All Products Support Forum

Hi

We recently implemented CatoCloud to update our company's security measures. However, we've encountered an issue where Firefox updates are not possible on PCs configured with CatoCloud. The suspected cause is the TLS Inspection feature. Currently, we've allowed an exception for the entire mozilla.org domain in the TLS Inspection settings to enable Firefox updates.

However, we are concerned that exempting the entire mozilla.org domain might be too broad. We would like to know the specific domains or IP addresses that require exception settings to ensure appropriate configuration. Could you provide guidance on the necessary exception settings for domains or IP addresses related to Firefox updates?

regards,

I'm using Thunderbird for email and it's worked without flaw for maybe a decade. As of a few days ago it's not connecting to the Hotmail server to retrieve emails. Initially it had forgotten and asked for the password and when that was entered, and checked remember password, it connected and downloaded emails. Now it's not even doing that. Could someone please let me know what my Connection security and Authentication method should be set to? Currently it's SSL/TLS and OAuth2. I've tried every possible combination with no success. The sever is pop3.live.com and the port is 995. Thanks for any help.

Hi,

My wife and I both have our comcast email accounts on the same Thunderbird. Every so often my email{incoming} fails, asking for my password{error 1014}, which doesn't work. S, within TB I some how reset it and we are back in business. This time, I cannot remember how to do it!!!!!!! Can you help? I cannot get my emails or send. My wife's account is somehow fine. This all happened after I replaced my comcast router with a new Comcast router today.

Thank you, WILLIAM

I am conducting research and Firefox keeps on deleting my browsing history. I have already extended the history limit in the settings and that has not helped. I believe I may have missed a setting. I would like for Firefox to remember my history as long as possible to better aid me in my research.

I subscribed to a blog as I usually do in Thunderbird but it ended up as a folder. I've tried to delete it but it doesn't go away. There are no posts in it either and resubscribing to the blog doesn't work - it just says I'm already subscribed. Any suggestions?

Basically, I have three different profiles in my Firefox with three different app icons, but only one of has notifications.

For some odd reason, the MacOS notification center is showing the wrong profile. It's like only one of the profiles is visible, or working. I tried resetting it, which is apples way of "deleting" it, but Firefox keeps forcing that particular profile and not my main one.

Firefox 122.0.1 (64-bit) MacOS Ventura 13.5.1 (22G90)

Hello :) I am using Thunderbird on Fedora 39. I am also using the OWL add-on which I guess is on a trial for the next 30 days.

Anyway; my one and only email account is hosted Exchange (office365) through Rackspace. When I set up Thunderbird to use my email, everything seems to work and work flawlessly with the exception of Contacts.

All of my contacts are listed, but they are all mostly missing their phone numbers and addresses. I have not LOST any data to my knowledge (My mobile devices and three other computers running either Windows 11 or macOS Sonoma still show all of the missing information). My concern is that if this info is missing and I go to put in a new address or phone number in Thunderbird, that I might mistakenly delete information when updating a record when it goes to sync.

Anyone know what is going on?

Hello, Recently, some attachments, such as photos, are no longer displayed as attachments in Thunderbird. This is not a problem in the mail program on the smartphone. Do you have any idea what setting I need to change to get the attachments displayed again? When I forward the mail, the attachment is displayed in the mail to be sent. I hope you can help me. Thank you very much.

Best wishes Stephan

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a new update has appeared - but I can't download it until I restart. So I will have to restart, reload session, download new update, restart again, reload session again.

So it would be great to be able to tell Firefox to forget about the already-downloaded update and just download the latest one. Can this be done?

(The reason why I delay restarting is because I have an unhealthy amount of tabs open, typically with many things in flight; so restarting makes me lose those things, plus there's always the possibility of some trouble while restoring all the tabs)

FWIW I'm in the Beta channel.

I have been using Thunderbird for more than 15 years, and now everything has gone haywire I have 4 email accounts, of which the primary two are set up as pop accounts. Yahoo is one of the two pop accounts. However, starting Sunday, the yahoo emails would not download, but the other account would. I tried all sorts of things, and now I am having trouble with the other account's emails to download, and when they do, it takes 10 minutes or so for them to download. I am extremely frustrated. Will a reinstall help? Larry

Sorry to trouble you, i recently un-pinned mozila from the task bar by mistake, as its my main browser i re-pinned it from the icon on my desk top, now i have lost all my logins and passwords and some recently saved bookmarks. Would there be a way of recovering them, again sorry to trouble you. Nigel

I have web page that I am printing using different browsers. I have html elements that I have positioned relative and top for each printing page. so that they appear on specific location of print pages.

The positioned elements are just fine in chrome and safari. However in firefox the positioned element is displaying on first page and on second page it is getting hidden (need to add z-index value to show). From third page it is dragging whole content down upto the top position given to element.

Do we have any alternative workaround to position relative elements and top, This is the only issue with firefox.

Thanks.

Videos "stuttering"/ choppy but audio is fine. Tried watching in many sites but have the same problem. Videos is working fine in other browsers.

Latest Firefox Android version - 122.1.0 OS : OneUI version - 4.1 Android version - 12 Phone - Samsung S10

Have the uBlock Origin add on installed as well.

I have a bunch of separate email threads regarding the same issue, but since different people have gotten involved over time they are sporting different subjects and therefore aren't all in the same place. Is a folder the only way to do it? It just seems to me that being able to drag them together as a single Inbox item isn't an unusual thought.

My Thunderbird just did an auto update and now the new update screen does not show Thunderbird at the top of the page or the usual About options or reinstall a previous version. I lost all of my important folders and my 3 email accounts with their folders. What happened? And, how do I get them back. I cannot even tell what version of this Thunderbird I have now !!!!! The image below is what my new Thunderbird page looks like. :(