All Products Support Forum

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blocking me. It works fine on Chrome. Do I have to switch to Chrome permanently?

Brian.

This started two days ago and I've been searching the web for solutions, but all I get are outdated solutions that won't wonk on my current Thunderbird version 115.4.2. When I open the Thunderbird window, two smaller windows open asking for me to enter the passwords for the two att.net accounts. I assumed they meant my AT&T passwords but when I entered them they came back as "failed". I then tried the "master" password I put in several years ago (which I have never needed to re-enter) and that didn't work either. I am attaching a photo of what comes up when I open Thunderbird. You can see the two boxes that want me to enter the passwords but I have no idea what to enter. If it wasn't my master password or my AT&T passwords for each account, it must have been something I used when I installed Thunderbird ten years ago that somehow got deleted or lost.

I downloaded another email client to use temporarily until I get my Thunderbird fixed so I can not get my emails, but I hate this new client for a lot of reasons that are irrelevant here. I hate this new client and I need my Thunderbird back. Can anyone give me any idea on how to find the right password or to change the password so it will work again?

My apple computer performed an uninitiated re-boot and now the Firefox icon in the task bar does not show Firefox as running, but when I click on the icon it tells me that Firefox is open and it cannot open another window. How to I shut Firefox down and re-start it?

I keep getting the following error message when opening my Thunderbird e-mail desktop application: Sending of username did not succeed. Mailserver pop3.mail.dk replied: invalid command

What could the problem be and what is the solution?

Thank you in advance

Hello there,

while trying to stream a Live-Stream i unfortunately get the following error, while the stream is loading: "Playback cannot continue. No available working or supported playlists."

Is anybody else encountering this issue?

Thanks in advance.

Sincerely

version 115.4.1 table view. cant resize the FAR RIGHT column no matter what. instead of moving to right and DEcreasing in size, its INcreasing the size of the column on the left..

I use Thunderbird for 4 Google email accounts and 1 Sasktel email account. All 5 accounts are IMAP. Sometime within the last few days, hundreds of sent emails have gone missing from one of the Google email accounts, and the single Sasktel email account.

I haven't made any changes.

My disk cleaner is set to leave Thunderbird alone.

Thunderbird updates automatically. Could the most recent update have somehow deleted my emails?

Is there any way to get those sent emails back on my laptop? I see that they still exist on the Sasktel and Gmail servers (if that's the right terminology)?

A couple of weeks ago the scroll wheel on my Logitech mouse stopped working with Firefox. It works fine on all other applications on my computer but will not work on any web page or any Firefox menu. I am not using XMBC. I updated to Firefox 119.0.1 this morning and it didn't make any difference.

Hello,

I am using Thunderbird 115.4.2 (64-bit) on Win10. Some of my emails have those subjects are not readable as image attached. They are supposed to be chinese charaters. In " View Source" choice, they're displaying correctly. But I tried " repair text encoding" didn't work.

And in my Font Advanced setting, it's searchable that there's encoding. But I cannot see it in my interface. If someone could share how it can be fixed?

Thanks.

I need a button to get immediate check of my email inbox from my provider. The old button has been replaced b y a NON-FUNCTIONING button which offers the key alternative alt-1, which also DOES NOT WORK

On mac I have been getting constant firefox crashes when in gmail after a minute or on other work sites. I have tried it in toubleshoot mode as well and it worked fine a little longer but still crashed. Crash IDs in attached image.

Hello- I am having a very strange thing when using Firefox. I type and certain letters pop that I have not typed. It is different letters that are affected. it has been the E a number 2 shows instead s a m shows instead. There have been others but I did not make note, My solution is to close firefox and reopen. I have updated to newest version. Do you know why this is happening and a better solution. Also when I go to Chrome the letters do not transpose. HElp Stephana

I have a client that is responsible for sending emails to all members of a board of directors on a timely manner. All members are on Gmail. The client is also on Gmail. She has created a list in Outlook to send a monthly document. Sends it to the list. Google refuses to execute and does not notify until a day or so later. Error msg says the bulk mailing rule offended.(Rule says it comes into effect when 2500 emails sent but balks at a list of 40...go figure) The solution I am looking for would send to the list members one at a time 10 seconds apart sidestepping the Google Bulk email bulk mailing rule. Is there a way to script and call from an email list?

Since 115.4.1 update all attempts to send/reply/forward emails fail with error message AUP#Out-1500 asking to verify email address -- which was not changed. Same problem after update to 115.4.2. No problem to send email directly from Spectrum's Road Runner web site.

ISP: Spectrum Domain: roadrunner.com OS: W10.

Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

Firefox browser problem. When dragging the mouse over text on a webpage to select text I want to copy, some of the selected text and an area of webpage adjacent to the text I'm trying to select is blocked by a box that automatically appears. Sometimes it whites-out a box-shape but usually it's blacks-out. This blocks that part of the page and some of the text I'm trying to select while I'm dragging my mouse and I can't see the mouse while I'm trying to select text within that box. What did I do to cause this and can I change something to make it stop? This is only when using Firefox and I didn't have this issue until October 2023.

Hi, I noticed about a week ago that when I would have Firefox windows open on more than 3 of my displays, the newest window, when maximized, would appear with white bars. This does not occur when Windowed or when troubleshoot mode is on. I have attached a photo of the error (suggestions omitted for my own privacy). Bugged window does not respond in this state and cursor does not blink etc. Other Firefox windows work fine. I'm running a custom color scheme, Dark Reader for Firefox, and AdBlock for Firefox. Issue does not occur with Chrome or Edge, which have the same, if not more extensions loaded. Glitch presented itself near the beginning of November.

Please help!

I'll check on this every once in a while, and am willing to run tests.

Can't receive or send mails on my main address peter.lerche@mail.dk on my PC. Can receive but not send on my phone. Can receive and send on my spareaddress peter.lerche28@gmail.com on my PC.