All Products Support Forum

Hi, I explained in the query itself. I do not have any add on or downloaded any ad blocker software. But genuine sites are not allowed to for eg. to access a speed test website keralatelecom.info. I get this alert

I am a user of a famous idiom dictionary, and I have been using this website in Mozilla Firefox for so long. But for the past few days since Mozilla has updated, this website has not been loading correctly and appears to be broken. Mostly it's designs and images does not loaded always. I have tried it in Google Chrome, and it works well there. I don't want to switch to Chrome since I have lots of bookmarks with Mozilla and am also familiar with it. I don't any problem with other side but with only www.theidioms.com So, is there anyway I can resolve the issue?

I am currently using Mozilla 108.0.2 (64-bit).

Many thanks for the help in advance.

I found that when trying to login into the TRS site , it would not allow.. Had to go to Chrome for it to allow login.. Went to site and it informed me that they only supported Edge/Chrome.

Is there anything you can do here?

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site.

Rather than seeing the page as intended, there is a semi-tranparent "film" over it and many of the areas show html coding instead of the intended images.

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't know what to do to stop this from happening. I always have to click onto a new tab for Firefox to come up for my pg. to come up & I delete that FB group pg. But this happens to me every time I sign in. I do not know what to do here. Why does this happen as I am not as I mentioned have any part of this group that pops in from FB. I am a senior & not very tech, so please I need help on this matter. Thank you very much. I don't know what else to do here.

I use a website called Fanduel.com I can no longer access the site on you're browser after an update awhile back....for awhile I could press and hold a button after being denied but even that doesn't work now and I haven't changed any setting prior to getting that error message so it must have been something you guys did.

Hello, I love using Firefox. I've used it for years. However in the past year or so it is getting increasingly difficult to cling to using it as I'm finding that more and more websites don't like it. I cannot use it with my bank https://www.simplii.com/en/home.html. (when I go to sign in I end up in an ever ending loop where it just takes me back to the sign in page. I can't use it with some shopping carts. On this site (as it is one I remember) https://amaranthstoneware.ca/, If I put one thing in the shopping cart, it is fine, but if I put a second thing in, it doesn't remember the first. And now I was trying to watch a video from the National Film Board https://www.nfb.ca/film/affairs-of-the-art/ and the video buffers constantly and I miss words as it catches up. A fellow from the NFB gave me a special link to a vimeo video and it wouldn't load at all. https://vimeo.com/787578864/10f72d40e4  Just the spinning circle. All of this issues don't exist with Chrome (the site I did try it on). My version of FIrefox is up to date. I use Duck Duck Go and LastPass but I turned them off to test and it didn't fix the issue. I really want to continue to use Firefox, but it is getting hard with so many issues with it. I hope you can help. Thank you for your help.

Hello Mozilla Volunteers,

I'm having more issues with Firefox running website, such as compared to Chrome, and now I can't get past this error playing videos on the surfing website Surfline "This video cannot be played because of a technical error.(Error Code: 100000)" Any suggestions on how to remedy this would be appreciate.

Thx, Colin

Hello! 2 weeks ago I re-installed Firefox and logged in as usual to my account to synchronize tabs, passwords e.t.c., but all data lost for unknown reason. Can you please help to restore it? Thanks!

Today I was adding Firefox to my Mac, as I want to get rid of Safari. (I already was using Firefox on my Surface laptop, and have stopped using Edge). But I must have pressed the wrong button; after I installed Firefox on my Mac, I wanted to import the bookmarks I have been using from Firefox on the other laptop. Instead, I somehow imported the Safari bookmarks to Firefox--I didn't want those! Then I went to the Surface laptop, and when I pulled up Firefox (I was signed in already from yesterday) it had also changed all my bookmarks to the Safari version---oh noooooo! Is there a way I can reverse everything and go back to the earlier version of Firefox with the bookmarks I want to use--not the ones from Safari? I am not going to touch anything else--afraid to make it worse! Thank you.

I have a shiny new PC, and when I installed firefox I assumed it would return my favourites, extensins etc but so far it hasnt. Is there a way to force it

Attention: Toad-Hall Jan 18, 11:33:01 PM - - Many thanks for answering my first query: Have not tried any of your suggestions as yet, truth be told don't think I would be able to. My new query, between the time of asking my first question and receiving your email we somehow retrieved our emails, have no idea how this happened, however, we are now able to send and receive emails: My new query, can you help us retrieve our local folders. Thank you.

Firefox keeps loading incorrect webpages for two websites. The websites are; https://www.diy.com https://www.trade-point.com The two websites work fine with Microsoft Edge but not with Firefox. See attached images. Please advise how to resolve this issue. Thnak you, Mark

Good day. Yesterday I ran TOTALAV to clean up my browsers and after the clean up NONE of my bookmarks are active! ALL of them just have the "globe" symbol next to them. When i click on them nothing happens. I have refreshed FF and even done a complete shut down on my laptop with the same results