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Google Ad Services is interfering with my websurfing

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (read more)

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Asked by Michael Z. Jody 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 2 years ago

Last reply by FredMcD 2 years ago

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Can't send emails

Every time I go to send an email I get error codes that password incorrect and it will not send .I have removed account relogged in with same password it logs into email … (read more)

Every time I go to send an email I get error codes that password incorrect and it will not send .I have removed account relogged in with same password it logs into email but when I go to send I get the message of incorrect password again.

Asked by motomedicinc 1 year ago

Last reply by bwdeen 1 year ago

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Whatsapp and other sites reload after some minutes of inactivity

Ok, there might exist a solution to this, but I am not able to find it or even a better way to explain it. So, the main issue is, I have a lots of tabs open on my Firefo… (read more)

Ok, there might exist a solution to this, but I am not able to find it or even a better way to explain it.

So, the main issue is, I have a lots of tabs open on my Firefox (Linux) and after some minutes of inactivity, Firefox automatically deletes all the data associated with that site.

So, when I switch back to that site, it reloads.

The main issue is with Whatsapp Web, as I don't get notification if I don't switch to the tab every now and then.

There might be a option for this behavior in the settings but I can't seem to find it.

Please help me find a solution.

Thanks

Asked by Mudit Mahajan 1 year ago

Last reply by Mudit Mahajan 1 year ago

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Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

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prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (read more)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 years ago

Last reply by James 2 years ago

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Screen Layer on my YouTube Videos

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a … (read more)

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

Asked by Obada Edel 2 years ago

Last reply by Obada Edel 2 years ago

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Can't send out emails

Hi, I get an error message every time I try to send an email. The message is in the text below. I only started to get this message since I've gotten a new laptop. I tried… (read more)

Hi, I get an error message every time I try to send an email. The message is in the text below. I only started to get this message since I've gotten a new laptop. I tried to turn off my firewall and virus protection, and I changed the ports to what the support says. It is still showing up with this error message. Can anyone help me fix this?

the error message says: Sending of the message failed. An error occurred while sending mail. The mail sever responded: (it says a long number/letters here and ".cpe.net.cable.rogers.com" with more numbers behind it)>:Client host rejected: Access denied. Please check the message recipient. (it says the email I'm trying to send it to) and try again

Asked by Dianneisawesome23 1 year ago

Last reply by Googlethunderbird 1 year ago

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persian font looks weird on arch linux

firefox shows persian font in a very weird way, hard to describe, but you can recognize it if you also use the persian / arabic writing system or anything similar, i dont… (read more)

firefox shows persian font in a very weird way, hard to describe, but you can recognize it if you also use the persian / arabic writing system or anything similar, i dont have many fonts installed, maybe an essential font is missing, names of fonts would be nice or packages.

Asked by Farzam Maghouli 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Problem with a web page

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page di… (read more)

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page displays fine but as soon as I click on one of the tabs it loads it and it is greyed over which means I cannot do anything on it. However, I tested it with Chrome and it works ok. I have added 2 photos - 1st a search records page using Firefox and unable to enter any details 2nd is same page using Chrome and can enter details Please can you advise what the problem is ?

Asked by minimo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox crashing on multiple machines

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on tw… (read more)

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Asked by peter608 1 year ago

Last reply by cor-el 1 year ago

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Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (read more)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 1 year ago

Last reply by jasper_4_16 1 year ago