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  • Archived

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (read more)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Zoom meetings stopped opening through the link in firefox

Hi there, Zoom meetings used to open via the Firefox browser (e.g., you get a zoom invite via email, click on the link, it opens a page in firefox that says "Launch Meeti… (read more)

Hi there, Zoom meetings used to open via the Firefox browser (e.g., you get a zoom invite via email, click on the link, it opens a page in firefox that says "Launch Meeting." But now it doesn't work. Nothing happens. Why? At one point Firefox put up a message that asked me to choose something and I did, and after that, it never worked again.

I can get into my zoom meetings using their meeting number and password through the zoom app, but it's more convenient to just click on their link in emails and open it within the browser.

Help please. Thanks in advance. I am using MacOS HighSierra 10.13.6, i cannot go any higher on this older mac. Firefox version is 115.7.0 esr

By the way, this version of Firefox allows me to use the internet without messages from websites telling me my browser needs upgrading. For ex., google chrome browser will not update anymore on HighSierra and my banking website and others do not perform properly with Chrome. But they are ok with Firefox. So thanks for this.

Kathy



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by kathyrou2 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

Firefox saved passwords not functioning on new iMac.

I have a new iMac (sonoma): I've migrated previous data to this machine and updated Firefox, but saved passwords are having problems. Some of my paid subscriptions are n… (read more)

I have a new iMac (sonoma): I've migrated previous data to this machine and updated Firefox, but saved passwords are having problems. Some of my paid subscriptions are not letting me sign in, either through saved pws, or doing it manually. A few others seem to work okay. I've tried a few on Safari, where they work, so I suspect I have to change a setting in Firefox. But what? Any advice gratefully received.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by djohnson6 6 months ago

Last reply by cor-el 6 months ago

  • Solved

How do I make the "New Bookmark" window bigger

Recently switched to Firefox, and while it's great, I have a HUGE problem with the tiny bookmark window. I went through the process outlined in this old thread, but nothi… (read more)

Recently switched to Firefox, and while it's great, I have a HUGE problem with the tiny bookmark window. I went through the process outlined in this old thread, but nothing changed: https://support.mozilla.org/en-US/questions/1242670#search

Any help is appreciated!

Asked by ipointdesign 4 months ago

Answered by zeroknight 4 months ago

Bookmarks Toolbar

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this i… (read more)

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this is a glitch and you'll fix it soon because the toolbar always shiowes uder the search bar and this right-click-select is really anoying. I use a MacBook Pro runig Sonoma 14.3.1..... thx for your promp attention BZ

Asked by bill.zarges 2 months ago

Last reply by cor-el 2 months ago

Slow website

I use Zenfolio for my photography business. It is running very slow from log in to using the site for my business. This is the only site that I am having problems with.… (read more)

I use Zenfolio for my photography business. It is running very slow from log in to using the site for my business. This is the only site that I am having problems with. They do not see anything on their side that could be causing any issues. I am having this on any browser that I use but prefer Firefox so not worried about those.

I have cleared all history, I have deleted the original bookmark, I use MacKeeper but have checked with them to see if that might be the issue, I am not sure what else could be impacting the site. I need to try to find a fix or I will have to move my website somewhere else which means a complete rebuild.

Any ideas?

Thanks

Asked by kevanlparker 2 months ago

Last reply by cor-el 2 months ago

  • Archived

garbled fonts on websites after upgrading to mac OS ventura 13.3

garbled fonts on websites after upgrading to mac OS ventura 13.3 /edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section … (read more)

garbled fonts on websites after upgrading to mac OS ventura 13.3



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

Asked by dskyrca 1 year ago

Last reply by dskyrca 1 year ago

  • Archived

Thunderbird

My Thunderbird program froze when I was deleting a couple hundred or more emails at once. Now, every time I open it I get nothing but the spinning wait cursor, and all I … (read more)

My Thunderbird program froze when I was deleting a couple hundred or more emails at once. Now, every time I open it I get nothing but the spinning wait cursor, and all I can do is force quit the app. I am running Catalina 10.15.7 on my Mac. Is there anything I can do to solve this short of uninstalling the app and reinstalling it? I have archived emails that I don't want to lose. Thank you.


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Thunderbird section.

Asked by ragtr 10 months ago

Last reply by Wayne Mery 10 months ago

  • Archived

Thunderbird

Hello volunteers -- I downloaded Thunderbird to a newer iMac. The Input messages and folders from my laptop appeared fine, but the addresses look like they are from Cont… (read more)

Hello volunteers -- I downloaded Thunderbird to a newer iMac. The Input messages and folders from my laptop appeared fine, but the addresses look like they are from Contacts rather than the laptop Address Book, i.e., names, phone numbers and postal addresses, but not email addresses. The first image (screenshot from an Apple laptop) is what I want; the second is what I got on the iMac. Is someone able to help me with this? Thanks very much, Susan

Asked by susan.j.eggers 9 months ago

Last reply by david 9 months ago

missing bookmarks

Purchased new iMac w/ Sonoma v 14.2. Contents of old computer were transferred to new one at the Apple Store but I cannot find my bookmarks now. Any advice is appreciat… (read more)

Purchased new iMac w/ Sonoma v 14.2. Contents of old computer were transferred to new one at the Apple Store but I cannot find my bookmarks now. Any advice is appreciated

Asked by levites42 1 month ago

Can Thunderbird sync macOS Reminders with its Events?

Thunderbird has its Events, i.e. to-do list items. macOS has Reminders Reminders[1], i.e. its form of to-do list items. It seems that while the macOS Reminders app only o… (read more)

Thunderbird has its Events, i.e. to-do list items. macOS has Reminders Reminders[1], i.e. its form of to-do list items. It seems that while the macOS Reminders app only operates on reminders which are synced with the Apple iCloud service, there is nevertheless a repository of events/reminders local to the Mac, and it is managed via the EventKit[2] API.

Can Thunderbird for macOS sync its collection of Events with the macOS collection of Reminders, perhaps by calling EventKit?

My use case is that I have a set of events which I curated on a previous version of macOS, using the previous Reminders app. When I migrated to macOS 12 Monterey, the new Reminders app refused to show me my event data unless I synced it with iCloud. I do not want to put this data on anyone's cloud. However, macOS will show me notifications for some of my events. That is evidence that the event data remains locally. I would be happy to use Thunderbird as the front end to curate this local event data. I have just migrated to Thunderbird 115, starting with 115.5.1 on macOS 12.7.1 Monterey.

[1] <https://support.apple.com/en-ca/guide/reminders/remnd5faf3ad/7.0/mac/12.0> [2] <https://developer.apple.com/documentation/eventkit>

Asked by Jim DeLaHunt 5 months ago

Last reply by Jim DeLaHunt 1 month ago

  • Archived

cookies allow all

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this… (read more)

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mekirby 1 year ago

Last reply by mekirby 1 year ago

  • Archived

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (read more)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 1 year ago

Last reply by cor-el 1 year ago

  • Archived

On a Mac, drag file from download - not working

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks /edit: moved thr… (read more)

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your Mac.

Asked by fraune 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved

Link not working on Firefox, but is on Chrome and Safari

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option. I have an email with a link to a monthly newsletter, which… (read more)

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by slschwe 3 months ago

Answered by zeroknight 3 months ago

  • Archived

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 1 year ago

Last reply by Terry 1 year ago

  • Archived

Websites stopped working with Firefox browser

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doin… (read more)

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doing the same thing. I can't save anything on the site once I have made changes. I have followed Squaresapce trouble shooting with cache etc but this hasn't helped. I'm guessing it's somewhere in the settings but I am not great with computers! So if anyone can help I'd be VVV gratefull! Clare

Asked by claremdavis 1 year ago

Last reply by claremdavis 1 year ago

  • Archived

want to turn off "battery drain" notifications

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox versi… (read more)

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Asked by meredithcr 1 year ago

Last reply by meredithcr 1 year ago