Showing questions tagged: Show all questions
  • Locked
  • Archived

Lost emails

On 22/7/22 I used my laptop in hospital using their WiFi I only mention this as it was on this date when I opened Thunderbird that I realised I had lost all my emails fro… (read more)

On 22/7/22 I used my laptop in hospital using their WiFi I only mention this as it was on this date when I opened Thunderbird that I realised I had lost all my emails from the inbox except for the most recent, so there were only four messages currently showing. I checked all folders Junk/Trash etc but there was nothing to be found. There is one email from January 2020 that remains in the inbox but it was not highlighted or starred so I have no idea why that one should remain when hundreds of others have been deleted. Is there any way to find these messages as some of them are really important and relate to financial matters. I really hope someone can help me. It was suggested that Avast anti virus may be responsible but I have contacted Avast and they say it has nothing to do with Avast. Regards Alex

Asked by alexstrother 1 year ago

Last reply by Matt 1 year ago

  • Locked
  • Archived

Lost emails

I am still trying to recover lost emails from my inbox. I contacted Avast as it was suggested the anti virus program might be responsible but they insist it has nothing … (read more)

I am still trying to recover lost emails from my inbox. I contacted Avast as it was suggested the anti virus program might be responsible but they insist it has nothing to do with them. I can not find a contact telephone number for Thunderbird support in Australia so am trying this forum again in the hope someone can tell me if I can recover these lost emails. I tried instructions from one website but after finding the Local folder in Account settings the options described in the instructions did not match what was available to me so I was not able to go any further. I am considering trying 'Easeus' which is a free download that claims to fix this kind of problem and gets quite good reviews, I am just concerned that I'll hit a brick wall again if the tabs or options in a particular file don't match the instructions as that leaves me nowhere to go. I even allowed a local computure guru remote access to my laptop but he couldn't work out where the missing emails were which is very concerning as I had hoped he had seen this kind of problem before as there are so many articles on line about missing emails with Thunderbird. I hope someone can offer some suggestions. Cheers Alex

Asked by alexstrother 1 year ago

Last reply by Matt 1 year ago

  • Locked
  • Archived

Cannot send emails

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-… (read more)

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

Asked by rappapoj 1 year ago

Last reply by Matt 1 year ago

  • Locked
  • Archived

Foxit Reader as printer (1287660 thread continuation)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at… (read more)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at the same time. I was looking for about this subject and found the solution in the thread 1287660 - https://support.mozilla.org/en-US/questions/1287660, but the link of v9.7.2 quoted there was shortened and it is not working to download the 9.7.2 Fox Reader version. I found the complete link address: http://cdn01.foxitsoftware.com/product/reader/desktop/win/9.7.2/AC910684AD18B7FBD6E086B1211F7B4B/FoxitReader972_L10N_Setup.exe

P.S.: I am newbie here and I don't know when the 1st post is the solution at the same time.

Asked by Anon Ymous 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

thunderbird 102

windows 10 thunderbird 102 does not work for me..........authentication error for gmail.........hve tried many times. reverted to thunderbird 91.10..........no problem...… (read more)

windows 10 thunderbird 102 does not work for me..........authentication error for gmail.........hve tried many times. reverted to thunderbird 91.10..........no problem.......works perfectly. copy/paste password etc for TH102 so no errors.

Asked by alphapud 1 year ago

Last reply by Matt 1 year ago

  • Locked
  • Archived

Why is firefox trash?

Firefox is literally the worst browser now, im so sick of opening a new tab and seeing all these woke ass news on the homepage/ads. uninstalling this total piece of trash… (read more)

Firefox is literally the worst browser now, im so sick of opening a new tab and seeing all these woke ass news on the homepage/ads. uninstalling this total piece of trash, if you use firefox you are [derogatory]

Asked by Noahvance54 1 year ago

Last reply by James 1 year ago

  • Locked
  • Archived

VPN app purchase

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told t… (read more)

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told this must be done by Firefox. Can I please cancel this payment since your app is useless to me. Thanx.

Asked by aspidistra 2 years ago

Last reply by Kiki 1 year ago

  • Locked
  • Archived

You make it difficult mozilla to give feedback. Round in circles so that those who give feedback cannot access the cr*ppy site.

Once you get the DATE written correctly THEN you can hope to fix the multitude of aberrations in this confused so-called feedback loop. You are STEALING our data and noth… (read more)

Once you get the DATE written correctly THEN you can hope to fix the multitude of aberrations in this confused so-called feedback loop. You are STEALING our data and nothing more. 2022 09 06 13:41:59 is the correct and ONLY way to write time. Every other method is childish and not acceptable. Ask a scientist. So to my original complaint: 1. On my macbook trash from usa I have the latest version of Firefox. 78.something 2. On my airbook trash from usa, I have the latest version of Firefox 103.something The later is COMPLETE trash and I even doubt if it is from Mozilla, but on viewing these pitiful "help" pages perhaps that is the American way. Because A. I DON'T want ANY dates written in a Son-from-sicko manner. B. I don't want more space wasted with - zoom + controls on the menu bar and beside "New Tab". C. I want to help you poor b*ggers, but if you can't speak nor write in English then clearly you will have difficulty explaining what you are trying to establish. Americans are KNOWN for not being able to express themselves using the English language. So WHY would anyone let them have ANY say in how things are organised? D. I don't want to automatically check if Firefox is the latest version and as one person complained "It keeps asking you if you want to update ten times a day". I want it (the firefox prompt) to be able to inform me a maximum of

     1. Once a day
     2. Once a week
     3. Once a month

with frequency set at a rate which is adjustable. D. I LOST all my data stored in the various TABS because on reboot (on the mac air), the Firefox (102) changed to a later version (103) and LOST all my Tab information and History!!

As I am not a typical American pervert who is ashamed of looking at various sites and thus is afraid of someone finding out what he has viewed: I do NOT need to erase History. WHY would anyone wish to erase all the evidence of the work they have spent the day doing? I NEVER erase history as I wish to keep a record of the various methods I have used in educating the uninformed, so that we ALL at some point can become enlightened. THUS, the clear DATE (WHICH INCLUDES TIME!!!) should show the very second that I logged on to each particular address. It is hence SIMPLE to see where we have wasted most of our time and therefore LEARN to avoid those sites (typically American) in future, since they have a common SOURCE (USA land where most people live in wooden huts yet use the most resources).

Now, set that in front of your team of experts around the globe to play with for the next year and come back when you have got the BASICS right!!! I've no idea how ANYONE could even THINK of asking an American something unless they wanted to know if the Crossball Rangers had done well in the SuperBall basket ball rally. J*sus f*cking chr*st get sorted. And from the first message which I had started but was delayed with your complicated sh*te wasting our time....

<There is only ONE way to display the date or time.

2022 09 06 13:26

the rest is trash from usa, which no one needs.

Ask a scientist.

"You must be signed in to add comments" should be written FIRST so that we don't waste our time writing when we have no intention of going through the tedious process of "signing in" when you guys can't even get the DATE right!!!!>

Now this whole message goes into my own records of "dealing with yanks" folder under Firefox and not mozilla, since you don't even have the ability to send us a copy of what we have written for our own convenience. Clearly almost an hour spent on trying to educate at least ONE individual (who perhaps reads this), just one hour of thousands of hours I have spent seeking to get the message across for the past thirty years. Peter Jennings (yes ABC News) was thankful that I informed him and 300 million other Americans of the earthquake back in the late 1980s but that is beyond the scope of this present matter.

Asked by whatsitcalled 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Owner creator developer

Here are some screenshots is screenshots are in reference to the messages I sent earlier just a little while ago I'm desperately in need of help somehow I don't know how … (read more)

Here are some screenshots is screenshots are in reference to the messages I sent earlier just a little while ago I'm desperately in need of help somehow I don't know how my over 20 you around 20 year Enterprise was stolen in 2019 along with a 2014 Bitcoin actually cryptocoin and my all but entire life I've contacted my local sheriff's department of contacted the governor of Florida I've contacted the FBI I've contacted news channels and not one response

Asked by AnonSaints 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Owner creator developer

I am pleading out for desperate help ever since 2019 my Enterprise and on saints Media group which consisted of close to 100 pages in groups and oh well over a hundred em… (read more)

I am pleading out for desperate help ever since 2019 my Enterprise and on saints Media group which consisted of close to 100 pages in groups and oh well over a hundred email accounts we're all stolen they're all stolen by big tech meaning Google Facebook Microsoft Sprint and others they've had me for a year I was not able to do anything online they've had me blocked from everything I'm begging for help I swear to God if you go out of my GitHub and I'm saying it's me to group there's several different pages where I'm asking for help on there too when I was able to get on they've changed their stolen everything please help me please I don't know what more to do I've got a bunch of screenshots and screen recordings video recordings but I don't know what's still there because they have access to everything they see everything I do they listen to everything that I do literally everything it is your worst nightmare I've gone through it for 3 years now almost four please help me please I haven't had a phone number since December they stole my phone number. 303821 that number is the confirmation code for that I got for you guys checking to see if I was getting into my email account yes I got them at number but that was not me getting into my email account when you asked

Asked by AnonSaints 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

email attachments

I running Windows11 on a new HP laptop. Out of blue, I am unable to send any picture files attached to my emails. There is no problem sending *.pdf or *.doc files but *.j… (read more)

I running Windows11 on a new HP laptop. Out of blue, I am unable to send any picture files attached to my emails. There is no problem sending *.pdf or *.doc files but *.jpg, *gif and *.png files are rejected due to "suspected spam" (is what the messge reads).

I've tried different platforms, e.g., iPhone, and windows laptop, and different email accounts. My email provider, Hughes, tells me it must be the particular files, however it is doubtful that my entire collection of family pictures are somehow now spam. I have scanned my entire hard drive for malware, virus and the usual (Kasperky Plus) and it comes up clean, no issues.

I have disabled the email protection on my email to no affect. Picture files are still rejected.

I have tried two different email accounts; Mozilla Thunderbird and Protonmail. Both accounts will not send the picture file attachments, but as mentioned will send other file attachments.

Any suggestions?

Asked by rfwisner2 1 year ago

Last reply by Matt 1 year ago

  • Locked
  • Archived

Thunderbird

Thunderbird just "upgraded" Now when I open an email --half of the upper part of the page is used to show all info regarding the source of the email. See … (read more)

Thunderbird just "upgraded" Now when I open an email --half of the upper part of the page is used to show all info regarding the source of the email. See below How do I get rid of that? Also-- When i try to forward an email the top of the email now shows endless information regarding the source of the email that i am forwarding How do I get that to stop? See below

X-CMAE-Envelope:MS4xfEHR3RU8bj3ltQXltjMUN4ctOKGocyzDNi8d/bZD/GpMfpVDWoayzNXH1fyfLN6kBEdjqRzen3CGZmzGedNCL7TDVAfLcrqXBRQSPfxVD4ptVOTLFpMB hMKDr/FqcTYHboZVlkcI+8OPkd+TR18drutj75BmqhiuCppwFeonlEIfw3fGiGhr2GtPdcDzXoVtP0zjsfY04Gl/YQj6m1abZe/Jo/vMAfPYann3YgNFxi3D IHhsNlZ0/4gyFuG0EnpgECtdaqvFcSO1xoKkDZBJdIgKh4/q+y7RrUSwIVk+RUgK

Asked by abruton 1 year ago

Last reply by Matt 1 year ago

  • Solved
  • Locked
  • Archived

We will never ask you to call or text a phone number or share personal information

We will never ask you to call or text a phone number or share personal information'bold text'We will never ask you to call or text a phone number or share personal inform… (read more)

We will never ask you to call or text a phone number or share personal information'bold text'We will never ask you to call or text a phone number or share personal information

Asked by ifeanyichristian1710 1 year ago

Answered by ifeanyichristian1710 1 year ago