All Products Support Forum

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The only options are "Pin/Unpin" and "Dismiss".)

However, I want to create such shortcut for another search engine, like https://duckduckgo.com/?q=%s&iax=images&ia=images and I don't see the option - even if I set the URL to include "%s" and the name of the pinned shortcut begins with "@", as with smart keyword search and the Amazon search shortcut, respectively.

I am an advanced user and don't mind manually editing files in my profile folder (after I back it up of course).

Edit: I found a reference to it in prefs.js in my profile but changing it using user.js only caused the user_pref to disappear with no effect on the tile items. user_pref("browser.newtabpage.pinned", "[null,null,null,null,{\"url\":\"https://www.amazon.com/\",\"label\":\"@amazon\",\"searchTopSite\":true},null]");

I just got a new computer, and I'm trying to copy-and-paste a profile over from the old computer to the new one, but this doesn't seem to be working. Firstly, when I click on the Firefox icon on my new computer (Windows 11), the profile manager doesn't start up, so I can't choose the old profile. I've tried copying over all of the old files into the new profile folder, and that didn't work, either. What's going on?

I've used Firefox for years and I like it!! I'm just wondering if there is anything Mozilla can do to counter the apparent collusion between YT and MS to coerce people into using Chrome, by means of YT degrading their videos when playing on Firefox?!

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

I keep getting 'Gah. Your tab just cashed' notices for nearly all my tabs and also Youtube keeps buffering and finally just goes black. I used trouble shooting modebut that didn't help

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Currently running 115.4.0esr, 64 bit... I have auto updates disabled via the json policy, yet every day I keep getting the warning about an update required and must go to download it... How can I disable the warning? It is annoying.

As well, while here in the forums, I did the "about firefox" thing to get the version and despite my settings, FF downloaded an update and wants me to restart to install it... what if I dont want it?

I get that you folks want to make things .... right... but there have been many changes that I am not fond of. Please respect my privacy and let me update by my own choice.

Thanks :)

Gary

I have one site that produces PDF files that Firefox will not open correctly, my other browsers do not have a problem with PDF. What should I be looking for to correct.

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want to go away.

Every day, several times a day, I am told there is an update available. I have gone in several times and downloaded and installed the latest release. The install goes fine, there are no issues. Yet, over and over again I am told there is an update... but I have the latest version installed.

In the past, I have used the "distribution" folder trick to stop updates and I have removed that a long time ago. I can't figure out why it keeps telling me there are updates, when there are none.

How can I stop this from doing updates where there are no updates to get? It's driving me nuts...

Gary :)

Hello,

I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast notification always show this message every time I start up Firefox : please check the uploaded images : FPA Scam.jpg.

I already checked the extenstion, the Settings, and the Advance Settings of Firefox browser. I'd like to know if there is any parameter related to engine.forexpeacearmy.com and it is enabled. Unfortunately, I can't found any related parameters.

So, I decide to contact Firefox support to find out what happen to my Firefox browser, why it always call the forexpeacearmy site at the start up, and finally I want to remove it. Because I'm affraid it could be some kind of trojans / malwares and put my laptop into risks.

Kindly need your advise. Thank you.

Kind regards, Gideon

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real answers.

I'm running the latest FF under Win7. Seems that whenever I go to the Merriam-Webster (dot) com site, after a few seconds, my disk activity light goes solid, and the FF CPU usage spike to 10-25%. One time, to regain control of my system (because everything seemed hung) I actually had to resort to the physical power-down switch. Obviously I immediately ran a virus scan upon coming back up (scan showed all okay). Now, if I stay away from Merriam-Webster, FF behaves normally. But it's a damned dictionary site. I occasionally will need to use it or stumble into it. I've used MW in the past without problems. Does anyone know what's going on?