All Products Support Forum

I've used FF forever and am using FF Bet on my android now. Please please PLEASE tell me how to STOP THE PAGES FROM REFRESHING. I'm a little frustrated....... Thanks in advance.

Won't send verification code for secondary Gmail address how to get second email address to many tabs pops up how can this issue resolved? Maybe I should log into another browser this is to much trying to login a simple account!

hi, does any one know how to make a short cut for the web on windows desktop. As chrome and Microsoft edge do?

edit: added a space before 'As' to remove unintentional link.

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

Good day! I trust you all are well. I am using a Kensington Expert Mouse (wired, K64325), and KensingtonWorks application for settings. Although I use the slowest scrolling speed, the scrolling is still very fast i.e. one click is a full screen. In other applications the settings are working well. How can I slow down the scrolling? Many thanks and regards, Konstantin

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mode all the time. And I keep have to switch from dark to light over and over again to fix it to fix other pages that are normally dark.

This only happens on mobile. Whenever I leave the Firefox app (without closing) and reopen it, the website reloads and everything I had done beforehand is lost. This makes it impossible to use Firefox along with other apps at the same time. The same issue also occurs when I have to open another app (from Firefox) to upload a file; after selecting an image to upload, I'm back to Firefox, but the website reloads and forgets I was uploading something.

TLDR; websites reload upon leaving Firefox, without closing the application

Hi Firefox community, whenever I hit "space key" while I type, then it scrolls downwards which I annoys me. This happened at "Otranscribe" website where I was typing and this thing happened. Please tell me how can I stop the scrolling when hitting space key?

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things like adding attachments to Gmail messages, uploading photos to Facebook, or uploading media to my Wordpress site. There is no error message or pop-up box -- when I click "attach" or "upload" absolutely nothing happens.

The same files upload without issue via Safari or by using Firefox on my older Macbook, so it's not a file-specific or website-specific issue.

How can I correct this? I like using Firefox as my default browser, and it's annoying to have to switch over to Safari every time I want to upload a file. I've searched older posts here, but the suggested fixes (restarting your computer, making sure location services are enabled) do not do anything.

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitaire and word search, and now and then to look up an address or website. I do not know anymore about computers. Everytime I got an update, something would change and I would have to go and find someone, and PAY them to tell me what happened, and fix it, and put it back the way it was. For a very long time now I have not downloaded any updates, and just press the dismiss, or not now button.

Why do you need to change things the whole time, when it is all running fine. I am now too scared to download anything in case it alters something from the way I am used to. I do not use facebook or twitter or any of those things people are always talking about. I just use it for email, to keep in touch with others, since I cannot hear on a phone.

I am a technologically challenged octogenarian, who did not have a chance to finnish school in the 50's. Will I eventually not be able to use my computer? Or will you keep it running?

Lucy - Lifemagician

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anything Amazon does, so if possible I would like it to be gone.

I see that form data for common fields like adresses and usernames are filled out for me. I don't like this data being stored except in my password manager. Keepass is the only one I trust because indie.

Where do I disable form data being stored How do I audit and delete stored form data

I have always counted on the Notifications in Messenger to tell me when someone: posts a reply to any of my posts, mention my name, tag me ETC.

I am not getting new Notifications in Messenger currently.

I KNOW there were replies to some of my own posts on my own facebook, but I have not received any Notifications in Messenger of these new posts.

I have searched and searched and keep getting help with things to do things that are NOT there, like a profile picture in the upper left...there IS no profile upper left!

This feature has seemly been fading as time goes on, used to get lots of Notifications in Messenger some time ago, and then it seems less and less.

I have received emails asking why I did no reply?

I would like to receive these Notifications in Messenger fully or at least have some control.

I am reading messenger on a disk top in Win 10 in Firefox 99.

Rich

Dear Forum,

I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found that sometimes when I add a device is adds the Machine name which I prefer and today I logged out all of my devices and found that it added it and named it a generic name "Firefox 99, Windows 10" Which if grave concern as this could be Any Device. Can someone please let me know how this feature in version 99.01 is suppose to name computers and also can you still rename devices and if so how would you change the name, or if there is a link to documentation on this feature as it has changed. TIA for your help.