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Bookmarks disappeared after adding account to new computer

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new com… (read more)

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new computer, and my zero bookmarks from the new computer have replaced all of the bookmarks that I had in my old browser. This is a bookmark file that has successfully followed me through multiple computers and even my ios devices. And now it seems to be completely gone. I've looked at the places.sqlite files, and the largest one is 20MB and is in my current default profile, but it is dated today. That makes no sense because I do not have any bookmarks on this older computer, and my new computer doesn't have any either. The bookmarks have also been completely deleted from my iPad, but miraculously are still on my iPhone (evidently I had signed out of Firefox for iPhone at some point so they do exist somewhere.) The thought of trying to rebuild my bookmarks is nauseating. My only thought is to sign out of the browser on all devices, then sign back in and sync on the phone. Would that repopulate the main file with what's on my phone? Any other ideas?

Asked by cmjross1 5 months ago

Last reply by cor-el 5 months ago

Credit/Debit Errors in Browser

Hi, I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Curso… (read more)

Hi,

I'm getting errors when trying to make online card payments with Firefox. Things like, Invalid card number, not being able to type number in box provided, (No Cursor). It works ok on some sites but not others. However, if I switch to the Edge browser all transactions work perfectly. This has been happening for some time (Windows 11). I'm thinking this could be a bug but not sure.

Trevor

Asked by trevorcato 5 months ago

Last reply by zeroknight 5 months ago

Websites not responding

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever. Thank you. It's very frustrating. … (read more)

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

Asked by Susan 5 months ago

Last reply by cor-el 5 months ago

Question about: "Your browser is being managed by your organization."

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have,… (read more)

Can someone please alleviate my sudden sudden onset of paranoia and tell me that this is what I suspect it is? That it's just your standard dev tools any user would have, and that a company could configure in deployment to work phones. I exceeded my IT tech talk comfort-level about 32 words ago, and now I'm faking it. I'll try to project confidence.

I don't believe I've ever used InTune on any personal device, but I have on work phones in the past. I mention InTune only because the last time I did use it to load company apps onto a personal phone was in 2016, and it would feel pretty creepy if this had managed to migrate across several years and several organizations to land on my new phone. And, to be clear, I really didn't get uncomfortable until I saw the apps under Flagfox, with an IP tracker, etc. I have a couple exes who have psycho exes; the kind who manipulate their child into putting a keylogger on their ex-wife's machines.

Screenshots in order of rising alarm and intensity of goosebumps.

Thanks- Dave.

LoL... As soon as I hit Share Data, I see those apps bringing up my data to help you troubleshoot, thereby answering my question, but I'll post it anyway. Hopefully, someone gets a laugh out of it.

Asked by davidwbrown66 5 months ago

Last reply by cor-el 5 months ago

Update caused bookmarks to disappear

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro. … (read more)

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Asked by larrystillwell 5 months ago

Last reply by Paul 5 months ago

Social Security log in

I have been using Firefox to log into the Social Security site for years. Today, I am unable to log in, after trying several approaches. I switched to Chrome and was able… (read more)

I have been using Firefox to log into the Social Security site for years. Today, I am unable to log in, after trying several approaches. I switched to Chrome and was able to log in immediately. What has changed in Firefox?

Unrelated issue. On this page is an option to "share data." When I tried it, nothing showed up, but there was a link to explain how to do it manually. When I went back to this page, it was blank, and I had to start over again. Not good website design!

Asked by swolfearch 5 months ago

Last reply by cor-el 5 months ago

`unable to access my bank account online with your Browser!

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection F… (read more)

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Asked by Janet Newell 5 months ago

Last reply by Paul 5 months ago

Firefox Shortcuts

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work. From Alex … (read more)

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Asked by Alex 5 months ago

Last reply by Terry 5 months ago

Your Firefox profile cannot be loaded. It may be missing or inaccessible

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I n… (read more)

Hi, I have a weird problem, I have 3 systems on my device: windows(10), ubuntu and Arch lately when i was configuring Firefox on fresh arch install I was annoyed that I needed to re-login to every single s...t again. So I thought "Why can I just share the same FF profile between systems" Long story short it didn't work on Arch. I was forced to compile FF from source and now it works... but when I'm logged in on Ubuntu and trying to launch FF from GNU I always see this error. it's working when i point out to profile from the command line with "-p <dir>". but even then when I go to about:profiles and click "launch in new browser" it's still pooping with this error. So Am I doing something wrong or it is just impossible to do this seamlessly? is there a better(correct?) way to achieve the same functionality?

thanks for reading, ill humbly take any advice.

EDIT: I have copied the profile's folder to a separate partition which is auto mounted tried it on Ubuntu (at this time it had been working just fine) and after using it on Arch when I was back on Ubuntu it was displaying this error

Asked by jomal1236 5 months ago

Last reply by cor-el 5 months ago

Homepage and bookmarks gone

they disappeared one day and have not returned. Finally uninstalled fir fox and nothing came back the new homepage and bookmark arrangement is inadequate. How do I get th… (read more)

they disappeared one day and have not returned. Finally uninstalled fir fox and nothing came back the new homepage and bookmark arrangement is inadequate. How do I get the old one back?

Asked by richardranville 5 months ago

Last reply by cor-el 5 months ago

Leave Site Pop-Ups

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site a… (read more)

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site and asking if I'm sure I want to close a project. Now I can't close projects at all.

Can someone tell me how I can re-enable it for the website?

Asked by Zekom 5 months ago

Last reply by zeroknight 5 months ago

Firefox shows red tint in images that I upload

When I upload an image with Firefox, it typically shows a red tint. I've seen similar reports from decades ago so I disabled `gfx.color_management.mode` in `about:config`… (read more)

When I upload an image with Firefox, it typically shows a red tint. I've seen similar reports from decades ago so I disabled `gfx.color_management.mode` in `about:config`, but that didn't help, even after restarting the browser and the computer. I disabled a couple of related settings, but that also didn't help. What else could I try?

Asked by leonhard 5 months ago

Last reply by zeroknight 5 months ago