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  • Archived

Firefox developer edition crashes when closing some tabs

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information. Report ID bp-d44804f7-fd73-4088-9d… (read more)

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

Asked by RodrigoMil 1 year ago

Last reply by jonzn4SUSE 1 year ago

Firefox suddenly unusable.

I am suddenly getting the following error message: "We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” setting… (read more)

I am suddenly getting the following error message: "We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” settings (found under “Settings” -> “Shields” in the Brave Browser)." Firefox is now unusable. I have searched "Settings" and can find nothing about "Content Filtering," "Shields," or "Brave Browser." Can you tell me what is going on here?

Asked by sbartholomew95 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Can you fix this it's only been almost a decade now.

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are … (read more)

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

Asked by oceanmaster1234 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

After an update firefox crashes at start even in safe mode

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209 This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes witho… (read more)

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209

This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes without giving me much info at all.

Asked by Jason B 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Cannot play certain Youtube videos other than in incognito window

Hi! In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than … (read more)

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Asked by joakim6 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I cannot login back into Mozilla Discourse

Hello, No, this is not Mozilla Discourse forum, and this it not the place to ask this question, however, I do not have a choice. I cleared all cookies in Firefox, and re… (read more)

Hello, No, this is not Mozilla Discourse forum, and this it not the place to ask this question, however, I do not have a choice.

I cleared all cookies in Firefox, and relaunched, and then I could not log back into the forum, there is only one button, (login/signup); for some reazon, I prompts me to create a new account, instead of login into the account that I already have.

I tried Firefox, I tried Brave, I tried Epiphany browser (Ubuntu). I can not log back in.

Logical next step is trying to contact Mozilla's discourt support, however, there is not a way to contact support, not an email, not a phone number, anywhere on the website. I only found an actual street address, for me to send a .... letter?. Is this on purpose?.

I do not mean to be a Karen, but, it is silly, So, can a gentle soul share an email address to the discord support team, so I can try to solve my issue appropiately?

Thank you.

Asked by Svetlana Dragunova 1 year ago

Last reply by Svetlana Dragunova 1 year ago

Tags box in the bookmarking panel

There used to be a box to write tags as you can see here: https://support.mozilla.org/en-US/kb/categorizing-bookmarks-make-them-easy-to-find?redirectslug=Bookmark+Tags&am… (read more)

There used to be a box to write tags as you can see here: https://support.mozilla.org/en-US/kb/categorizing-bookmarks-make-them-easy-to-find?redirectslug=Bookmark+Tags&redirectlocale=en-US

What happened to it? When it was deleted? Why? Is there a way to restore it?

Asked by Facni 3 weeks ago

Last reply by zeroknight 3 weeks ago

  • Solved

How do I disable search suggestions based on my search history, without deleting my search history?

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search… (read more)

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

Asked by Clinton Graham 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Archived

Whatsapp and other sites reload after some minutes of inactivity

Ok, there might exist a solution to this, but I am not able to find it or even a better way to explain it. So, the main issue is, I have a lots of tabs open on my Firefo… (read more)

Ok, there might exist a solution to this, but I am not able to find it or even a better way to explain it.

So, the main issue is, I have a lots of tabs open on my Firefox (Linux) and after some minutes of inactivity, Firefox automatically deletes all the data associated with that site.

So, when I switch back to that site, it reloads.

The main issue is with Whatsapp Web, as I don't get notification if I don't switch to the tab every now and then.

There might be a option for this behavior in the settings but I can't seem to find it.

Please help me find a solution.

Thanks

Asked by Mudit Mahajan 1 year ago

Last reply by Mudit Mahajan 1 year ago

  • Archived

abrir arquivos em novas abas

Olá. Quando eu clico em alguns arquivos eles estão abrindo na mesma aba. Isso acontece principalmente no WhatsApp. Eu gostaria que os documentos fossem abertos em nova ab… (read more)

Olá. Quando eu clico em alguns arquivos eles estão abrindo na mesma aba. Isso acontece principalmente no WhatsApp. Eu gostaria que os documentos fossem abertos em nova aba.

Asked by sheyla.ssiso 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookie exception list isn't saving

When I close Firefox and open it again the cookie deletion exception list is empty. The issue happens on my macOS/Linux/Windows installations. I am using custom settings… (read more)

When I close Firefox and open it again the cookie deletion exception list is empty. The issue happens on my macOS/Linux/Windows installations.

I am using custom settings for the history. I setup Firefox to delete the history when I close it but I selected only Cookie, Cache and Offline websites data. All the other options (i.e. website settings) are unchecked.

Any ideas?

Thank you.

Asked by Emanuele 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cannot find access to message filters on ver. 98

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no… (read more)

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no "Tools" entry only "more Tools." If I access Tools on the MenuBar there is no Message Filter entry.

It used to be quite simplye Mozilla needs to follow the lead of smartphones who have the exact same problem with users attempting to find the controls whose locations change in every update. Their solution is a built-in search lookup app. Instead of making users "go hunt" the smartphone app allows the user to ask the app to find what they are looking for. That's why they are called "smartphones."

As for now, I need to know if my version of FF has bugs or if not how to I modify my message filters?

Thanks

moved from Firefox to Thunderbird -Andrew

Asked by PJAL 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Desktop PC microphone selection issues in Linux...

Evening, all. It's very rare I ask for help on ANY fora, if I'm honest. I can almost always sort out my own issues, especially with browsers. However, this one has stump… (read more)

Evening, all.

It's very rare I ask for help on ANY fora, if I'm honest. I can almost always sort out my own issues, especially with browsers. However, this one has stumped me.

I've noticed that, on any website where user interaction requires use of a microphone, the Linux build of Firefox only ever offers "source_default_name" for choice of microphone. Well, OK; I can see this being fine for the vast majority of folks who use a laptop; the built-in microphone WILL be the "default" microphone, no questions.

My question is this; what do those of us running desktop PCs do about microphone selection, hmm? A desktop PC doesn't HAVE a "built-in, default microphone", does it? By their very nature, any microphone you're going to use with a desktop is going to be an externally plugged-in device. I have three of these; a USB microphone.....a wireless headset, and the twin stereo mikes on a Logitech c920 webcam.

Do I get anything resembling a drop-down list to choose what I want to use? Uh-uh. Firefox - apparently! - doesn't "see" any of them. Not individually. All I ever see is "source_default_name".....

Grrrr...!!

C'mon, guys! Frankly, this is about as much use as a chocolate teapot. Linux, to the best of my knowledge - unlike Windoze - doesn't make 'global' device settings, which every application then uses. It's always been far more fine-grained than that, allowing individual device use on a per-app basis. But that only works if the 'app' in question allows those choices to be made.

Any Chromium-based "clone" - and I use several of these, as I package portable versions for the Puppy Linux community - will give a full drop-down list of every available device it can find. Why can't the Linux builds of Firefox do the same?

I shall be interested to see what, if any, replies I get to this question. It's been bugging me for years...!

Mike.

Asked by cromer.cat 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Some pages not loading in 91.10.0esr

I use Firefox on Linux Debian 11 (Bullseye). After a recent automatic update to Firefox 91.10.0esr, some websites will not load (just sit with a blank page, showing flick… (read more)

I use Firefox on Linux Debian 11 (Bullseye). After a recent automatic update to Firefox 91.10.0esr, some websites will not load (just sit with a blank page, showing flicking loading symbol). Examples are ocado.com and abelandcole.co.uk. I have tried all the usual things to fix, including, switching off VPN, clearing cookies and caches, running in safe mode, all with no success. Both sites run fine in Vivaldi and Brave. I have eventually got the pages to load by disabling IPv6 in Firefox. Clearly there is a problem with 91.10.0esr. I'm not sure whether the workaround of disabling IPv6 might cause other problems or weaken security or privacy?

Asked by Chris 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

frequent Firefox crashes on Linux

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc..… (read more)

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc.. nothing seems to work.. i find myself having to switch to chromium for some tasks.. :'( below is a list of recent reports .. I hope someone can look into this and suggest what might be the cause. Thanks a lot in advance! Erik


bp-237ca1f6-ca7a-4c77-bb75-26d030220905 9/5/22, 11:28 View bp-698e3610-846d-42ec-817c-e344e0220905 9/5/22, 11:28 View bp-4193ea7b-dba8-49f6-bf59-ef6b40220905 9/5/22, 11:28 View bp-659cc9a7-b0a5-4607-be37-e958f0220905 9/5/22, 11:28 View bp-8c99d045-5bec-45be-9a81-ca02f0220905 9/5/22, 11:28 View bp-215992cc-31ca-49d0-8d32-ae6ee0220905 9/5/22, 11:28 View bp-7f9de548-9f67-4216-8bda-375b00220905 9/5/22, 11:28 View bp-9bb503c8-97d6-4487-953d-274050220905 9/5/22, 11:28 View bp-dc438c3d-679d-4044-bb4e-5af710220905 9/5/22, 11:28 View bp-abc05311-1482-47be-ab38-7e9140220905

Asked by fretjex 1 year ago

Last reply by cor-el 1 year ago