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2 night ago I was on my facebook with my friends and last night and tonight I am unable to get on it say firefox blocked the sight. Someone please help me

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firef… (read more)

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firefox says it not a secure site Please help me I would really appreciate. Thank you Penny

Asked by Penelope Campbell 1 year ago

Answered by Terry 1 year ago

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Deleted

(deleted) (There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.) … (read more)

(deleted)

(There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.)

Asked by ADTC 1 year ago

Answered by ADTC 1 year ago

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Pocket has messy, overlapping text

Opening the Pocket website on Firefox to view saved articles has text that overlaps. Opening the Pocket website to view the very same saved articles on other web browser… (read more)

Opening the Pocket website on Firefox to view saved articles has text that overlaps.

Opening the Pocket website to view the very same saved articles on other web browsers like Microsoft Edge or Brave don't have such a problem. Attached screenshots of how the Pocket website presents on Firefox vs Edge.

Any idea when this might be fixed?

Asked by TheThingKing 1 year ago

Answered by cor-el 1 year ago

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Business offers

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer. Where should I email the offer? And to whom? … (read more)

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

Asked by +khashayar 1 year ago

Last reply by AliceWyman 1 year ago

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Firefox doesn't work on www.everydropwater.com website.

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their custo… (read more)

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

Asked by arnold1231 1 year ago

Answered by jonzn4SUSE 1 year ago

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Issue when rendering character in the Powershell terminal within JupyterLab

Hi, I am running Jupyterlab (a python web-based application on localhost), and within it, I launched my local shell (windows Powershell core v7). However, there seems to … (read more)

Hi, I am running Jupyterlab (a python web-based application on localhost), and within it, I launched my local shell (windows Powershell core v7). However, there seems to be an issue rendering the characters of this terminal (see attached image). However, this issue does not occur it Edge browser (see image). Any advise on this? Thanks! I have also checked that this issue still persist in private tab (where extensions are deactivated).

Asked by tanweijie8888 1 year ago

Answered by cor-el 1 year ago

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Adding to previous question, because I can't find it again: April Update troubles

Locking this thread.Please continue here: [/questions/1411854] Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot acce… (read more)

Locking this thread.
Please continue here: [/questions/1411854]
Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot access my work Webmail, and PBS Passport is a problem.

I forgot to mention that I play NYT Spelling Bee, and until this update, I could click on "Today's Hints" and see that page. Now a picture winks in for a second or less, and then the screen is blank.

Something is definitely haywire with Firefox if so many disparate sites are a problem, right?

Asked by Danniellerae 1 year ago

Last reply by cor-el 1 year ago

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Saving / restoring Firefox Settings

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-instal… (read more)

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-install?

Asked by IanM 1 year ago

Answered by Terry 1 year ago

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Firefox 112.0 logs out all tabs on exit

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Googl… (read more)

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Google Search etc.) I am logged off. In previous FF versions, my logged-in status was preserved between individual FF runs. Firefox not only logs me out of all sites, but also logs me out of the LastPass extension, which also stayed logged in in previous Firefox versions. Anyone knows what is going on? I dont want to have to relogin to all sites each time...

Asked by microworks 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Lost Bookmarks

Locking this thread.Please continue here: [/questions/1411649] Hi, these are the files I found where you suggested I search. What's next? THANK YOU! 23p2fto4.default and… (read more)

Locking this thread.
Please continue here: [/questions/1411649]
Hi, these are the files I found where you suggested I search. What's next? THANK YOU!

23p2fto4.default and 309gz60n.default-release

Paul

Asked by paulsylvan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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cant follow thru with volunteer jscher2000

Hello Firefox, I sent a troubleshooting question a couple hours ago to which jscher2000 responded. I was unable to answer his questions from my email as his address was… (read more)

Hello Firefox,

I sent a troubleshooting question a couple hours ago to which jscher2000 responded. I was unable to answer his questions from my email as his address was noreply How do I continue a conversation if not thru email?

Tim Peterson [removed email from public]

Asked by timtheartist 1 year ago

Answered by timtheartist 1 year ago

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Firefox Tabs and App Crashing Constantly

My Firefox crashes almost constantly, up to several times every couple minutes. I recently wiped my entire computer and reinstalled Windows (to fix other problems, among … (read more)

My Firefox crashes almost constantly, up to several times every couple minutes. I recently wiped my entire computer and reinstalled Windows (to fix other problems, among this one) but the issue is still happening. I have a list of a couple dozen crash logs that I can show, and I have tried reading through them and debugging to no avail. The crashes also still persist in Troubleshoot mode. I have included the most recent crash reports with my freshPlease help.

Crash reports: bp-699ce422-518b-4962-9162-8efa20230504 bp-3d286f7a-6652-4cdc-8384-fb7ba0230504 bp-ec65f916-491a-48f8-a52f-9f9270230504 bp-c198b2c7-d0ca-42ef-adc4-2a7a90230504 bp-b3b35dc8-399a-4ab8-a181-911f50230504 bp-e283b211-eecd-4be1-8b7a-3a4f60230504 bp-75e5c309-f54a-4043-a071-d9d5e0230504 bp-ab47731e-c62a-4d4f-bd2d-609170230504 bp-b50ad536-996d-457d-8726-004940230504

Asked by Parker 1 year ago

Last reply by Paul 1 year ago

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Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 year ago

Answered by Paul 1 year ago

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Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (read more)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 year ago

Last reply by Paul 1 year ago

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Is there a way to retrieve delted bookmarks?

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the acc… (read more)

I recently turned on an old computer that I hadn't used in a while which had Firefox on it and was still logged in to my Mozilla account (but it was locked out of the account and needed me to manually log in again to access all the features). Before I did so I wanted to clear the old bookmarks on my old computer's Firefox so these wouldn't get added to my Mozilla account when I synchronized it, so I deleted them thinking only the bookmarks on my old computer's old Firefox would be deleted. But when I went on my laptop's Firefox to synchronize and make sure my Mozilla account was up to date all of my bookmarks were gone on this device as well, and now I can't seem to get them back - is there any way to retrieve these just deleted bookmarks? They took years to add, from many websites that I don't know the names of, and upon which I completely relied on the bookmarks to use.

Asked by Carlos 1 year ago

Answered by cor-el 1 year ago