All Products Support Forum

1,687 tabs disappeared when Mozilla v Firefox Android took over the browser this afternoon without NOTIFICATION ?!?

Without any whatsoever NOTICE where are my Collections data & content?!?

BUT YOU DID FIND IT NECESSARY TO CHANGE ALL MY PRESET SETTINGS , WHY  ?!?

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it would not start and I got an error message that the video was not available. After trying both computers, many times over the 3 weeks, I have gotten the same results. Amazon says it is the Firefox browser that is the problem and want me to install Chrome, which I DO NOT WANT on my computer. Can you fix the problem or help in any way?

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so that I can log into Costco.ca? (I can log into Costco.ca using other browsers, just not Firefox)

As a user, when creating and using a saved credit card, I'd like the opportunity to provide it a nickname. This would make it easier to distinguish if multiple cards are saved. This doesn't seem to be available.

Firefox just self updated to 119.0 and twice now it has frozen then locked up the system so I couldn't even move the mouse cursor, and I had no choice but do a hardware reset. Windows 10 desktop PC. I had to download Chrome to get back on the net. I'm rolling back to an earlier version and turning off the updates. Updates usually do more harm than good, and I've been using these browsers since Netscape 2.

In Chrome I was able to have a home page as well as a first-up page. So, for my first-up page, I had Proton Mail for my email. Then, for my home page I had the New York Times. I'd like to be able to do the same here with Firefox, if possible.

Thanks.

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are irritating and annoying.

I need to uninstall the recent update to Firefox. I have several "features" that were added which I do not wish to have.

OR -- I need to be able to reinstall a prior version of Firefox.

I do not wish to have to "fix" Firefox, just need to go back a few versions.

Thank you.

I need to delete my husband's firefox account from my computer without deleting it on his computer altogether. I need to set up or reset a firefox account for myself.

When a "+" sign is entered, alone, into address bar, a list of some visited sites instantly appears. How do I delete these sites and prevent sites from being saved in the future?

I've searched everywhere I can find for an answer to this question, or for a place to submit it, and failed.

In Privacy & Security > History I've un-checked all except "Clear history when Firefox closes" which is checked. In > "Address Bar--Firefox Suggest", I've disabled all options.

I clear "Recent History, Everything" (Cookies and Site Settings are left unchecked) frequently.

Thank you for your help!

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have access to the info once my trade-in is disconnected from my account. Thanks