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Videos are blacked out

Just recently I am having trouble viewing videos of any kind, in Facebook, or u tube videos, Firefox has worked perfectly until a couple of days ago, I don't know what ha… (read more)

Just recently I am having trouble viewing videos of any kind, in Facebook, or u tube videos, Firefox has worked perfectly until a couple of days ago, I don't know what has changed

Asked by dbmackaig 2 years ago

Answered by dbmackaig 1 year ago

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Firefox is blocking my login to foxtel see copy of actual message below

This is the message I receive:- Access Denied You don't have permission to access "http://www.foxtel.com.au/login.html" on this server. Reference #18.9f58d617.1652160… (read more)

This is the message I receive:-

Access Denied

You don't have permission to access "http://www.foxtel.com.au/login.html" on this server.

Reference #18.9f58d617.1652160463.244ae118

If I use Microsoft EDGE I can log in and access my account etc .also this is the server that foxtel send emails to.

Please help Regards Ken

Asked by toaka_2 1 year ago

Last reply by FredMcD 1 year ago

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Inbox correspondent addresses switched

Using Thunderbird 91.4.1 (64-bit) Hi. Last two days, T-bird has taken to showing the wrong sender's address - but only sometimes, which makes it odder. For example 3 e-m… (read more)

Using Thunderbird 91.4.1 (64-bit)

Hi. Last two days, T-bird has taken to showing the wrong sender's address - but only sometimes, which makes it odder. For example 3 e-mails from Union Local de Montpellier are listed as coming from Language Log: the first is a trade union organisation telling me about demonstartion for higher wages and union training, while the latter is an academic website for linguisticians. Strangely enough, I am on the mailing list for both.

One example attached. (Note: Language Log is a US site, that operates on Wordpress. If you can help I would be very grateful.

Thanks, adj

Asked by Oldgobbo 2 years ago

Last reply by gwyneth.fraser 1 year ago

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wide spacing between words as well as odd-looking numbers in Firefox

Since a recent update the spacing of words in Firefox's UI as well as on some websites seems to be wider than normal (instead of a singular space it seems as if each spac… (read more)

Since a recent update the spacing of words in Firefox's UI as well as on some websites seems to be wider than normal (instead of a singular space it seems as if each space is now a tab wide). Additionally the numbers have also suffered and are now not presented in a normal font anymore but instead seem bigger and grey instead of white or black. Both of these issues occurred at the same time and appear on the normal User Interface of Firefox (e.g. in the bookmarks or in Firefox's settings and preferences) as well as on some websites/search engines. However when copying the text and numbers from Firefox into a regular text editor everything seems normal and no appearance issues can be noticed. What I've already tried: I've restarted my system multiple times since the issue first occurred. I've removed all contents from /home/user/.mozilla/firefox. I've reinstalled Firefox. I've deleted my cache. I've changed my font preferences in Firefox back to Default(Roboto) after having used Inter before. None of my actions above have changed anything. However, when I log into a different user on my computer and open Firefox there everything seems to be normal, so it seems as if this is a user-specific problem.

Thanks in advance, Emma.

OS: opensuseTumbleweed 20220507 Firefox version: 100.0 (issue has occurred since version 98.0)

Asked by emma.6.62607015e-34 1 year ago

Answered by cor-el 1 year ago

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If I delete one of my three Thunderbird accounts, will I lose my hundreds of saved emails? If I would, can I save them by 'archiving' them?

I think my question sums it up. I have two active personal accounts, and one that's been inactive for two years: my former business email account. Each time I boot Thun… (read more)

I think my question sums it up. I have two active personal accounts, and one that's been inactive for two years: my former business email account. Each time I boot Thunderbird I get an error message saying that I can't log into the account (I broke the vital forwarding link that used to point to my local server), and I'd like to eliminate the need to close the two error windows that always pop up. But I'm afraid that if I delete the account or change something in its "Settings" that I'll lose my 10 years of collected and sorted emails.

Asked by Greg 1 year ago

Last reply by david 1 year ago

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ads on Facebook

Prior to the latest update during the week of May 2, I did not have ads appear on Facebook. I have not changed any settings. After the last update, ads appear, lots of th… (read more)

Prior to the latest update during the week of May 2, I did not have ads appear on Facebook. I have not changed any settings. After the last update, ads appear, lots of them. How can I have them omitted?

Asked by indexer 1 year ago

Last reply by TyDraniu 1 year ago

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Twists for the homepage are not displayed

Hi folks, I've been searching but haven't found anything, the Twitter Twists aren't showing on my home page. They are displayed on all other browsers such as Chrome or Op… (read more)

Hi folks, I've been searching but haven't found anything, the Twitter Twists aren't showing on my home page. They are displayed on all other browsers such as Chrome or Opera, here is the link. https://borderline-selbsthilfe.org Thank you Greetings Alaska

Asked by Alaska1966 1 year ago

Answered by TyDraniu 1 year ago

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Links and apps

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is … (read more)

When using the the web browser, I used to be able to click on a link such as a vcard and it would automatically open outlook. Now it wants to save it to my disc. what is the setting for this. the same goes for a link that would open excel automatically but again it wants to save it first.

Asked by Robert 2 years ago

Last reply by Terry 1 year ago

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I'm unable to open fire fox/

When i"m trying to open the Firefox, an error message is coming as "Hmm. That address doesn’t look right. Please check that the URL is correct and try again. … (read more)

When i"m trying to open the Firefox, an error message is coming as "Hmm. That address doesn’t look right.

Please check that the URL is correct and try again.

Asked by Bala Meduri 1 year ago

Last reply by Paul 1 year ago

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Connecting to Plesk Obsidian mailbox with Thunderbird 91

I am having difficult connecting to mailboxes in Plesk Obsidian on a VPS. I can set up the mailboxes in Plesk and make a note of the password. I then go into TB and start… (read more)

I am having difficult connecting to mailboxes in Plesk Obsidian on a VPS. I can set up the mailboxes in Plesk and make a note of the password. I then go into TB and start the 'Add Mail Account' process. All goes well at first. I get a green message saying 'Configuration found by trying common server names' (automatic connection). When I click 'Done' TB whirrs for a bit and then comes back with a green message showing a tick and 'Checking Password' but an orange message saying 'Unable to log in at server. Probably wrong configuration, username or password'. If I try manual configuration I get a similar sequence (using ports 995 and 465, SSL/TLS and 'Normal password').

I do not have this problem when working with cPanel (on a different server, but very similar mailboxes and security settings). This suggests to me that there's something amiss in my Plesk settings, but what could it be?

I have searched around without success. Most articles that might help are for TB 31 (even the Plesk Obsidian on-line manual). Any suggestions, please?

Asked by ramasaig 1 year ago

Answered by ramasaig 1 year ago

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Quote bars missing from reply messages when received by Outlook or Gmail.

When I reply to an e-mail using Thunderbird, quoted text appears (in Thunderbird) with a quote bar on the left as expected. However, when the recipient gets the message … (read more)

When I reply to an e-mail using Thunderbird, quoted text appears (in Thunderbird) with a quote bar on the left as expected.

However, when the recipient gets the message in Outlook or GMail, the quote bars are missing. In GMail quoted text is indented and a slightly different color (though it's hard to see the difference). In Outlook the quoted text is just indented.

How do I get Thunderbird to include quote bars for quoted text in the sent message?

If I format the message (with quote bars) using markdown in a browser, and then cut/paste the formatted message into Thunderbird, then it appears as expected to recipients using Outlook and GMail. But that's a painful way to compose replies to Outlook and GMail users (IOW everybody I reply to).

Asked by Grant Edwards 2 years ago

Answered by Grant Edwards 1 year ago

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Unable to configure desktop notification duration on Linux

I'm running 91.7.0 on Linux. Desktop new mail notifications always disappear after 5 seconds — regardless of the duration configured in TBird. I've tested the desktop no… (read more)

I'm running 91.7.0 on Linux. Desktop new mail notifications always disappear after 5 seconds — regardless of the duration configured in TBird.

I've tested the desktop notification system with other applications, and desktop notification duration is working fine. It appears that Thunderbird is ignoring my configured notification duration and is either

  1. Always sending a value of 5s no matter what I configure.
  2. Not sending a duration to the desktop notification system at all (the default duration is 5s).

Again, other applications besides TBird don't have this problem: user configured notification durations work fine.

Asked by Grant Edwards 2 years ago

Last reply by Grant Edwards 1 year ago

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Feature on web site not working when using Firefox only

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS a… (read more)

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS and tried a few setting changes in Firefox without resolve. Is there a particular setting that needs to be changed or is there something else going on?

Asked by gaemmershy 1 year ago

Last reply by FredMcD 1 year ago

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Why does Firefox keep logging me out of the browser every time I exit?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories. I love Firefox and have used it for quite a long time. However, recent… (read more)

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:

"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Asked by Paul Sybrandy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Updating Firefox cause a black horizontal line across my computer screen

After updating Firefox, I now have a horizontal line across the upper portion of my computer screen. I have uninstalled FF and updated again thinking it would remove it.… (read more)

After updating Firefox, I now have a horizontal line across the upper portion of my computer screen. I have uninstalled FF and updated again thinking it would remove it. I have searched for a resolution and nothing has worked for me. I don't want to have to pay an expert to remove the line. Please give me a fix for this as it is really bothersome.

Asked by studerplus2 1 year ago

Answered by studerplus2 1 year ago