All Products Support Forum

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later, I realize I need to send a message.

I log back in and start a message that would include various links from other sites per the discussion just had. It is somewhat of a tedious process jumping back and forth from the message to then find the link to cut-n-paste into what you're typing.

So, I'm there about an hour. I'm almost kind of done, and on one of my hopping from one link to then put in the message, I accidentally - I guess- push the Firefox refresh that clicks out of my message and the Firefox page pops up as if I'm starting a new screen.

I then proceed to go back the website I was on, only to find the message was not saved in the "Drafts" folder though it saves as you type as its function. Annoyed, I figure I'll just go to site history to just get to what was hopefully saved since I was there an hour already.

That is when I noticed that the website i had just been on for over an hour WASN'T in my History search for the listings under the "Today"; I was on just moments before.

I was wondering if maybe my accidental 'refresh' push mistake somehow wiped out that 2nd session of the message writing time? So, i decide to scroll below all these links that I had gone to FOR the message IN this particular site, and try to see maybe I missed this website because I had a lot of links i was double checking.

And that's when I find that NONE of the 2 times I was on this particular is listed AT ALL. Not even the one from my appointment, with the first login. I somehow only see the troubleshooting new attempts of me getting into the site after the fact, and all the other links.

How is it possible that just ONE site is wiped from the History search? Literally every other link I had been to that day before, in between, and after those 2 loggins are in the History, but not the one site I need? I need to know what I did wrong--and if a person can wipe out just a selected item from their Firefox History, that's convenient for criminals.

So, I'm reaching out because I don't see this situation happening in other community Q & A. And although what I was working on for an hour is just gone, and it is what it is, I feel like it is super bazaar how one site alone is missing from your History Search, when that is the whole point of the history search function, and want to avoid this happening to me again, and is this a glitch that is forensically needing to be addressed on a larger front.

Recently on my older iPad (5th generation) whenever I do an image search and click on a highlighted image (any highlighted image) or the corresponding thumbnail link, doing so always and only results in a blank page. If however, I choose the option to open the image in a new tab, then and only then does the search go to the desired site. All the other search options seem to work fine.

I have cleared my caches and deleted my histories to no avail. Removing and reinstalling Firefox did not help. Rebooting didn’t do it either. Have I caught a malware that my antivirus protection has failed to detect? Is it a bug in the app?

I’m stumped.

Mon i phone et mon mac sont connectés à firefox avec le meme account. Mes mots de passe sont dans mon iphone, aucun mot de passe sur mon mac..., toutes les synchronisation sont activées!! Comment exporter mes mots de passe pour les charger sur mon mac ou plus simple ou faire en sorte que la synchronisation fonctionne entre les deux appareils.??

Merci pour votre aide,

Sidonie [removed phone# from public]

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Thanks!

Hello team,

After the latest update, which happened today, the address bar got so narrow that not only can I not see the address I am browsing, but I can’t type a new address either, because the reader view or certificate info buttons are too close to one another (see attached image).

I hope this can be addressed soon. Browsing has become much of a hassle now.

Thanks,

JP

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