All Products Support Forum

Hello, I have NEVER had problems with [Currently using:Thunderbird 60.9.1 (32-bit). Can I update to current Thunderbird with no problems?] Or - simply NOT fool around and stay with the above version?

Thank you, P. Mitchell

What is the best way to move a email conversatino in threaded mode. It only moves one message at a time. Can I setup Thunderbird to automatically move all messages in thread?

On some sites, I see some of the text replaced with different text. I tried these pages in other browsers at the same time and they display correctly. I tried on a private browser session and it displays the same. I had seen this previously, but it seemed to go away on its own. I was able to get screenprints of this event. If I inspect the fast.com page, I can see what the proper text should be.

These are just annoyances since I can still interact with the page, but just thought to see if I can find a fix.

https://fast.com/ https://grandrapids.craigslist.org/

Browser is updated.

Thank you in advance for any help.

I have read the responses about pages white and I have tried every advices (clean cache, historial,... reinstall the last version, install a before version, nothing works. Please, I need help because I would like to continue using Firefox. Thanks

I want to be able to start a live stream in Mighty Networks - all seems to work, except the go live button is blanked out. I tried all the usual up to reinstalling firefox and generating a new userprofile in windows 11 and getting a brand new firefox version running in the new userprofile. With other browsers like chrome it just works fine.

On my latptop running windows 10 firefox does not encouter this problem.

Any suggestions are very welcome, I can of course switch browsers but would prefer to see this issue resolved.

Curious to hear if any other users encounter the same issue,

Thanks for any help provided,

Bart

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple:

1- Using Mozbackup utility - appears to generally work fine and handy but continues to a) restore old accounts long gone (i.e. not present in Accounts list when backup file created with Mozbackup and b) does not restore complete set of new accounts (via Imapmail\*.com account files I take it). I am guessing that if any *.com account file is still sitting in \ImapMail folder and included in the .pcv file Mozbackup will try to restore this and set it up in Accounts list, so I'm going to try deleting all obsolete account *.com files before I do backup this time. Question remains about the non-restore of newer *.com account files though, which WERE present in \Imapmail folder at make backup.

Also, restore does not carry account server info into new accounts list, just the placeholder account name (in the list in Accounts pane on left). I have to repeatedly re-enter server info, re-establish connection, etc. Deficiency in Mozback or is this a safety thing?

2- see attached pic. Either Mozbackup, or something, is creating number-incremented copies of the account *.com files, with the newest (present time) copy having the highest added -# onto file name. Why is this and is it old to delete earlier/old dated files?

I am getting the feeling that it's safer/wiser to just manually backup-recopy all \Imapmail\*.com files (and *.msf files) into \Imapmail folder as per this post:

    Restoring from a backup?
     https://support.mozilla.org/en-US/questions/1381072

Any feedback appreciated! jt

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live suggested using Chrome or Safari, but I don't want to use either of those browsers. Unfortunately, I can't figure out how to change any settings to make it work. I tried a few security settings, dropping a few protections I had set up, but that hasn't helped. Can you suggest anything?

Hello,

I downloaded today the upgrade for Thunderbird, and the folder of my account valerie@eliteswisscoach.com is not visible anymore! I cannot have access to my emails anymore.

All other accounts are visible though.

Thank you for your help,

Val

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

How do I stop emails from being deleted from Thunderbird when I delete them from my ISPs server? There must be a connection or sync that can be broken but I can't find anything.

After update to 102 message content is not available for the first mailbox in my list, other two mailboxes are ok. All accounts appear to be set up the same. Both old and new messages are affected. I'm using a laptop. Is this a known problem? Can I uninstall the update?

The HTML display for incoming email seems to have broken between 10/21/2022 18:23 (which I believe to be the time of the 102.4.0 upgrade) and approximately 10/22/2022 (today) about 16:30. Is there any way to restore these as HTML display?

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without problems, on my smartphone and in the same wifi network my mobile Firefox works.

What is wrong?