All Products Support Forum

I have a folder, called "important" showing up in my list of folders and it annoys me that some emails it contains never made it to my Inbox. Why does this folder exist and how can I get rid of it?

Question about Thunderbird 115.4.1 and Gmail. In the "All Mail" folder... I delete messages - but only to see them still there the next day. I tried empty trash as well as compact folder and expunge - but I clearly am doing something wrong. Can anyone tell me what I am doing wrong and help me?! I also tried both moving to trash folder in different directory as well as "delete immediately" in Account settings.

about middle last week started receiving error message: An error occurred while sending email. The mail server responded <handejel@triad.rr.com> sender rejected. The email address you are sending as must match the mail address you used to auth. Please check your SMTP settings AUP#Out-1500 Please verify that your email address is correct in your accoun t settings and try again.

I have been on the phone several times with internet provider and verified that all settings are correct, Attaching images of settings

Please help a 76 year old granny with no kids or grands to help!!! Thanks in advance.

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any suggestions?

I have used Thunderbird for a long time to get away from all the bells and whistles that bloat other programs and now threatens the same for thunderbird! All I want is to be able to receive, store, and print e-mails or critical parts of them. Thunderbird has now got to the point I can only see a part of the email at the bottom of the screen. If try to select a portion of it, it downloads or prints all of it with a complete page of useless data about the source! Fortunately I can use Fineprint to clean it up, but that shouldn't be necessary. I contribute occasionally since I value your efforts, but I am beginning too question continued use that isn't any better than all the others.

I would like to find all my emails dated October 25, 26 or 27, from any of the folders, ideally presented as one list. Is there a way of doing that?

I am using v115.4.2.

Many thanks.

I can't access my online account from Firefox. I get the following message:

Our online banking system is currently unavailable. Please try again later. We're sorry for the inconvenience.

I can't watch YouTube videos because it says I'm using ad blockers (I disabled the ad blockers in Firefox that I didn't know had been activated, but it still won't let me watch anything but my channel.)

I can access my online account from Safari with no problems or messages.

Thank you for your help.

Hello,

I have reinstalled fresh firefox for like the 5th time now. It continues to not load web site pages completely. One other example, I log in to yahoo mail the page loads. I then click on the mail icon to go to the mail and NOTHING happens.

This is getting old. It only happens with firefox and not MS Edge.

I am using the same exact email but I change some data. Every time I click on Reply I get another vertical line on the left. How do I get rid these lines so the email looks like a virgin?

Thank you.

Thunderbird updated today, 11-16-23, at 12-58-43 PM, in my main PC (Dell3080) quit working after the update. Now I can’t send messages and I received the last message this morning at 5:49 AM.

Thunderbird last updated 6-7-23 in my back-up PC (Dell3070) works fine. Its Thunderbird has received the 6-16-23, 5:49 AM message mentioned above, plus four more, the last one at 7:30 PM.

Both Thunderbird programs use the identical “Outgoing Server” settings.

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it?

How can I set Thunderbird 115.4.2 (64-bit) to have html composition after a normal click on "+New"?

My copy of Thunderbird 115.4.2 (64-bit) DOES NOT offer in settings-> Composition a "Compose in HTML" choice. (It does have an HTML Style setting.)

I can only compose in HTML by ditzing around with special "hold shift" when clicking on the +New button.

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Can't get the latest version of Thunderbird to work with an ameritech.net email. I get message " can't connect, retry, type new password or cancel"

I have used Firefox on many systems - MacOS, Linux, Winblows and mainly Android Cellphone.

"about:config" on a Cellphone has never worked, never worked consistently, or mainly been confused with Desktop Firefox :P

Hello?!? The future is mobile not stationary desktops  :P But I digress. Please dont misunderstand me - I love FF - but when I want "about:config" on A Cellphone - I WANT IT to actually work on a freaking cellphone  :P

Is the software config too much for International Mozilla to understand? Or has Mozilla had way to much input from everyone on the planet thus watering down an otherwise great browser?

Kind of rhetorical - I know it will never be fixed in favor of locking in a dieing desktop setup  :P

CYa/Bill

The message info portion of inbox messages has increased in size the last couple of weeks which makes the portion for reading the message quite small. How do I decrease the size of the message info portion?

‘having lost my password for Thunderbird, is there any way that I can create a new one? My Thunderbird has not retained my old password. Please help as I prefer Thunderbird to other systems.’

All downloads "fail" using Firefox. I have tried many things. Some on the internet says the fix is difficult. Other browsers have no issues with downloads. I go to them when I need to download something. I like Firefox, but if I can't resolve this issue, I may have to go to another browser. Help.