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Where can I get help for my Firefox web extension

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results… (read more)

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results are truncated and don't fit in the sidebars limited width. I've tried using a mobile user agent, but that doesn't appear to solve the problem. I have no idea how to fix this problem and need some help.

Asked by Olivier de Broqueville 1 year ago

Last reply by cor-el 1 year ago

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firefox is slower than snail on Android

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the late… (read more)

every single website i visited is slow as snail. it took me off. I've been waited for a website to load and it's so freaking slow. i already update my firefox to the latest version. and already cleared all cache. please firefox. we need the fastest browsing experience like opera and other web browser. please provide us this

Asked by FUAD ZAWA 1 year ago

Last reply by Paul 1 year ago

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YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 year ago

Answered by TA 1 year ago

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printing disclosures from listing such as property disclosure

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclos… (read more)

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

Asked by john894 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Words are showing up as random letters and symbols on numerous sites

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying br… (read more)

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying brett. This happens on my ebay site, my american express site which I cannot see any numbers of transactions cost since all the numbers show up as (d9 f for example. Something is not working correctly. I checked and and up to date with all firefox updates. Safari works perfect on all sites so this is a Firefox issue. See attached for how some areas on eBay look. Not all words are like this, some are still english spelling correctly. But some pages like this support page are completely unrecognizable but works correctly on Safari.

Asked by brettbarentine 1 year ago

Last reply by cor-el 1 year ago

  • Solved
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Cant scroll on google sites

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do … (read more)

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do

Asked by ErinGara 1 year ago

Answered by cor-el 1 year ago

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Not sure what I was billed for

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I… (read more)

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot.

Jeff

Asked by JeffYou 1 year ago

Last reply by James 1 year ago

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Email Account

My email, [edited] @wideopenwest no longer exists. They got bought out in my area by RCN DBA Astound. My new email address is [edited] @astound.net. I can no longer get e… (read more)

My email, [edited] @wideopenwest no longer exists. They got bought out in my area by RCN DBA Astound. My new email address is [edited] @astound.net. I can no longer get email at [edited] @wideopenwest.com

Asked by scuba24 1 year ago

Last reply by Dropa 1 year ago

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'Primary account email required for sign-in' but the email is not registered with my primary account

So I want to keep my work life and hobbies separated. My plan was to have two firefox accounts, one for hobbies one for work. The hobby account is the original one. At s… (read more)

So I want to keep my work life and hobbies separated. My plan was to have two firefox accounts, one for hobbies one for work. The hobby account is the original one.

At some point I set up a work account using my work email but when I go to log in to the work account I get the error 'Primary account email required for sign-in'.

I have checked my hobby account and that email is not associated with it. It should be a separate account yet I can't log into it or even delete the account and start again because of the 'Primary account email required for sign-in'.

Anyone got a fix for this?

Asked by Plugs 1 year ago

Last reply by Plugs 1 year ago

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Problem using TV app

Mozilla offered an update, version 111.0 yesterday (March 15, 2023) and I installed it. Now I cannot use a TV app that I pay for. I live in Canada and Bell Canada offers … (read more)

Mozilla offered an update, version 111.0 yesterday (March 15, 2023) and I installed it. Now I cannot use a TV app that I pay for. I live in Canada and Bell Canada offers a TV app that I pay for: Bell Fibe Alt TV.

Since the install yesterday, the app keeps freezing on me and I can no longer watch anything. Did your install effect my app? I am using Windows 10 on a Lenovo i3 10th Gen laptop.

I have done a hardboot on the computer several times, with no success.

Asked by bev_drolet 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Running Firefox 111.0 on MacOS 13.2.1 - Cannot Access "about:third-party" Page - Says Invalid URL

Whenever I try to access the "about:third-party" page in Firefox - it returns with 'Hmm. That address doesn’t look right.Please check that the URL is correct and try agai… (read more)

Whenever I try to access the "about:third-party" page in Firefox - it returns with 'Hmm. That address doesn’t look right.Please check that the URL is correct and try again.'

So what should I do?

Asked by amniqq 1 year ago

Last reply by cor-el 1 year ago

  • Archived

111.0 crashes on Macbook Pro

After the update to 111.0 Firefox crashes. I can open it up, go to a site etc. but eventually it crashes. I deleted it and reinstalled, same problem. This has never occur… (read more)

After the update to 111.0 Firefox crashes. I can open it up, go to a site etc. but eventually it crashes. I deleted it and reinstalled, same problem. This has never occured prior to 111.0.

Asked by dwilliam116 1 year ago

Last reply by Paul 1 year ago

  • Archived

This past week loading of pages has been glitchy

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a … (read more)

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).

Asked by et1 1 year ago

Last reply by Terry 1 year ago

  • Archived

Clicking on a link within website not working - only on Firefox.

When using the website "Ancestry.com.au" it downloads ok but I cannot download my DNA matches when I click on the link. This link works on Chrome. I believe other users… (read more)

When using the website "Ancestry.com.au" it downloads ok but I cannot download my DNA matches when I click on the link. This link works on Chrome. I believe other users of Firefox have had the same problem with the Ancestry web site.

Asked by Easternland 1 year ago

Last reply by Terry 1 year ago