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connecting to internet site

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by rayvermey

moserfd11
moserfd11
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I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. Previously it has worked just fine. I have not changed any information and the same crredentials work flawlessly with Chrome.

I don't know how to identify this problem. WHAT IT IS: for about 6 days now I have been getting a message from my PNCBank saying unable to connect, try another browser. Previously it has worked just fine. I have not changed any information and the same crredentials work flawlessly with Chrome.

All Replies (1)

rayvermey
rayvermey
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Hi, sometimes it helps to clear cookies and data for the site. If you click on the lock symbol on the left on your addressbar, when you are on your banks page, you can choose Clear cookies and data. Next to the lock symbol there is a shield symbol. There you can switch the Enhanced Tracking Protection to ff. Sometimes you need to refresh the page.

Hope this helps.

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