All Products Support Forum

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don't know how to get out of this predicament. Need help!

I have an older iphone6 because my Android broke. I can barely download any as pps do to ios not being new enough. Is there a way I can download Firefox and other apps?

in firefox ios Settings>"Send Usage Data" is enabled. "Studies" is enabled. it's my first iphone (15) and over the last 6 weeks swamped with new stuff to figure out but first weeks disabled everything i could to send out my data via IOS and all apps (firefox) and 90% sure i disabled these in firefox to find them now enabled. i've done 3+ IOS and firefox updates, does either go into our settings and re-enable them? is there a list somewhere so we know what to go back in an check after each update? i'm positive updating to IOS 17.4 it turned off my VPN without notification. the apple support told me IOS updates can change preference settings but doesn't know which and we have no control over it. yikes! thank you!

Hello, my name is David. I work for Gasco Copper Inc., which is the leading Cupro Nickel Pipes and Tubes Manufacturer in India. I can't upgrade Firefox. Due to some technical issues, can someone help me? It might be helpful.

Hi

I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it.

Thanks

Trying to login to update one of my many published Firefox plugins. It won't take any code from Google Authenticator (Firefox channel), and it won't take any of my saved recovery codes for Firefox. What's going on? I can't even get any support or ask a question from that account.

BTW, the email for the account in question is [edited email from public] @gmail.com

Of course, I can leave the plugins unsupported, but I don't think that's what you want. Any help will be welcome.

F. Ruiz

Any workaround ideas for installing Firefox on "new" iPad with OS 12.5.5 that son bought father for Father's Day gift? I love Firefox, my default on old iPhone and new iMac (and old iMac). Thanks, Pat Terry