All Products Support Forum

Hi everyone,

since a recent Firefox update I no longer see my extensions / add-ons lined up next to the url bar but instead grouped together under a puzzle symbol. I would like to have them lined up one by one next to the url bar as it was but I cannot find any option to change this. Could anyone help me please?

Many thanks

Like many others, I have used Firefox for a long, long time. Today (2/14/2023) is the last straw. I installed the latest upgrade and now my Bookmarks are all gone. When I say all gone, I mean "all gone." There is no backup, no previous dates, no nothing. I tried all the suggested by Firefox in the pages of the website. No help. And this is not an isolated instance. For the past several upgrades, many such issues have occurred with great frequency.

This time, my layouts were gone, my toolbar icons were gone - not even in the "Customize" option. This is ridiculous and it is getting quite tiring. I'm not sure what the criteria is for developers, but it seems like some of the open source resources could be saboteurs even though that sounds far-fetched.

For Mozilla, it boils down to this: either stop this problem so that it doesn't repeat or I (no doubt along with many others) will find it simple enough to relocate to another browser; maybe with fewer features but absolutely with fewer frustrations and difficulties.

I would prefer that Mozilla fix the situation permanently, but I am not averse to seeking simplicity and performance.

Joe Krsak

we have a file named file.loa in a repo/website. When we download the file in firefox, it gets downloaded as file.mp3. If I download the same file in Chrome, it gets downloaded as file.loa. What is making firefox rename this file please? multiple people have been able to reproduce this weird behavior.

I'm running on a Mac with current OS and default settings for Firefox. However, many websites -- and here I'm talking standard corporate stuff in US English -- are substituting a y with an umlaut for "fi". It's not happening in for all, but it's happening a lot.

Please see attached. No matter how many times I correctly typed "Office", it rendered as pictured. I also see this with downloaded HTML, i.e. not just me entering it, just the simple rendering of a webpage.

Any thoughts on what might be the issue are much appreciated.

I have recently updated Firefox and now I see red dots around links across the internet. These are not links i have visited.

My research says they are to do with accessibility. I have found a function to set the to 0 or 1 but that has not removed them.

What can I do?

I use firefox as my browser and to operate my 3d printers web interface, on my local network

with firefox the data that the printers display is very slow to update, for example if i input a movement command of say 10mm firefox takes at least a few second to display the number that corresponds to the movement change, its definitely firefox as opening the very same machine and sending machine commands in any other browser does not result in a data lag.

I can't log in on some sites with Firefox. I've tried to use another browser (microsoft edge) and with that browser the problem is gone.. Two sites that won't let me in with Firefox is cdbaby.com and walley.se What is the problem with Firefox that I use as my ordinary browser?

There were changes made to how a search is performed. When searching the cursor moves into the address bar versus the center of the page where initiated. The below suggestion was made to resolve which works in regular view, however, it does not stick in a private window. Is there a solution for private view please?

Suggested solution in normal view does not work in private window

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste handoff and pause while the list is filtered

(3) Double-click the browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar preference to switch the value from true to false

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started new tab, tried to type L into the address line and Firefox crashed AGAIN. Eventually, I have found that if I open a new tab and input a character into the address bar, I get one of three results. a) I input L and an L appears. If that happens, I can go on to use Firefox. b) I input L and get a totally random character appear. Could be S, or £ or $ or something else. In which case, I can't use Firefox. c) Firefox crashes.

jscher2000 Collaborator

‎02-02-2023 10:13 AM

Whoa, that sounds really severe. When this happens, is the Mozilla Crash Reporter dialog coming up? If so, you can share your crash reports with Mozilla Support volunteers for feedback on what might be causing that. See: https://support.mozilla.org/kb/firefox-crashes-asking-support

Yes, this is the 6th attempt to start Firefox and keep it going beyond the first keystroke input. I keep restarting till it works. I do not do anything else except restart, then try to input a keystroke. I can copy and paste and all is well till I hit enter or some other keystroke. It sucks and the Firefox team must be getting mad at the crash reports. Taking out all the plugins didn't help, and neither did restart in safe mode. I just keep getting the same problem.

Doesn't happen in Chrome, but using Firefox (started recently) when visiting articles on most websites the comments section does not appear. Copy URL and transfer to Chrome or Edge they do appear. Why? What did you change?

At one time there was a userchrome patch which could be applied to obtain legacy-style square corners on the URL bar and the search bar. I can not get this to work despite trying several different suggestions and I suspect it may be related the the Proton redesign.

Can anyone suggest a userchrome mod to obtain the desired square corners?

I'm a writer who relies heavily on instant access to Dictionary by Merriam-Webster. I recently got a new laptop and the dictionary will not load. It eventually will load but in a truncated looking format that is not useful. It works fine if I use Microsoft Explorer. I have cleared my cache but it still will not load and I have no trouble with anything else. This is super inconvenient. Is there some setting for Dictionary I'm missing?

firefox 109 is constantly crashing, sometimes costing meexpenses. I have submitted over 50 crashes in the past month, aand have heard nor seen any response from firefox.

How can I rectify this without reinstalling firefox, which by the way was more trouble than it was worth, as it didn't fix the crashes , but did manage to clear my bookmark menus, which was a complete pain in the arse. any help will be greatly received - if it works

I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. Previously it has worked just fine. I have not changed any information and the same crredentials work flawlessly with Chrome.

Hello there!

I've been trying to troubleshoot the previously mentioned website: https://api.battlefront.dice.se because it will not properly sync in data from the base PC / Console game.

I opened up the browser console tool on the section that's having issues and found multiple error messages (some of which I attached below) as well as a large amounts of warnings. (select ones also attached below.) There are also more warnings of various kinds when I enter web dev tools and look at console.

I have a friend with an old 4th generation iPad and he was able to get the sync to work successfully, so my guess is it has some scripts that modern browsers / operating systems think are "unsafe" and won't allow them to process. I've tried using older versions of Firefox but that didn't fix the problem. My question is does anyone know of a way I can "fix" the website so that it will have full functionality again or alternatively is there a way to bypass those measures and allow the website to work as intended?

Please let me know if you can help or need more information and thanks in advance!