All Products Support Forum

Hello team,

After the latest update, which happened today, the address bar got so narrow that not only can I not see the address I am browsing, but I can’t type a new address either, because the reader view or certificate info buttons are too close to one another (see attached image).

I hope this can be addressed soon. Browsing has become much of a hassle now.

Thanks,

JP

Seems like the Mac iOS pop-up Translation function (when you highlight a text on a webpage and a pop-up menu comes up with "Copy," "Translate," "Look Up," etc.) isn't working on Firefox 123.4. I've checked my Settings and it doesn't seem like there's anything that should be interfering, and it worked fine until about three days ago, when suddenly every attempt to Translate gets a "translation is not available right now, try again later" error.

Any ideas? What sucks is I'm not sure if this is a Firefox problem or a Mac iOS problem. Thanks for any insights.

When I migrated my information to a new machine a bunch of settings were changed. One of which is the tab colors. I've adjusted colors for text etc. But I can't get the tab colors to be anything other than black with white writing which combined with the incredibly small writing it seems close to impossible to read without bifocals. How can I adjust?

Hello,

for some time now I have not been able to download anything from homepages. The download window pops up, but it is a 0 file. I have uninstalled Firefox and reinstalled it, but unfortunately this has not worked. What can I do?

Kind regards Susi

Firefox is my default browser on my IPad. About two months ago I started having to make two attempts every time to open hyperlinks in email messages. The first attempt led only to my Firefox homepage. The second was always successful in opening the link. Starting about two weeks ago, all efforts to open email links in Firefox failed - they all led to my homepage. There is no problem with my internet connection and the problem persists regardless of whether I’m using VPN or not. Changing to Safari as default browser on my IPad works fine as does using Firefox on my Windows PC. How do I fix this problem? Thanks in advance for advice and assistance. ATR

Screenshot attached. Every time I click a link, it opens one of these boxes instead. The only way to actually navigate to the page is to hold click and select ‘open in new tab’.

I have quit and reopened the app. Deleted and reinstalled. Powered off and rebooted the iPad. At best, links work normally for a short time, before Firefox reverts to doing this whenever I try to open a link.

Anyone have any idea how to fix this? Thanks!

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this?

There have been numerous requests for this information and it's never been answered!

Help!

Thanks!

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen reading " for xxxx.xxx.edu -- Firefox [username] I touch that and get a message from Firefox saying: "To use the AutoFill feature for Firefox, you must have a device passcode enabled. The issue is I DO have a device passcode enabled. I don't know why Firefox is giving me this message and at that point, all I can to is cancel and return to the website login screen. Any suggestions or help? Thanks much!

I wonder if the sudden issue with Microsoft NOT letting me log into my Outlook account because "too many attempts have been seen" has anything to do with signing up this morning for your VPN?? Everything was working prior. Thanks

As of version 123.x Share>Add to Home Screen shortcuts on iOS/iPad Home Screen no longer open. Instead when tapping the icon it just opens the Firefox start page.

I recently strengthened all my passwords. I used FF on my Mac to accomplish the task and synced the new passwords to Firefox for iOs on my iPhone. I hit the button for autofill passwords, but autofill doesn't work. Often I get a message saying I must have a "passcode-enabled" device. I have that, if they mean the passcode for starting the iPhone after it's been turned off. Wassa matta? Thank you.

When using Apple keychain or Bitwarden, Firefox does not prompt to auto fill the email field in most login situations. In order to get the auto fill prompt to show up, I have to manually type the username/email on the first screen. Then once I submit that Firefox sometimes triggers the auto fill from Bitwarden for the second password screen. An example log in is Google. Username and passwords are not “all in one.” So Firefox won’t fill my email.

I submitted this feedback in the App Store, and was told to explain more here. This is a dealbreaker for me. With RSI I can’t afford to type extra.

I have attached two images, the first is from my Firefox and the second is from the picture of Firefox in the App Store, which my Firefox used to look like. Obviously at some point they increasing the y-padding around the toolbar massively, but I don’t like this change at all — it doesn’t match any other platform and just wastes space. Is there any way to revert the appearance to what it was before?

Hey all, I’m using Firefox on iOS 17.1.2 for the last week or so when I’ve been half way down a page, click to go to another page then go back to the previous page, the page I’ve just been on goes back up to the top, not where I’ve left from.

Anyone know what I can do so that it remembers where I am on the previous page when I return to it?

Help. Anyone have any idea why I would be getting an execution reverted error when I'm trying to simply sign into OpenSea with my ledger. Opensea is telling me its a firefox issue and not a metamask , opensea or ledger one?