

//      Disable sync

lockPref("services.sync.addons.ignoreUserEnabledChanges", true); lockPref("identity.fxaccounts.commands.enabled", false); lockPref("identity.fxaccounts.enabled", false); lockPref("identity.fxaccounts.pairing.enabled", false); lockPref("identity.fxaccounts.toolbar.accessed", false); lockPref("identity.fxaccounts.toolbar.enabled", false); lockPref("identity.fxaccounts.auth.uri", ""); lockPref("services.sync.engine.addresses", false); lockPref("services.sync.engine.addons", false); lockPref("services.sync.engine.creditcards", false); lockPref("services.sync.engine.creditcards.available", false); lockPref("services.sync.engine.bookmarks", false); lockPref("services.sync.engine.history", false); lockPref("services.sync.engine.passwords", false); lockPref("services.sync.engine.prefs", false); lockPref("services.sync.engine.tabs", false); lockPref("services.sync.prefs.sync.dom.disable_open_during_load", false); lockPref("services.sync.prefs.sync.signon.generation.enabled", false);

// Turn on Do not Track lockPref("privacy.donottrackheader.enabled", true); lockPref("services.sync.prefs.sync.privacy.donottrackheader.enabled", true);

// Disable certificate warning bypass // Enable support for Content Security Policy lockPref("security.csp.enableNavigateTo", false); // Disable Safe Browsing anti-malware // Safe Browsing communicates with a third party and leaks the browsing history and also sends metadata about the downloads made. // https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work lockPref("browser.safebrowsing.downloads.enabled", false); lockPref("browser.safebrowsing.malware.enabled", false);

// Turn on XSS Filter lockPref("browser.urlbar.filter.javascript", true);

// Restrict third party cookies lockPref("network.cookie.cookieBehavior", 1);

// Enable Flash as it's in a sandbox lockPref("plugin.state.flash", 2);

// Disable webcam and microphone unless necessary lockPref("media.navigator.enabled", false); lockPref("media.navigator.video.enabled", false);

//      Clear personal and temporary data on shutdown 

lockPref("privacy.clearOnShutdown.cache", true); lockPref("privacy.clearOnShutdown.cookies", true); lockPref("privacy.clearOnShutdown.downloads", true); lockPref("privacy.clearOnShutdown.formData", true); lockPref("privacy.clearOnShutdown.history", true); lockPref("privacy.clearOnShutdown.offlineApps", true); lockPref("privacy.clearOnShutdown.openWindows", false); lockPref("privacy.clearOnShutdown.sessions", true); lockPref("privacy.clearOnShutdown.siteSettings", true); lockPref("privacy.cpd.cache", true); lockPref("privacy.cpd.cookies", true); lockPref("privacy.cpd.downloads", true); lockPref("privacy.cpd.formdata", true); lockPref("privacy.cpd.history", true); lockPref("privacy.cpd.offlineApps", true); lockPref("privacy.cpd.openWindows", false); lockPref("privacy.cpd.passwords", true); lockPref("privacy.cpd.sessions", true); lockPref("privacy.cpd.siteSettings", true);

// Prevent saving passwords lockPref("signon.rememberSignons", false); lockPref("services.sync.prefs.sync.signon.rememberSignons", false); lockPref("signon.backup.enabled", false); lockPref("signon.rememberSignons.visibilityToggle", false);

// Set homepage to blank lockPref("browser.startup.homepage", "about:blank");

// set urlbar size - working lockPref("layout.css.devPixelsPerPx", "-1.2");

// Prevent the use of SPDY, Websockets and WebRTC if not supported by the web proxy // https://wiki.mozilla.org/Media/WebRTC lockPref("media.peerconnection.enabled", false);

// Disable UI buttons lockPref("pref.privacy.disable_button.cookie_exceptions",true); lockPref("browser.toolbars.bookmarks.showOtherBookmarks", false); lockPref("browser.migrate.showBookmarksToolbarAfterMigration", false); lockPref("browser.toolbars.bookmarks.visibility", "never"); lockPref("browser.urlbar.shortcuts.bookmarks", false);

// Disable updates and notifications lockPref("app.update.BITS.enabled", false); lockPref("app.update.service.enabled", false);

// Disable device sensors lockPref("device.sensors.enabled", false);

// Disable Pocket integration lockPref("browser.pocket.enabled", false); lockPref("extensions.pocket.enabled", false);

// Disable Firefox's new Screenshot tool (requires at least Firefox 55) // https://github.com/auberginehill/firefox-customization-files/issues/1 // https://www.ghacks.net/2017/08/12/how-to-disable-firefoxs-new-screenshot-tool/ lockPref("extensions.screenshots.disabled", true); // Disable the version updated page lockPref("browser.startup.homepage_override.mstone", "ignore"); // Disable default browser check lockPref("browser.shell.checkDefaultBrowser", false);

// Disable search suggestions // By default everything that is typed in the search box is sent to the search engine. lockPref("browser.search.suggest.enabled", false); lockPref("browser.search.suggest.enabled.private", false); lockPref("browser.urlbar.showSearchSuggestionsFirst", false); lockPref("services.sync.prefs.sync.browser.urlbar.showSearchSuggestionsFirst", false); lockPref("browser.urlbar.shortcuts.history", false); lockPref("browser.urlbar.suggest.bookmark", false); lockPref("browser.newtabpage.activity-stream.improvesearch.topSiteSearchShortcuts", false);

// Change default search engine to Google - others removed through Group Policy lockPref("browser.search.region", "US"); lockPref("browser.search.removeEngineInfobar.enabled", "True"); lockPref("browser.search.searchEnginesURL", "http://www.google.com/search?q=");

// New Tab settings lockPref("browser.newtab.preload", false); lockPref("browser.newtabpage.activity-stream.showSponsored", false); lockPref("browser.newtabpage.enabled", false);

// Turn on tracking protection // This makes Firefox block known tracking domains by default. lockPref("privacy.trackingprotection.enabled", true);

// [CHROME:userChrome.css - userContent.css][bug 1541233][69] lockPref("toolkit.legacyUserProfileCustomizations.stylesheets", true);

//////////////////////// thanks,

        jd

Asked by jon.dickens 2 years ago

Last reply by jon.dickens 1 year ago

  • Archived

2 step Authentication

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome… (read more)

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome and Safari) do not require 2 step authentication to log into Quickbooks. How do I stop Quickbooks from asking me for the code for each login when using Firefox??

Asked by home41 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozil… (read more)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Asked by DonyWahlberg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saved passwords and users could not use in firefox.

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty… (read more)

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty.

Even if I click the username input box, the stored user list will not be displayed, but when I click the password box, the stored user password list can be displayed, which is unacceptable. I also tried in mobile version. It is the same thing.

I have used all the methods mentioned in Support, but still cannot solve the problem. But the website works well in Chrome and Edge. Although I like this software very much, I have to use it sparingly because it is troublesome to log in every time. I hope you can support this type of website, thank you.

Asked by wasay200312 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Block a Domain

I am getting daily phishing emails from .gmail where there are obviously no Google controls to prevent. How can I block the entire domain in Thunderbird? Thanks … (read more)

I am getting daily phishing emails from .gmail where there are obviously no Google controls to prevent. How can I block the entire domain in Thunderbird? Thanks

Asked by tr463rsb 1 year ago

Answered by david 1 year ago

  • Archived

TLS 1.0 and 1.1 cannot acess GMX EMALES HOW TO UPGRADE TO TLS 1.2 OR 1.3

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the … (read more)

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the protocols TLS1.0 and TLS1.1 have been deactivated, the transfer of emails between your affected device or program and our GMX servers will no longer work; i.e. no emails will be transmitted to or from your GMX email account using TLS 1.0 and TLS 1.1. Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your GMX email account.We recommend that you only use newer devices and programs that support the latest TLS 1.2 or 1.3 encryption protocols and transfer your emails securely. How do I change this in TB to continue to receive emails please? M Hunt

Asked by thehunts 1 year ago

Last reply by Toad-Hall 1 year ago

  • Solved
  • Archived

Gmail - OAuth2 - repeated "Authentication failure while connecting to the server imap.gmail.com". Works ONLY work safe-mode.

Hi, I, like a gjillion other people, received a notice from Google/gmail saying I'm likely to lose access through Thunderbird unless ... blah blah. I was running TB v59… (read more)

Hi,

I, like a gjillion other people, received a notice from Google/gmail saying I'm likely to lose access through Thunderbird unless ... blah blah.

I was running TB v59. If stuff works I don't make changes. It makes life simpler. I did a heap of online reading and research about this and found lots of advice. I did the following;

  • allowed cookies
  • removed passwords
  • changed authentication to OAuth2 in both IMAP and SMTP

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB hangs sending security information and then crashes.

I assumed that it must be because I was on an older version of TB. I updated to the latest v91 and checked that the OAuth2 settings are as they should be. All good.

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB waits of a bit and pops up a failure notification. This happens every time. If I click on "Get Messages" or I click on any of my folders, I get the gmail login popup, and I am asked to allow TB, AGAIN, and then failure. I cannot get past this.

I have done enough searching again, but I cannot find anything that helps. Can anyone here help with some guidance please.

I have uploaded shots of the various windows.

Thanks.

Asked by thegoodguy 2 years ago

Answered by thegoodguy 2 years ago

  • Solved
  • Archived

PLEASE URGENT! - Interference of Yahoo-Login in my LOGIN into my DEFAULT-THUNDERBIRD ...

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since th… (read more)

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since their beginning of their Fiber OPTICS Technology! I was pretty happy with the FLAWLESS(!) Frontier.com Internet Service UNTIL they unfortunately hired the disorganized YAHOO-Server Service: this UNFRIENDLY YAHOO is once-in-a while interfering when I'm trying to LOGIN to my DEFAULT(!) THUNDERBIRD ...does NOT ALLOW me to LOGIN to THUNDERBIRD AT ALL ...ABSOLUTELY RIDICULOUS!!! I've OBTAINED HELPED several times in the past from Frontier.com Support but this is my MAIN REQUEST FROM MOZILLA FOR HELP: CAN ANYONE HELP ME TO FINALLY END THIS RIDICULOUS YAHOO-INTERFERENCE in my LOGIN TO MY THUNDERBIRD, PLEASE - AN EFFECTIVE HELP TO PUT THE END TO THIS BEHAVIOR OF THE YAHOO WILL BE GREATLY APPRECIATED ...?!? In advance - MANY thanks ...dh

Asked by thorsak 2 years ago

Answered by thorsak 1 year ago

  • Archived

Troubles log in to my thunderbird mail from my home computer

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure … (read more)

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

Asked by enneitakh 1 year ago

Last reply by Stans 1 year ago

  • Archived

Preventing synchronization of Thunderbird address book with Gmail contact list

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has lo… (read more)

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has loaded hundreds of email addresses into Contacts on my new cellphone. Since only a few of the entries have phone numbers recorded I would like to remove all the Gmail contacts from the cellphone and enter a very small number of contacts manually.

Question: Is there a setting in Thunderbird which severs a connection between Gmail contacts and Thunderbird contacts so I can delete them from the cellphone without fear of deleting them from Thunderbird. (I'll deal with Google Support to find out if I can sever a connection between Contacts on the cell phone and Gmail.)

Asked by goldenyears 1 year ago

Last reply by david 1 year ago

  • Solved
  • Archived

Virus / malware issue

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefende… (read more)

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefender to scan my Mac. Fortunately it detected no viruses. So I think I'm good (Hopefully!)

But, every time I open Firefox now, a little window appears at the top showing my last download and telling me it had a virus or malware - I'm posting a screenshot of this. I removed it from my history, and cleared the preview panel, but it still pops up. To be clear, this only happens when I completely close Firefox and reopen it, not when I just open new windows or tabs.

How can I get it to stop popping up with this message? Also - one other oddity, each time I open Firefox, it says the time this script was downloaded matches the time I open Firefox (as opposed to when I actually downloaded the pdf - about an hour ago)

Asked by sunnybleckinger 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

email server not accepting Thunderbird password

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and … (read more)

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and still cannot get email to work.I can get email on the internet from my ISP.

Asked by hpete 1 year ago

Answered by Stans 1 year ago

  • Archived

Secure Connection Failed

I keep getting this Problem Loading Page message: Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer reports incorrect Message A… (read more)

I keep getting this Problem Loading Page message:

Secure Connection Failed

An error occurred during a connection to www.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
    I've been through the Security settings and can't seem to find a fix. This seems to have started with the last update...

Asked by shaena.a 1 year ago

Last reply by Terry 1 year ago