All Products Support Forum

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

websites showing NONE of them are connected in firefox either in my bookmarks toolbar or the quick list of websites on the top bar, so therefore I can not open any webpages. Please advise.

Hi Guys thank you for your time and effort that you voluntary offer to support Mozilla Firefox. I have been a lifelong user of Firefox. I have during this process lost 4 x laptops (over a span of 20 years) - reformatted the current one twice. My mistake - I neglected to backup Firefox.

I cannot and do remember what my primary Firefox account was. Their are bookmarks and saved passwords on it that I desperately need. Can you please help what what to do?

I have subscribed to new a [edited] @gmail.com primary account to to use Firefox again. I help with serial numbers, brand of the laptops that I have used in the past.

If you can help, please please help.

Warm South African Regards Pierre Wepener [address removed from public forum] RSA ID no: [removed from public forum] Contact nr: [removed from public forum]

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to start scrolling through your tabs. how do i make it so, that all tabs are visible at once and theres no need for scrolling ? thank you

I have received an email from FireFox my account has been breached. Recommends I change my password. if I change it, will it eliminate ALL of my saved passwords for other sites? That would be a huge problem since I have so many, and a lot are for medical offices. How would I change my password? Please be very patient with me - and send very detailed instructions since I am not technology savvy. Thank you in advance for your reply.

Hej.

In other bookmarks i have hundreds of bookmarks, it takes me a minute or two to get to the bottom. earlier when i selected a bookmark it would turn up at the same place, when i come back to other bookmarks, but it now starts at the top every time. ?

Hope you can help me.

Regards Flemming Eriksen. : )

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

Hello there,

I've been having problems with using Firefox for a while. For context, I'm using a computer given to me by my college because my personal laptop gave up the ghost a while ago. It has a lot of security programs installed on it and I am obviously not allowed to mess with those at all, as my account doesn't have the permissions. Here are some of the problems I've been having:

• always signed out of my firefox account on relaunch (no options enabled that would cause this)
• always logged out of specific websites on relaunch (primarily noticed with discord)
• addon windows never load
• addons don't work, even when enabled, and after uninstall and reinstalling

I've tried uninstalling and reinstalling Firefox also, but nothing seemed to fix these problems. The only thing that stopped happening was being signed out of my Firefox account on relaunch but I have no idea what was causing it or what stopped it.

Now, in an attempt to fix the problems I was having with addons, I refreshed my Firefox. So far I haven't done anything to it other than sign into my Firefox account. Upon trying to reinstall my addons, I got errors like this: "An unexpected error occurred during installation." and "UBlock Origin could not be installed because Firefox cannot modify the needed file." For reference, here's all the addons I had installed before I refreshed: Tranquility Reader, HTTPS Everywhere, Better TTV, Shinigami Eyes, UBlock Origin, Windscribe, Enhancer for Youtube, Dark Reader, and Bitwarden. I tried installing UBlock Origin, Enhancer for Youtube, and Bitwarden, and got the exact same errors every time. I'm really lost on what to do.

i have and like unfriend finder and every time i refresh or reinstall Firefox it does not work something about a container what is it and how do i get it

 i have tried contacting the developer please help. it says in setting  it needs a concertinaUnfriend Finder for Facebook 	

how do  i get one

Please find a way to help us restore session once lost. Going into Library retrieving and copying should not be the only way - and times history is gone.

Is there not an easier way to create a daily back-up withing Firefox to simply hit 'Restore' ?

This is extremely time consuming - when multiple history is lost while researching. There MUST be an easier way to help us with this ongoing issue. Thank you for my current headache, and loss of time.

Frustrated, In NY

I have been unable to see any linked in page for a while now. Clicking on a link from a message email opens a page which just displays LINKEDIN.

If I copy/paste the link into a private window I can get in, but not with a normal window. I've ran CCcleaner but nothing changes, cleaned everything!

the links work in other browsers in normal mode, why not firefox?

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which I hadn't. So I resigned up. Put my email in and when it came to put in password it was autofilled, which was not me ne,vi don't autofill anything besid s way too many dots. Then I finally got the dots deleted and put my n my password and it told me its wrong and I can't get into it

Since the last update of FF i have not been able to log into the Danish digital ID services MitID.

It worked with the previous version of FF It works now with Chrome and Edge I have cleared cash and cookies it did not solve the problem.

Storage drive on my laptop got corrupted recently, So I got a new storage drive and installed windows on it. So I don't have any offline backup for my bookmarks. Is there any possibility that Firefox created any automatic cloud backup through which I can restore my bookmarks?

If not, how to setup automatic cloud backups for future.

Thank you

I really want to get all the tabs history and every thing else back. I Had to reset my computer and that info seems to have been lost. is there any way to revert to an older saved version of Firefox.

Ever since the last Firefox update on Feb 28, 2023, my open tabs are no longer being restored when I re-open Firefox after closing it down. After doing some searches on the issue, I checked my "Settings page, Privacy & Security panel, History section" and it still shows "Remember history". (This is on a laptop running Windows 10.) This is a huge inconvenience for me. Is this a bug or is there some way for me to fix it? I'm not a techie, so appreciate a response without too much jargon. Thank you!

I dont know how to explain so good in English, but at the update, I have many problem. We here in Denmark use something call mitid, this dont work. And when I want start side (google) stay white, it start up dark. I know how to do, but now I cant any more, there are other side, I have problem like that too.. I will be sad if I have to start use other, as Firefox. Will to problems get fixst or ??

BrG.

Lars