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2 night ago I was on my facebook with my friends and last night and tonight I am unable to get on it say firefox blocked the sight. Someone please help me

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firef… (read more)

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firefox says it not a secure site Please help me I would really appreciate. Thank you Penny

Asked by Penelope Campbell 1 year ago

Answered by Terry 1 year ago

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Firefox usually doesn't launch except at night. Why??

I've had Firefox issues for months now. It started after the update three updates ago. Firefox would take 10-15 minutes to load, I often couldn't load websites even after… (read more)

I've had Firefox issues for months now. It started after the update three updates ago. Firefox would take 10-15 minutes to load, I often couldn't load websites even after it had loaded....except for a couple of nights recently I've been able to use it flawlessly. Like right now. It's almost 11pm and it's working. I've been through the clear the cache, check if the extensions are slowing it down etc. routine. So why is it working now? It probably won't work in the morning, it didn't work last night, but it worked a few nights ago and again tonight. I'm sorry this sounds so strange but I don't know what to do. I've had to use a different browser for a while but would love to come back to Firefox again.

Asked by joyce.greer2 11 months ago

Answered by joyce.greer2 11 months ago

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Can't access a particular website. I think it cached "Server Not Found" but clearing cache didn't help

Hi, I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found". I tried going to settings and clearing cache, th… (read more)

Hi,

I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found".

I tried going to settings and clearing cache, that didn't work. I tried pressing shift while hitting reload, that didn't work. I also tried pressing Ctrl+shift+R and that didnt work.

Please advise!

Asked by Jodes81 1 year ago

Answered by Jodes81 1 year ago

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Lost Bookmarks

Locking this thread.Please continue here: [/questions/1411649] Hi, these are the files I found where you suggested I search. What's next? THANK YOU! 23p2fto4.default and… (read more)

Locking this thread.
Please continue here: [/questions/1411649]
Hi, these are the files I found where you suggested I search. What's next? THANK YOU!

23p2fto4.default and 309gz60n.default-release

Paul

Asked by paulsylvan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Saving / restoring Firefox Settings

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-instal… (read more)

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-install?

Asked by IanM 1 year ago

Answered by Terry 1 year ago

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Is there a way to retrieve delted bookmarks?

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the acc… (read more)

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the account and needed me to manually log in again to access all the features). Before I did so I wanted to clear the old bookmarks on my old computer's Firefox so these wouldn't get added to my Mozilla account when I synchronized it, so I deleted them thinking only the bookmarks on my old computer's old Firefox would be deleted. But when I went on my laptop's Firefox to synchronize and make sure my Mozilla account was up to date all of my bookmarks were gone on this device as well, and now I can't seem to get them back - is there any way to retrieve these just deleted bookmarks? They took years to add, from many websites that I don't know the names of, and upon which I completely relied on the bookmarks to use.

Asked by Carlos 1 year ago

Answered by cor-el 1 year ago

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Deleted

(deleted) (There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.) … (read more)

(deleted)

(There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.)

Asked by ADTC 1 year ago

Answered by ADTC 1 year ago

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Firefox doesn't work on www.everydropwater.com website.

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their custo… (read more)

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

Asked by arnold1231 1 year ago

Answered by jonzn4SUSE 1 year ago

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Issue when rendering character in the Powershell terminal within JupyterLab

Hi, I am running Jupyterlab (a python web-based application on localhost), and within it, I launched my local shell (windows Powershell core v7). However, there seems to … (read more)

Hi, I am running Jupyterlab (a python web-based application on localhost), and within it, I launched my local shell (windows Powershell core v7). However, there seems to be an issue rendering the characters of this terminal (see attached image). However, this issue does not occur it Edge browser (see image). Any advise on this? Thanks! I have also checked that this issue still persist in private tab (where extensions are deactivated).

Asked by tanweijie8888 1 year ago

Answered by cor-el 1 year ago

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Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (read more)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 year ago

Last reply by Paul 1 year ago

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Using MAC firefox arrow keys not enabled on 9anime

So i was using this website called 9Anime and i was watching a show and i diabled my arrows for going backl 5 seconds and i have looked up everything i can to fix it and … (read more)

So i was using this website called 9Anime and i was watching a show and i diabled my arrows for going backl 5 seconds and i have looked up everything i can to fix it and nothing has worked. Can anyone help me please ????

Asked by jetthoff923 11 months ago

Answered by jetthoff923 11 months ago

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Some images have artifacts, making the whole image dark black.

A lot of the images appear broken, see the images attached(left is FireFox, right is Chrome) Only happens with Mozilla browsers, nighty, beta, regular, I've tried them al… (read more)

A lot of the images appear broken, see the images attached(left is FireFox, right is Chrome) Only happens with Mozilla browsers, nighty, beta, regular, I've tried them all Reinstalled countless times Hope that someone will help me with this

Asked by Leoxo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 112.0 logs out all tabs on exit

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Googl… (read more)

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Google Search etc.) I am logged off. In previous FF versions, my logged-in status was preserved between individual FF runs. Firefox not only logs me out of all sites, but also logs me out of the LastPass extension, which also stayed logged in in previous Firefox versions. Anyone knows what is going on? I dont want to have to relogin to all sites each time...

Asked by microworks 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Adding to previous question, because I can't find it again: April Update troubles

Locking this thread.Please continue here: [/questions/1411854] Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot acce… (read more)

Locking this thread.
Please continue here: [/questions/1411854]
Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot access my work Webmail, and PBS Passport is a problem.

I forgot to mention that I play NYT Spelling Bee, and until this update, I could click on "Today's Hints" and see that page. Now a picture winks in for a second or less, and then the screen is blank.

Something is definitely haywire with Firefox if so many disparate sites are a problem, right?

Asked by Danniellerae 1 year ago

Last reply by cor-el 1 year ago

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lost passwords

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way … (read more)

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

Asked by Bubba 1 year ago

Answered by cor-el 1 year ago

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SEC_ERROR_UNKNOWN_ISSUER with internal CA on Ubuntu 16.04 Thin-Clients

Hi, im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our … (read more)

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Asked by Tekkion 1 year ago

Answered by Tekkion 1 year ago