Showing questions tagged: Show all questions
  • Archived

Random crashes

I get constant crashes on Firefox for iOS. When I posted this in a review in the app store, you asked me to post it here. This happens both on iPhone 13 Pro as well as on… (read more)

I get constant crashes on Firefox for iOS. When I posted this in a review in the app store, you asked me to post it here. This happens both on iPhone 13 Pro as well as on an iPad Pro 11" 2018.

There is no rule on when it happens. Sometimes it happens when switching tabs, sometimes when adding tabs by opening links in the background, sometimes when just reading. Firefox slows down, becomes very unresponsive and just closes. When I open it again, I get an "woops something went wrong" popup and the tabs open again. It usually goes better after reopening, so it's not related to the websites I was visiting. For your info, this is when visiting news sites (The Guardian, VRT NWS) or forums (modulargrid.net, modwiggler, gearspace) or anything else. It's becoming very unusable and hasn't gone away despite following the updates.

Asked by peterleyssens 1 year ago

Last reply by Damon 1 year ago

  • Archived

Website Access Issue on android Phone

Ever since I downloaded Firefox 108.0.1 on Jan 16, I have been unable to access logibiztech.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-E… (read more)

Ever since I downloaded Firefox 108.0.1 on Jan 16, I have been unable to access logibiztech.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR"

Asked by fullstackdeveloper6688 1 year ago

Last reply by Paul 1 year ago

  • Archived

fix you're all get caught up on Facebook

I'm having problem with auto play please fix the you all get caught up on Facebook it's on my status while playing music Fix you're all get caught up on my Facebook page … (read more)

I'm having problem with auto play please fix the you all get caught up on Facebook it's on my status while playing music Fix you're all get caught up on my Facebook page

Asked by Gordyharrison 1 year ago

Last reply by Paul 1 year ago

  • Archived

Samsung's media output

My Samsung S22 media output tab has recently stopped recognizing when the Firefox browser is playing media (YouTube etc.), causing the pause functionality of earbuds and … (read more)

My Samsung S22 media output tab has recently stopped recognizing when the Firefox browser is playing media (YouTube etc.), causing the pause functionality of earbuds and the ease of pausing without having to open the app to stop working. I'd been using it for months with no issues and I never changed anything. I've tried every setting I could find, clearing the caches of all related apps, and reinstalling them.

Asked by dustinbarnes826 1 year ago

Last reply by Angela 1 year ago

  • Archived

Videos in Firefox on Adroid are not playing

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the cas… (read more)

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the case for Youtube, Vimeo, Imgur and all other Platforms I found so far. By using the beta version of the app in the "about:config" menu I changed the setting "media.mediasource.vp9.enabled" to "true" which fixed it for Youtube, but other Videos on other sites are still not working. I also tried disabling all addons and doing a complete clean reinstall of the app, but this too had no effect.

Any ideas on how to fix are appreciated :) Thanks in advance

Asked by AnyAnom 1 year ago

Last reply by Claudiu 1 year ago

  • Archived

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 8 months ago

Last reply by Paul 8 months ago

  • Archived

unable to sign into Xbox gamepass app with Firefox as default

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get… (read more)

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get most of the way through but then it endlessly loads and eventually fails. I have this issue with other apps where I have to login with the popup browser window. Using other browsers like chrome have no problem. This is on my Samsung zflip 5. Is this normal for Samsung? I only just switched from a Pixel.

Asked by drag0micr0 8 months ago

Last reply by 怜司 8 months ago

  • Archived

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 1 year ago

Last reply by talhaateeq95 8 months ago

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (read more)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 5 months ago

Last reply by Chris Peterson 5 months ago

Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 5 months ago

Last reply by Chris 5 months ago

import from chrome to Firefox. same tablet

Through lunch overboard I can't employee problems Chrome to Firefox on the same Samsung A7 or my A8 tablet. I followed directions and cannot call me most people think ing… (read more)

Through lunch overboard I can't employee problems Chrome to Firefox on the same Samsung A7 or my A8 tablet. I followed directions and cannot call me most people think ing we got to help.

Asked by BLUTO 4 months ago

Last reply by Paul 4 months ago

Firefox Android

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and… (read more)

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and newly installed several times. How can I fix the problem?

Asked by ewald.haug 5 months ago

Last reply by Paul 4 months ago

my link is blocked

My https://pb.mobshark.net/api/affiliate/postback/click?click_id=adtask_FBE6AHVE_152768_5965020_295332719_IND_1702811159&gaid=bd5f5a64-26ad-4189-97d5-1aaa7648658d&… (read more)

Asked by prince732192 4 months ago

Last reply by Paul 4 months ago