All Products Support Forum

I'm responsible for updating a website bluenelson.org. A section of the home page will not display on my Mac but it does display when I use Safari. I've update all the software, rebooted and I'm out of options. Can someone help me?

Screenshot attached. Every time I click a link, it opens one of these boxes instead. The only way to actually navigate to the page is to hold click and select ‘open in new tab’.

I have quit and reopened the app. Deleted and reinstalled. Powered off and rebooted the iPad. At best, links work normally for a short time, before Firefox reverts to doing this whenever I try to open a link.

Anyone have any idea how to fix this? Thanks!

Two questions: 1. I have a 30 mega bite DSL internet connection, but when I watch some videos I get the whirling circle, sometimes another. Also while the video is paused/locked, it continues to run in the background, so I loose the video during that time. A work around used to be, use the forward or back buttons. This brings me to the second question. 2. What happened to the Forward and Back 10 or 15 seconds buttons or circles? They seem to have gone away recently.

Hi,

I face this two issues:

1- if you open a photo inside google search, you can't change the browser to Desktop mod

Here is a video: https://share.stars-host.com/firefox/1.mp4

2- I was registering on one of the sites and i leave for second on another app... When i return i found that all the data that i enter to register was removed because firefox refreshing the page 🥲

Here is example video: https://share.stars-host.com/firefox/2.mp4

The second issue need to be fix because i use another browsers when i want to register for Governmental things, for example, that require me to enter the passport number, which is in the photo gallery...

There is a lot of data that you entered and then it is deleted in an instant when you move to another application for a few seconds (there must be a strong temporary storage space

Best regards, Yahya

Firefox android RAM memory usage gets sometimes high. I have no addons and only view tabs. Max RAM usage rises to 2 GB and my phone freezes. Opera always runs smoothly with no problems.

Videos "stuttering"/ choppy but audio is fine. Tried watching in many sites but have the same problem. Videos is working fine in other browsers.

Latest Firefox Android version - 122.1.0 OS : OneUI version - 4.1 Android version - 12 Phone - Samsung S10

Have the uBlock Origin add on installed as well.

Hi,

I am a frequent user of Firefox on multiple platforms, including Android 14, where I frequently use DeX.

However, I am many times forced to use Chrome or Samsung Internet on DeX to get a professional computer desktop experience.

Firefox does not recognize different mouse button clicks and neither does it view websites with high resolution, not even after selecting "Desktop mode", but instead shows a zoomed-in phone view. (I gave tried selecting various zoom levels in settings.) There may be other shortcomings as well.

Perhaps some of the issues can be avoided by changing some settings? However, please address the issue of providing a full desktop experience in DeX. Thanks for a great browser in most other respects on multiple platforms.

I last updated Firefox on Feb 5, and had Ublock, Privacy Badger, and Search by Image we add-ons. Tonight, just randomly, I noticed that typed text wasn't appearing in the text box (although the suggestions showed up in the keyboard) at all on every webpage and site.

Uninstalling and reinstalling (along with the add-ons) did the trick. I am really curious what the root cause was. Hopefully nothing sinister.

I'm on a TCL 30XE 5G running Android 12.

When I’m on Mozilla, if I minimize the tab I’m on or close it out lighter when I reopen. It automatically opens a new tab instead of opening where I left off how do I correct this?

When i try and load a website, I get this message. I don't know why. Doesn't happen with other browsers. I haven't loaded anything new on Mozilla or my computer. No other issues on my computer, I have a new iMac.

It seems that this issue has been reported to Support in the past, in 2020 an in 2017. But the solutions do not apply to today. My Mozilla is updated and I feel my only recourse is to stop using Firefox. After 8 years using Firefox as my browser, I am sad to see it go.

If there is any support out there, I would truly appreciate it.

I can't get Firefox to autofill credit card information on any pages in Firefox IOS. I have a valid credit card saved, and I have autofill toggled on, but it has never worked. I don't get a prompt to autofill or anything. Any suggestions as to how to solve this? Thanks!

If I hit reply to an email the window that opens for me to type in the reply message is pinned in place on my desktop---and I can't move it as I can all other windows including the original email. This blocks everything under the reply window. Any ideas on what I should do? Already deleted and reloaded the email app ken

I tried to update Firefox tonight to the latest version and I got a message telling me that it couldn't install the update so I cleared the database and cache and restarted my phone and when that didn't work, I uninstalled the Firefox app and now it says it can't download the app so I'm without Firefox until I can get this fixed.

Firefox mobile sometimes zooms in without able to zoom out on all sites. Seems to only happen whenever the samsung app store updates it. for context, i downloaded firefox through google play store but the samsung store for some reason updates the app every now and then. It happened twice so far, and reinstalling it on the play store seems to fix it

When using Apple keychain or Bitwarden, Firefox does not prompt to auto fill the email field in most login situations. In order to get the auto fill prompt to show up, I have to manually type the username/email on the first screen. Then once I submit that Firefox sometimes triggers the auto fill from Bitwarden for the second password screen. An example log in is Google. Username and passwords are not “all in one.” So Firefox won’t fill my email.

I submitted this feedback in the App Store, and was told to explain more here. This is a dealbreaker for me. With RSI I can’t afford to type extra.

Firefox has been an excellent browser on my new S22; however, I've observed a notable decline in my battery percentage lately. It seems to be dropping rapidly, and each time I check, it's lower. This is confirmed by the battery settings menu, which displays an unusually high amount of usage, even though I primarily use Firefox for general browsing and make sure to close background tabs. Has anyone else experienced a similar issue or found a solution in iphone? Any insights would be appreciated.

hi team, i think there is something wrong with firefox's battery utilisation. as shown in my screenshots above, i dont use browser much day to day but the battery usage is ridiculous compared to youtube etc.

1. i started noticing huge battery consumption on 29th jan when i decided to check my battery utilisation just for fun. realised it has been happening all the time. 2. i then put firefox into deep sleep when not in use to restrict background usage on 30th jan thinking it will help. 3. woke up on 31st jan (today) with firefox still running in the background when im asleep despite putting it into deep sleep and now having to force stop whenever i use firefox (which is not sustainable)

please advice/fix this issue if possible. for context, im using the s24 ultra.